Samsung STD24B, LCD12B Hold Recall, Consultation Hold, Retrieving Calls Held AT Another Station

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HOLD RECALL

If you leave a call on hold longer than the hold timer, it will recall your station. The button that the call appears on will have a slow flashing amber light.

•When your phone rings, lift the handset or press the ANS/RLS key to answer the recall.

•If you do not answer this recall within a pre-programmed period of time, it will go to the system operator.

CONSULTATION HOLD

When you are talking on an outside line and it is necessary to consult with another extension:

•Press the TRSF key; receive transfer dial tone. Your call is placed on transfer hold.

•Dial the extension number.

•Consult with the internal party.

•Press TRSF to return to the outside party or hang up to transfer the call.

NOTE: Repeatedly pressing the TRSF key will toggle between the outside and inside party and internal extension.

RETRIEVING CALLS HELD AT ANOTHER STATION

When a line is on hold and it appears on your keyset, press the line button with the red flashing light.

When a line is on hold and it does not appear on your keyset, dial 12 plus the line number or the extension number of the station that placed the call on hold.

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