Samsung STD12B, LCD12B, STD24B manual Transferring Calls

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NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPK key before you begin dialing.

TRANSFERRING CALLS

Transfer is used to send any call to another extension in one of two ways. You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without notification.

While on a call, press the TRSF key and dial an extension number or group number. You call is automatically put on transfer hold.

OR

Press a DSS key or station group key. Your call is automatically put on transfer hold.

Hang up when you hear ringing (this is an unscreened or blind transfer).

OR

Wait for the called party to answer and advise him/her of the call and hang up. If the transfer is refused, you will be reconnected to the outside line when the called station hangs up or you can press TRSF to return to the outside party. If you wish to send the call to another extension without waiting for the fitst station to hang up, simply press another DSS button.

OR

Press the CALL button or C.O. line key to return to the outside party and begin the transfer press again.

When you are the transferring a call to a keyset set for Voice Announce or Auto Answer, the transferred call will always ring.

NOTES:1. After the inside party answer, you may alternate back and forth between the parties by pressing the TRSF key.

2.If you receive No More Calls tone, that station has no key available to receive another call. Press TRSF to return to the other party.

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Contents ≈∞Δ˘ 99.1.20 257 PM Δ‰¿Ã¡ˆ1 November Publication Information Table of Contents Call Processing Dialing FeaturesIntercom Calls Customizing Your Keyset Convenience FeaturesPaging and Messaging Display Features ADD-ON ModuleThings YOU should Know User OrientationCall Indications SpeakerphoneVolume Controls System Tones≈∞Δ˘ 99.1.20 257 PM Δ‰¿Ã¡ˆ4 LC D 24B Keyset Layout Labeling Programmable KeysLCD 12B Keyset Layout STD 24B Keyset Layout Transfer KEY Hold KEY ANSWER/RELEASE KEYSTD 12B Keyset Layout 6B BASIC/ENHANCEDKEYSETLAYOUT ADD-ON Moduleaom Layout Outside Calls Making AN Outside CallRecall Dial Tone Answering AN Outside CallUniversal Answer Device Sending a FlashBusy Line Queuing with CALL-BACK Answering Intercom Calls Intercom CallsCalling Other Stations Busy Station Callback Busy Station CAMP-ONCalling Your System Operator Exclusive Hold Call ProcessingSystem Hold Retrieving Calls Held AT Another Station Hold RecallConsultation Hold Transferring Calls Conference Calls Transfer with CAMP-ONCall Waiting Forwarding Calls Forward no Answer Forward ALL CallsForward Busy Forward to AN External Number Forward BUSY/NO AnswerForward Follow ME Station Call Pickup Group Call PickupProgramming Personal Speed Dial Numbers DI Aling FeaturesSpeed Dialing ONE Touch Speed Dialing Chain Dialing Last Number RedialSave Number with Redial Automatic REDIAL/RETRYPulse to Tone Changeover Voice DiallerPossible Causes for Voice Dialler Failure Recording a Voice Dialler NamePlacing a Voice Dialler Call Making AN External Paging and MessagingMaking AN Internal Call Park ALLMeet ME Setting a Message Indication Canceling MessagesReturning Messages Programmed MessagesONE Time DND Convenience FeaturesDo not Disturb MuteAppointment REMINDER/ALARM Clock Background MusicEXECUTIVE/SECRETARY HOT Line Answering the Door PhoneCalling the Door PHONE/ROOM Monitor Locking Your Keyset Group ListeningAccount Codes OFF-HOOK Voice Announcing Ohva GROUP/OUT of Group Ohva BlockOhva Reject ≈∞Δ˘ 99.1.20 258 PM Δ‰¿Ã¡ˆ40 Select Ring Tone SET Answer ModeCustomizing Your Keyset Change Your PasscodeHOT Keypad Automatic HoldHeadset Operation Ring Preference KEY Confirmation ToneRejoining a Display Features Interactive Display KeysCall Progress Displays Directory InformationDial by Directory Display Number Dialled Call Duration TimerAuto Timer Call Cost Timer FunctionAlarm Reminder Messages Viewing Message IndicationsCount Dial Managing KEY Assignments Personal Speed Dial NamesStation Names Selecting Your Clip Display KEY Extender BossRedialling a Saved Clip Number Viewing the Next Clip CallSaving the Clip Number Storing a Clip NumberInquire Clip PARK/HOLD Info Reviewing Past Clip Calls LCR with Clear ADD-ON Module With KeysetPersonal Speed Dial Numbers ≈∞Δ˘ 99.1.20 258 PM Δ‰¿Ã¡ˆ57 ≈∞Δ˘ 99.1.20 258 PM Δ‰¿Ã¡ˆ58 System Access Codes