Topcom WEBTALKER 6000 Cannot access, Main menu Contacts, To Skype Cannot see if a, Mail address

Page 78

E N G L I S H

78

SECTION

3

 

PROBLEM

CAUSE

SOLUTION

 

 

 

 

 

 

I cannot access the

• You are signed out.

• Your contact list resides on a central Skype

 

main menu Contacts.

 

server and is therefore visible only when you

 

 

 

are signed in. Sign in via Status > Sign in

 

 

 

to Skype.

 

 

 

 

 

 

I cannot see if a

• The contact in question has

• Send an Authorisation request: From

 

Skype contact is

not been authorised.

Contacts, select Options > Advanced >

 

online as his or her

 

Request details. Whenever a person has

 

online status is

 

accepted your request, you will be able to

 

always shown as

 

see his or her online status.

 

 

 

 

 

The main menu

• You are signed out.

• The History list is deleted whenever you sign

 

History is suddenly

 

out. Sign in via Status > Sign in to Skype.

 

empty.

 

Please note: Old call details will not be

 

 

 

restored at the next sign in.

 

 

 

 

 

My friends cannot

• You have not configured your

• Save your e-mail address via Status > My

 

find me on Skype by

data under My profile.

profile > Private. Other Skype users cannot

 

searching for my

 

see your e-mail address, they can only use it

 

e-mail address.

 

for searching for you if they know the

 

 

 

address already.

 

 

 

 

 

 

The handset does

• The handset is not placed

• Check that the charger makes a beep when

 

not charge when

correctly in the charger.

the handset is placed correctly.

 

placed in the charger.

 

 

 

 

 

• The charger is not connected

• Check that the power supply is connected to

 

 

to the power outlet or it is not

the outlet and that the unit is turned on.

 

 

turned on.

 

 

 

 

• The batteries are not inserted

• Check that the batteries are inserted

 

 

correctly in the handset.

correctly. Use only rechargeable batteries,

 

 

 

type Ni-MH.

 

 

 

 

 

 

I cannot turn the

• The batteries are empty.

• Place the handset in the charger. The

 

handset on.

 

handset will turn on automatically after

 

 

 

some time in the charger.

 

 

• The batteries are not inserted

• Place the batteries correctly in the handset.

 

 

correctly in the handset.

 

 

 

 

 

 

 

 

The display is black.

• The handset is not turned on.

• Hold down

for approximately two

 

 

 

seconds to turn on the handset.

 

 

• The display contrast is wrong.

• From the idle screen, press Menu > 555,

 

 

 

then select your preferred contrast setting.

 

 

 

 

 

There is no antenna

• You are too far away from the

• Move the handset closer to the base station.

 

symbol in the upper

base station.

 

 

 

right hand corner of

 

 

 

 

the display.

• The base station is not turned

• Turn on the base station. The red LED light

 

 

on.

must be on at all times.

 

 

 

 

(continues)

 

 

 

 

 

S U P P O R T I N F O R M AT I O N

 

 

 

Page 77 Page 79
Image 78
Page 77 Page 79
Contents Installation Guide IIN Thiis Manual Dear customer This is HOW the Webtalker Works How the manual is organized This manual falls in three partsInstallation and basic functions Section BoxYour handset at a glance How to install the base station How to install the handset First time start-up Followed by Getting started with Skype Create a new Skype accountUse to select Create new account Sign in to Skype Use to select Sign in to SkypeSkypeIn Skype features supported by WebtalkerSkypeOut Skype VoicemailMain Display NotificationsSkype online status Action Left soft key Current timeSkype credit Action Right soft keyMain Menu Contacts Add a Skype ContactS TA L L AT I O N a N D B a S I C F U N C T I O N S Add a SkypeOut or landline contact Search for Skype users Make and receive calls Call a Skype contactDial a landline number Receive a call Troubleshooting Base station No connectionBetween handset Handset onPhone Number Call Send Voicemail View Profile AdvancedVoicemails Sign In To Skype Create New Acctount Change StatusManage blocked users Tones Time & DateEmergency calls Cordless SettingsPhone Settings InformationSkype settings Change your online statusChoose auto or manual sign SignAutomatically, Prompt Change your Skype profile Shown to all, PrivateChange your password Gender, use to select Male, Female, Both, UnknownCountry/Region , use Create a personal voicemail greeting Listen to your voicemail To select Voicemail Privacy Contacts, Known numbersNotification SilentChange the call alert Phone settingsTones From Tones, press to select Incoming alert typeMelody 1 Æ 11, Beep Adjust the ringing volume Ring once, Beep once Change the ring toneFrom Tones, press Adjust the keypad tones Set the time and dateTo select Time and date Set the preferred line Change the country code SkypeOut, Always askUsing the keypad Change the landline country setting Change the handset language Register / deregister your handset Set the contrast HandsetG L I S H Internet settings To select Internet settingsWizard will guide you through the configuration To select Skype proxy Press to select Proxy To select Firmware proxy Adjust the earpiece volume Alternative ports usingMute the microphone Reset the phone and base Connect a headsetVoicemail, View profile, Advanced G L I S H Exchange contact details request Rename a contact Remove a contact Block a contact Remove and block, RemoveDialling Dial editorMulti TAP Order Character mapSpeakerphone Start a new call during a callConference call Skype Conference callDivert all calls To select the required option Yes, No All calls These are your options when working with the listsView call history Missed callsSkype calls, SkypeIn calls Setting Anyone, Contacts, If details shared Under Skype calls , pressExample one Dial outgoing calls Dial a telephone number from the outgoing calls listExample two Firmware update Firmware, Current Firmware All Firmware vers Advanced troubleshooting Advanced Internet settings IP Check Settings Advanced InternetSettings Skype ports Advanced Internet settings SkypeSettings Region Area code Service Skype CreditVia Settings Phone settings Region Via Settings Privacy Skype calls orSettings Phone settings Landline Shown under Settings AdvancedInternet settings Skype ports to Experience a badMain menu Contacts Cannot accessSymbol in the upper To Skype Cannot see if aLanguage on When I receiveConnection when Country Sending a flash by Pressing Cannot registerWhat is a Webtalker? Why is the WebtalkBetter than a Wi-Fi Updated with newWhat is the price What Skype featuresWhat is SkypeOut? Skype with a volumeDuring a power failure Skype? Personal information Is it safe to have myCan I protect myself Credit status? Is there an answering G L I S H D E C L a R AT I O N O F C O N F O R M I T Y Page Page Webtalker
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