Topcom WEBTALKER 6000 Time on the idle, Display is incorrect, Skype to Skype call, SkypeOut call

Page 76

E N G L I S H

SECTION

3

PROBLEM

CAUSE

SOLUTION

 

 

 

The time on the idle

• The base station is not

• The handset gets the time and date from the

display is incorrect.

connected to the Internet.

Internet. Connect the base station to the

 

 

Internet and wait for a few minutes.

 

• You have not programmed

• Select your time zone via Settings > Time

 

your Time Zone and Daylight

and Date > Time zone. Then select

 

saving.

Settings > Daylight saving and choose

 

 

Daylight saving if you are in a zone with

 

 

summertime, otherwise select Standard.

 

• Your Webtalker is behind a

• In order for the SNTP (Simple Network Time

 

proxy server.

Protocol) to work, UDP/IP port 123 must be

 

 

set to open proxy.

 

 

 

I cannot make a

• You are not signed in.

• Choose Status > Sign in and enter your

Skype to Skype call.

 

Skype name and password when prompted

 

 

for it. If you have no Skype account, you can

 

 

create one via Status > Create new account.

 

• You have no Internet

• Please refer to “I cannot sign in to Skype”

 

connection.

under Advanced troubleshooting.

 

 

 

I cannot make a

• You are not subscribing to this

•You can buy SkypeOut at www.Skype.com.

SkypeOut call.

service.

 

 

• You are out of Skype credits.

• Check your available Skype credits via

 

 

Service > Skype Credit.

 

 

 

My SkypeOut call

• You have not stored your

• Check that your country code is registered

does not reach the

country code.

via Settings > Phone settings > Region >

person intended.

 

Country code. You may also need to check

 

 

your area code via Settings > Phone

 

 

settings > Region > Area code.

 

 

 

I cannot receive

• You have specified restrictions

• Check the person who is unable to call you

Skype calls from

as to whom you want to

via Settings > Privacy > Skype calls (or

certain persons.

communicate with.

SkypeIn calls). Select a privacy option

 

 

which allows the person to call you.

 

• The person is a blocked Skype

• Check if the Skype contact is blocked via

 

contact.

Settings > Manage blocked users.

 

 

Unblock if required.

 

• You are signed out.

• Sign in to your Skype account via Status >

 

 

Sign in to Skype.

 

 

 

My Webtalker does

• You have muted your handset.

• Adjust the volume via Settings > Tones >

not ring on incoming

 

Ring tones.

calls.

 

 

 

• You have enabled Call divert,

• Disable call forwarding via Settings > Call

 

which means that all incoming

divert > Call forward.

 

Skype calls are forwarded.

 

 

 

 

76S U P P O R T I N F O R M AT I O N

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Contents Installation Guide IIN Thiis Manual Dear customer This is HOW the Webtalker Works How the manual is organized This manual falls in three partsInstallation and basic functions Section BoxYour handset at a glance How to install the base station How to install the handset First time start-up Followed by Create a new Skype account Getting started with SkypeUse to select Create new account Sign in to Skype Use to select Sign in to SkypeSkype features supported by Webtalker SkypeOutSkypeIn Skype VoicemailNotifications Main DisplaySkype online status Current time Skype creditAction Left soft key Action Right soft keyMain Menu Contacts Add a Skype ContactS TA L L AT I O N a N D B a S I C F U N C T I O N S Add a SkypeOut or landline contact Search for Skype users Call a Skype contact Make and receive callsDial a landline number Receive a call Troubleshooting No connection Between handsetBase station Handset onCall Send Voicemail View Profile Advanced VoicemailsPhone Number Sign In To Skype Create New Acctount Change StatusManage blocked users Tones Time & DateCordless Settings Phone SettingsEmergency calls InformationSkype settings Change your online statusSign Choose auto or manual signAutomatically, Prompt Change your Skype profile Shown to all, PrivateGender, use to select Male, Female, Both, Unknown Change your passwordCountry/Region , use Create a personal voicemail greeting Listen to your voicemail To select Voicemail Privacy Contacts, Known numbersNotification SilentPhone settings TonesChange the call alert From Tones, press to select Incoming alert typeRing once, Beep once Change the ring tone Melody 1 Æ 11, Beep Adjust the ringing volumeFrom Tones, press Adjust the keypad tones Set the time and dateTo select Time and date Set the preferred line Change the country code SkypeOut, Always askUsing the keypad Change the landline country setting Change the handset language Register / deregister your handset Set the contrast HandsetG L I S H Internet settings To select Internet settingsWizard will guide you through the configuration To select Skype proxy Press to select Proxy To select Firmware proxy Alternative ports using Adjust the earpiece volumeMute the microphone Reset the phone and base Connect a headsetVoicemail, View profile, Advanced G L I S H Exchange contact details request Rename a contact Remove a contact Block a contact Remove and block, RemoveDialling Dial editorMulti TAP Order Character mapSpeakerphone Start a new call during a callSkype Conference call Conference callDivert all calls To select the required option Yes, No These are your options when working with the lists View call historyAll calls Missed callsSkype calls, SkypeIn calls Under Skype calls , press Setting Anyone, Contacts, If details sharedExample one Dial a telephone number from the outgoing calls list Dial outgoing callsExample two Firmware update Firmware, Current Firmware All Firmware vers Advanced troubleshooting Check Settings Advanced Internet Settings Skype portsAdvanced Internet settings IP Advanced Internet settings SkypeService Skype Credit Via Settings Phone settings RegionSettings Region Area code Via Settings Privacy Skype calls orShown under Settings Advanced Internet settings Skype ports toSettings Phone settings Landline Experience a badCannot access Symbol in the upperMain menu Contacts To Skype Cannot see if aWhen I receive Connection when Country Sending a flash by PressingLanguage on Cannot registerWhy is the Webtalk Better than a Wi-FiWhat is a Webtalker? Updated with newWhat Skype features What is SkypeOut?What is the price Skype with a volumeSkype? Personal information Is it safe to have my During a power failureCan I protect myself Credit status? Is there an answering G L I S H D E C L a R AT I O N O F C O N F O R M I T Y Page Page Webtalker
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