8Frequently asked questions
In this chapter you will find the most frequently asked questions and answers about your phone.
Connection
The handset does not switch on!
•Charge the battery: Put the handset on charger. After a few moments the phone will switch on
•Check the charger connections
•Use only the SUPPLIED RECHARGEABLE BATTERIES
The phone does not work at all.
•Make sure that the adaptor and the phone cord are connected properly
•Check that the batteries are fully charged and installed properly
•This phone does not work during power failure
Communication is lost during a call!
•Charge the SUPPLIED RECHARGEABLE BATTERIES
•Move closer to the base station
Poor audio quality
•Move closer to the base station
•Move the base station at least one metre away from any electrical appliances
No dialling tone
•Check the connections. Reset the phone: unplug and plug back in the mains
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