Avaya manual Callmaster V Recorder Interface, Softkeys

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Compatible Headpieces

The following Lucent Technologies headpieces can be used with these telephones:

Mirage® Receiver fits over either ear. Not for noisy environments.

StarSet® Eartip fits in ear canal.

Supra® Adjustable headband and soft ear cushion.

Encore® Advanced sound technology with adjustable headband and soft ear cushion.

TriStar® Advanced headpiece which fits over the ear.

The CALLMASTER V Recorder Interface

The CALLMASTER V’s Recorder Interface is designed for recording calls on a standard tape recorder. (A recorder with AGC [Automatic Gain Control] is recommended.) With this interface, a warning tone, a soft beep repeated every

13.5seconds, notifies the agent and the calling party that the call is being recorded. Be aware that this tone may be a legal requirement.

IMPORTANT: The use of service observing features and call recording features may be subject to federal, state, and local laws, rules, or regulations and may be prohibited pursuant to the laws, rules, or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules, and regulations before using these features.

The Softkeys

The softkeys are the four unlabeled round keys located directly below the display. The four round display control buttons, labeled Menu, Exit, Prev, and Next are located under the softkeys. See Figure 3.

Menu

Exit

Prev

Next

Display

Softkeys

Display control buttons

FIGURE 3 The Display, Softkeys, and Display Control Buttons

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Contents Contents Order ContactUse Disclaimer Service Callmaster V Telephone Console, Front View Headset Connections with the Callmaster Following features correspond to the numbers in FigureSoftkeys Callmaster V Recorder InterfaceHeadset ON/OFF Call-Handling FeaturesHold ConferenceRedial To disconnect from a call ReleaseTo turn off the speaker and return to headset use Message Getting MessagesTest TransferTo select a personalized ringing pattern Voice and Display FeaturesSelecting a Personalized Ring Select RingOperating Range Requirements Telephone InstallationPin Pair Name Description Important Safety Warnings for InstallationDesktop Installation Removing the Desktop Stand Wall InstallationPlacing the Telephone on the Wall Jack Mounting Studs Installing the Designation CardFollowing cards and equipment are orderable Orderable Cards and Equipment