VTech IA5824 warranty Troubleshooting, Battery LOW is

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Troubleshooting

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Problem	Suggestion
My telephone does not	•	Make sure the battery is installed and charged correctly (see page 3 and 28). For optimum
work at all.		daily performance, return the cordless handset to the telephone base after use.
	•	Make sure the power adapter is securely plugged into an outlet not controlled by a wall
		switch.
	• Make sure the telephone line cord is plugged firmly into the telephone base and the modular
		wall jack.
	•	Unplug the unit’s electrical power and remove the battery from the handset. Wait for 15
		seconds then plug in the battery and plug in the power. Allow up to one minute for the cordless
		handset and base to synchronize.
	• Charge the battery in the cordless handset for at least 16 hours.
	• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase
		a new battery pack.
	•	Disconnect the telephone base from the modular jack and plug in a working telephone. If
		this telephone does not work, the problem is probably in the wiring or the local service. Call
		the local telephone company.
BATTERY LOW is	•	Place the handset in the telephone base for recharging.
displayed on screen	•	Remove and re-install the battery and use it normally until fully discharged, then recharge
		the handset on the telephone base for 16 hours.
	• If the above measures do not correct the problem, the battery may need to be replaced.

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Contents Table of contents Rbrc seal Need HELP? Parts checklist Belt clip Telephone line cord User’s manualModular telephone jack Standard electrical outlet InstallationConnect power and telephone line cords Install handset battery Choose locationWall mounting bracket installation optional Desk/table bracket installationIf you subscribe to DSL service To attach Belt clip optionalHeadset jack Telephone operation Handset layoutMessage waiting indicator Telephone base layoutHandset operation Making callsEnding Calls Answering callsProg program VolumeVOL+ directory Voice mail indicator Telephone base operationSet dial mode Set languageSet handset date and time Check for dial toneRinger volume Charge the handset batteryHandset ringer style/battery save Press TALK/FLASH Temporary tone dialingOperating range Voice mail Clear voice mail alert540 PM Press or to select YES or no Press Select to confirmDisplay screen messages Directory Store a directory entryEdit a directory entry Press Select to save the edited informationErase a directory entry Move a directory entry to the speed dialDial a directory number Press SELECT. The screen displays EnterSpeed dial Store a speed dial entryEdit a speed dial entry Press SELECT. The screen displays the name and number.Reassign locations in speed dial Erase a speed dial entryDial a speed dial number Caller ID About call history caller ID Review call historyCaller’s telephone number Caller’s name Time of call Position of call in call history Date of call Delete records from call history Dial a displayed number Store a call history record in the directory Delete a specific call540PM12/30 Dial Program 540PM12/30 Distinct RING? NOther party is blocking name and/or number InformationBattery information Battery care and maintenanceReplace the handset battery Battery needs charging whenTroubleshooting Battery LOW isFor the cordless handset and telephone base to reset Charge light is off in this sectionThis user’s manual This user’s manual for further instructionCHARGE/IN Apply This to take placeMake sure the power cord is plugged Handset to its base when not in useYou may be too far from the telephone base Try unplugging some of the other phonesUsing the telephone Cannot dial out First, try all the above suggestionsBefore dialing ModeAdditional information System does not My caller ID featuresCall waiting Caller ID service One minute for this to take place My cordless handsetComputers, kitchen appliances and other cordless telephones Maintenance Limited WarrantyHow do you get warranty service? Important safety instructions FCC, Acta and IC regulations Rbrc seal Technical specifications Index Voice mail indicator 11 Volume 10 Wall mounting V0.5 91-000906-040-100 User’s manual