Before you begin

1.If you purchased your Vonage® Device from a retail store, you must first activate your Vonage phone service.

(You will need to provide the MAC ID on the bottom of the Vonage Device.)

In the U.S., visit www.vonage.com/activate. In Canada, visit www.vonage.ca/activate.

2.If you received your Vonage Device in the mail from Vonage, your Vonage phone service has already been activated.

3.You also need a high-speed Internet connection, such as DSL or cable, to use Vonage.

Helpful terms:

ISP (Internet Service Provider) – The company that supplies your high-speed Internet connection.

Modem – A piece of network equipment that your lnternet Service Provider (ISP) sent you to gain high-speed lnternet access – typically either DSL through your phone line, or cable service.

Router – A router lets you connect more than one piece of equipment (like computers) to your DSL or cable modem to share one Internet connection. Some ISPs supply combination modem/routers. (HINT: If you have more than one computer connected to the Internet, then you have a router.)

Port – This is an opening on a device where you connect a cable. An Ethernet port looks like a wide phone jack.