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THINGS YOU SHOULD KNOW
USER ORIENTATION
DCS telephones are called "keysets". They contain buttons or "keys" that are used to access or activate the many features of your office phone system. The keys with paper designation strips are programmable keys. This means they can be programmed for a specific function on your keyset and that same button can be something different on another keyset. See the system manager to get your most frequently used features assigned to your programmable keys. When changes are made, be sure that your programmable keys are relabeled properly.
Lines from the telephone company are "C.O. lines". Calls on these lines are referred to as "outside calls". Your system can have individual C.O. line keys or lines may be assigned to groups. When they are in a group, you access a line by dialing an access code or pressing a route button. For example: dial 9 or press the LOCAL key to get a local outside line. If Least Cost Routing is used, pressing the LCR key will automatically select a preprogrammed C.O. line according to what digits are dialed. Each line in the system is numbered, beginning with 701, then 702, 703, etc.
Direct Station Selection (DSS) keys are programmed to ring specific stations. You can press a DSS key instead of dialing the extension number. A DSS key will light red when that station is busy (Busy Lamp Indication).
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