VTech IA5824 Make sure the power cord is plugged, You may be too far from the telephone base

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Troubleshooting

Problem	Suggestion
My handset does not	•	Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this
ring when I receive		user’s manual.
a call.	•	Make sure the telephone line cord is plugged firmly into the telephone base and the telephone jack.
		Make sure the power cord is plugged in.
	• You may be too far from the telephone base.
	•	Charge the battery in the handset for 16 hours. For optimum daily performance, return the
		handset to its base when not in use.
	• You may have too many extension phones on your telephone line to allow all of them to ring.
		Try unplugging some of the other phones.
	• The layout of your home or office might be limiting the operating range. Try moving the base
		to another location, preferably on an upper floor.
	•	If the other phones in your home are having the issue, the problem is in your wiring or local
		service. Contact your local telephone company (charges may apply.)
	• Test a working phone at the phone jack. If another phone has the same problem, the problem
		is the phone jack. Contact your local telephone company (charges may apply.)
	•	Other electronic products can cause interference with your cordless phone. Try installing
		your phone as far away from these types of electronic devices as possible: wireless routers,
		radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
		computers, kitchen appliances and other cordless phones
	• Your line cord might be malfunctioning. Try installing a new line cord.

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Contents Table of contents Rbrc seal Need HELP? Parts checklist Belt clip Telephone line cord User’s manualInstallation Connect power and telephone line cordsModular telephone jack Standard electrical outlet Install handset battery Choose locationWall mounting bracket installation optional Desk/table bracket installationIf you subscribe to DSL service Belt clip optional Headset jackTo attach Telephone operation Handset layoutMessage waiting indicator Telephone base layoutHandset operation Making callsEnding Calls Answering callsVolume VOL+ directoryProg program Voice mail indicator Telephone base operationSet dial mode Set languageSet handset date and time Check for dial toneCharge the handset battery Handset ringer style/battery saveRinger volume Temporary tone dialing Operating rangePress TALK/FLASH Voice mail Clear voice mail alert540 PM Press or to select YES or no Press Select to confirmDisplay screen messages Directory Store a directory entryEdit a directory entry Press Select to save the edited informationErase a directory entry Move a directory entry to the speed dialDial a directory number Press SELECT. The screen displays EnterSpeed dial Store a speed dial entryEdit a speed dial entry Press SELECT. The screen displays the name and number.Erase a speed dial entry Dial a speed dial numberReassign locations in speed dial Caller ID About call history caller ID Review call historyCaller’s telephone number Caller’s name Time of call Position of call in call history Date of callDelete records from call history Dial a displayed numberStore a call history record in the directory Delete a specific call540PM12/30 Dial Program 540PM12/30 Distinct RING? NOther party is blocking name and/or number InformationBattery information Battery care and maintenanceReplace the handset battery Battery needs charging whenTroubleshooting Battery LOW is For the cordless handset and telephone base to reset Charge light is off in this section This user’s manual This user’s manual for further instructionCHARGE/IN Apply This to take placeMake sure the power cord is plugged Handset to its base when not in useYou may be too far from the telephone base Try unplugging some of the other phonesUsing the telephone Cannot dial out First, try all the above suggestionsBefore dialing ModeAdditional information My caller ID features Call waiting Caller ID serviceSystem does not My cordless handset Computers, kitchen appliances and other cordless telephonesOne minute for this to take place Maintenance Limited WarrantyHow do you get warranty service? Important safety instructions FCC, Acta and IC regulations Rbrc seal Technical specifications Index Voice mail indicator 11 Volume 10 Wall mounting V0.5 91-000906-040-100 User’s manual