VTech IA5824 Cannot dial out First, try all the above suggestions, Before dialing, Mode, Company

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Troubleshooting

Problem

Suggestion

I cannot dial out.	• First, try all the above suggestions.
	• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second
	or two to synchronize with the telephone before producing a dial tone. Wait an extra second
	before dialing.
	• Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service
	in your area. Refer to the Set dal mode section of this user’s manual (page 12) to set the dial
	mode.
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact your local telephone company (charges may apply).
	• Eliminate any background noise. Noise from a television, radio, or other appliances may cause
	the telephone to not dial out properly. If you cannot eliminate the background noise, first try
	muting the cordless handset before dialing, or dialing from another room in your home with
	less background noise.
I hear other calls when	• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still
using the telephone.	hear other calls, the problem is probably in the wiring or local service. Call your local telephone
	company.
	• Press the CHAN key to switch to a clear channel when on a call.
I hear noise in the	• Make sure the telephone line cord is plugged in securely.
cordless handset, and
none of the keys or
buttons work.

34	www.vtechphones.com

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Contents Table of contents Rbrc seal Need HELP? Belt clip Telephone line cord User’s manual Parts checklistConnect power and telephone line cords InstallationModular telephone jack Standard electrical outlet Choose location Install handset batteryDesk/table bracket installation Wall mounting bracket installation optionalIf you subscribe to DSL service Headset jack Belt clip optionalTo attach Handset layout Telephone operationTelephone base layout Message waiting indicatorMaking calls Handset operationEnding Calls Answering callsVOL+ directory VolumeProg program Telephone base operation Voice mail indicatorSet language Set dial modeSet handset date and time Check for dial toneHandset ringer style/battery save Charge the handset batteryRinger volume Operating range Temporary tone dialingPress TALK/FLASH Clear voice mail alert Voice mail540 PM Press or to select YES or no Press Select to confirmDisplay screen messages Store a directory entry DirectoryPress Select to save the edited information Edit a directory entryMove a directory entry to the speed dial Erase a directory entryPress SELECT. The screen displays Enter Dial a directory numberStore a speed dial entry Speed dialPress SELECT. The screen displays the name and number. Edit a speed dial entryDial a speed dial number Erase a speed dial entryReassign locations in speed dial Caller ID Review call history About call history caller IDCaller’s telephone number Caller’s name Time of call Position of call in call history Date of callDial a displayed number Delete records from call historyStore a call history record in the directory Delete a specific call540PM12/30 Distinct RING? N 540PM12/30 Dial ProgramOther party is blocking name and/or number InformationBattery care and maintenance Battery informationReplace the handset battery Battery needs charging whenBattery LOW is TroubleshootingCharge light is off in this section For the cordless handset and telephone base to resetThis user’s manual This user’s manual for further instructionCHARGE/IN This to take place ApplyHandset to its base when not in use Make sure the power cord is pluggedYou may be too far from the telephone base Try unplugging some of the other phonesCannot dial out First, try all the above suggestions Using the telephoneBefore dialing ModeAdditional information Call waiting Caller ID service My caller ID featuresSystem does not Computers, kitchen appliances and other cordless telephones My cordless handsetOne minute for this to take place Limited Warranty MaintenanceHow do you get warranty service? Important safety instructions FCC, Acta and IC regulations Rbrc seal Technical specifications Index Voice mail indicator 11 Volume 10 Wall mounting V0.5 91-000906-040-100 User’s manual