
E N G L I S H
78
SECTION
3
| PROBLEM | CAUSE | SOLUTION |
|
|
|
|
| |
| I cannot access the | • You are signed out. | • Your contact list resides on a central Skype | |
| main menu Contacts. |
| server and is therefore visible only when you | |
|
|
| are signed in. Sign in via Status > Sign in | |
|
|
| to Skype. |
|
|
|
|
| |
| I cannot see if a | • The contact in question has | • Send an Authorisation request: From | |
| Skype contact is | not been authorised. | Contacts, select Options > Advanced > | |
| online as his or her |
| Request details. Whenever a person has | |
| online status is |
| accepted your request, you will be able to | |
| always shown as |
| see his or her online status. | |
|
|
|
| |
| The main menu | • You are signed out. | • The History list is deleted whenever you sign | |
| History is suddenly |
| out. Sign in via Status > Sign in to Skype. | |
| empty. |
| Please note: Old call details will not be | |
|
|
| restored at the next sign in. | |
|
|
|
| |
| My friends cannot | • You have not configured your | • Save your | |
| find me on Skype by | data under My profile. | profile > Private. Other Skype users cannot | |
| searching for my |
| see your | |
|
|
| for searching for you if they know the | |
|
|
| address already. |
|
|
|
|
| |
| The handset does | • The handset is not placed | • Check that the charger makes a beep when | |
| not charge when | correctly in the charger. | the handset is placed correctly. | |
| placed in the charger. |
|
|
|
|
| • The charger is not connected | • Check that the power supply is connected to | |
|
| to the power outlet or it is not | the outlet and that the unit is turned on. | |
|
| turned on. |
|
|
|
| • The batteries are not inserted | • Check that the batteries are inserted | |
|
| correctly in the handset. | correctly. Use only rechargeable batteries, | |
|
|
| type |
|
|
|
|
| |
| I cannot turn the | • The batteries are empty. | • Place the handset in the charger. The | |
| handset on. |
| handset will turn on automatically after | |
|
|
| some time in the charger. | |
|
| • The batteries are not inserted | • Place the batteries correctly in the handset. | |
|
| correctly in the handset. |
|
|
|
|
|
|
|
| The display is black. | • The handset is not turned on. | • Hold down | for approximately two |
|
|
| seconds to turn on the handset. | |
|
| • The display contrast is wrong. | • From the idle screen, press Menu > 555, | |
|
|
| then select your preferred contrast setting. | |
|
|
|
| |
| There is no antenna | • You are too far away from the | • Move the handset closer to the base station. | |
| symbol in the upper | base station. |
|
|
| right hand corner of |
|
|
|
| the display. | • The base station is not turned | • Turn on the base station. The red LED light | |
|
| on. | must be on at all times. | |
|
|
|
| (continues) |
|
|
|
|
|
S U P P O R T I N F O R M AT I O N |
|
|
|