Topcom WEBTALKER 6000 Check Settings Advanced Internet, Settings Skype ports, Not receive an IP

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SECTION

3

PROBLEM

CAUSE

SOLUTION

 

 

 

I cannot sign in to

• Your Internet connection

• Some broadband connections require that

Skype.

timed out because you are not

you log on the Internet every time you wish

(continued)

using an “Always on”

to use it, and the connection will

 

connection.

automatically close after for example 20

 

 

minutes of inactivity. Your Webtalker does

 

 

not work with such connections, only with

 

 

“Always on” connections. Contact your

 

 

Internet provider and get an “Always on”

 

 

connection. Possibly “Always on” may be

 

 

enabled via your provider’s homepage.

 

• A firewall/NAT/router is

• Restart your router and then restart your

 

blocking access to the Internet.

base station. It this does not help it may be

 

 

because you are using a very restrictive kind

 

 

of router/NAT. Please contact your Internet

 

 

provider or router manufacturer.

 

 

• If you are about to buy a new router we

 

 

recommend a peer2peer-friendly router.

 

 

Skype needs unrestricted outgoing TCP

 

 

access to all destination ports over 1024 or

 

 

to ports 80 and 443 in order to work

 

 

properly. To obtain even better sound, we

 

 

recommend that you open the specific port

 

 

to incoming TCP and/or UDP traffic. Please

 

 

check Settings > Advanced > Internet

 

 

settings > Skype ports.

 

 

 

My base station does

• You may be using an Internet

• Configure the static IP address via Settings

not receive an IP

connection with a static IP

> Advanced > Internet settings > IP

address.

address.

mode. Select Static and enter the IP

 

 

address; then follow the wizard to make the

 

 

further required entries.

 

• Other equipment, for instance

• Connect the base station to the Internet

 

a computer, has been

connection port. Turn on the base station

 

connected to the Internet

and wait for about one hour. Restart the

 

connection.

base station and check if your Webtalker

 

 

works. Check via Settings > Information if

 

 

the base station has received an IP address.

 

 

 

I cannot connect to

• Most likely your base station is

• Configure the Skype proxy via Settings >

Skype from my

behind a proxy server, which

Advanced > Internet settings > Skype

workplace or school.

are often used by companies

proxy. Also, you have to configure via

 

and schools.

Settings > Advanced > Internet settings

 

 

> Firmware proxy. Please contact the IT

 

 

support resource at your workplace or

 

 

school for further information.

 

 

 

E N G L I S H

S U P P O R T I N F O R M AT I O N

75

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Contents Installation Guide IIN Thiis Manual Dear customer This is HOW the Webtalker Works This manual falls in three parts How the manual is organizedBox Installation and basic functions SectionYour handset at a glance How to install the base station How to install the handset First time start-up Followed by Getting started with Skype Create a new Skype accountUse to select Create new account Use to select Sign in to Skype Sign in to SkypeSkype Voicemail Skype features supported by WebtalkerSkypeOut SkypeInMain Display NotificationsSkype online status Action Right soft key Current timeSkype credit Action Left soft keyMain Menu Add a Skype Contact ContactsS TA L L AT I O N a N D B a S I C F U N C T I O N S Add a SkypeOut or landline contact Search for Skype users Make and receive calls Call a Skype contactDial a landline number Receive a call Troubleshooting Handset on No connectionBetween handset Base stationSign In To Skype Create New Acctount Change Status Call Send Voicemail View Profile AdvancedVoicemails Phone NumberTones Time & Date Manage blocked usersInformation Cordless SettingsPhone Settings Emergency callsChange your online status Skype settingsChoose auto or manual sign SignAutomatically, Prompt Shown to all, Private Change your Skype profileChange your password Gender, use to select Male, Female, Both, UnknownCountry/Region , use Create a personal voicemail greeting Listen to your voicemail To select Voicemail Contacts, Known numbers PrivacySilent NotificationFrom Tones, press to select Incoming alert type Phone settingsTones Change the call alertMelody 1 Æ 11, Beep Adjust the ringing volume Ring once, Beep once Change the ring toneFrom Tones, press Set the time and date Adjust the keypad tonesTo select Time and date Set the preferred line SkypeOut, Always ask Change the country codeUsing the keypad Change the landline country setting Change the handset language Register / deregister your handset Handset Set the contrastG L I S H To select Internet settings Internet settingsWizard will guide you through the configuration To select Skype proxy Press to select Proxy To select Firmware proxy Adjust the earpiece volume Alternative ports usingMute the microphone Connect a headset Reset the phone and baseVoicemail, View profile, Advanced G L I S H Exchange contact details request Rename a contact Remove a contact Remove and block, Remove Block a contactDial editor DiallingCharacter map Multi TAP OrderStart a new call during a call SpeakerphoneConference call Skype Conference callDivert all calls To select the required option Yes, No Missed calls These are your options when working with the listsView call history All callsSkype calls, SkypeIn calls Setting Anyone, Contacts, If details shared Under Skype calls , pressExample one Dial outgoing calls Dial a telephone number from the outgoing calls listExample two Firmware update Firmware, Current Firmware All Firmware vers Advanced troubleshooting Advanced Internet settings Skype Check Settings Advanced InternetSettings Skype ports Advanced Internet settings IPVia Settings Privacy Skype calls or Service Skype CreditVia Settings Phone settings Region Settings Region Area codeExperience a bad Shown under Settings AdvancedInternet settings Skype ports to Settings Phone settings LandlineTo Skype Cannot see if a Cannot accessSymbol in the upper Main menu ContactsCannot register When I receiveConnection when Country Sending a flash by Pressing Language onUpdated with new Why is the WebtalkBetter than a Wi-Fi What is a Webtalker?Skype with a volume What Skype featuresWhat is SkypeOut? What is the priceDuring a power failure Skype? Personal information Is it safe to have myCan I protect myself Credit status? Is there an answering G L I S H D E C L a R AT I O N O F C O N F O R M I T Y Page Page Webtalker