Avaya manual Callmaster V Telephone Console, Front View

Page 5

The CALLMASTER V Telephone Console

The CALLMASTER® V telephone has been specially designed for use with the Automatic Call Distribution (ACD) system and the many features of the DEFINITY® Enterprise Communications Server (ECS) and the DEFINITY® Communications System Generic 1, Generic 2, and Generic 3. This telephone is designed to be used with a headset in a 2-wire environment.

Note: Power for the CALLMASTER V telephone, including the headset, comes from the DEFINITY switch through the 2-wire DCP line.

The CALLMASTER V also has a built-in Recorder Interface which allows you to connect the telephone to a recording device so that you can record all voice interactions. For more information about this interface, see “The CALLMASTER V Recorder Interface” on page 3.

Note: The tape recorder used with the CALLMASTER V telephone must be purchased by the user; it is not provided with the telephone.

Figure 1 below shows a front view of the CALLMASTER V telephone. The features of the telephone are explained after the figure.

Note: For a rear view of the telephone, see Figure 4 on page 9.

1

 

 

 

 

 

2

 

Menu

Exit

Prev

Next

 

 

 

 

 

3

 

 

 

Tel #

 

4

Speaker

Mute

Hold

 

 

 

 

 

 

 

5

Redial

Transfer

Conf

 

 

6

 

Test

Ring

 

 

 

ABC

DEF

 

 

 

1

2

3

 

 

 

GHI

JKL

MNO

 

 

 

4

5

6

 

 

7

PQRS

TUV

WXYZ

 

 

 

7

8

9

 

 

 

*

O

#

 

 

8

CALLMASTER V

 

 

 

 

 

 

 

 

Volume

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

10

11

12

13

14

FIGURE 1 The CALLMASTER V Telephone Console, Front View

1

Image 5
Contents Contents Order ContactUse DisclaimerService Callmaster V Telephone Console, Front View Headset Connections with the Callmaster Following features correspond to the numbers in FigureSoftkeys Callmaster V Recorder InterfaceHeadset ON/OFF Call-Handling FeaturesRedial ConferenceHold To turn off the speaker and return to headset use ReleaseTo disconnect from a call Test Getting MessagesTransfer MessageSelecting a Personalized Ring Voice and Display FeaturesSelect Ring To select a personalized ringing patternOperating Range Requirements Telephone InstallationPin Pair Name Description Important Safety Warnings for InstallationDesktop Installation Removing the Desktop Stand Wall InstallationPlacing the Telephone on the Wall Jack Mounting Studs Installing the Designation CardFollowing cards and equipment are orderable Orderable Cards and Equipment