VTech IA5824 warranty Additional information

Page 38

Troubleshooting

Problem

Suggestion

There is noise or interference during a telephone conversation.

My calls fade out or cut in and out when I am using the cordless handset.

•The handset may be out of range. Move it closer to the telephone base.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably a higher location for better reception.

•Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

•Select channels four through 10 for your router (refer to the user’s manual of your router for more information).

•If you still have problems with the telephone or the router, make sure the handset is on and press CHAN until the performance improves.

•Press the CHAN button while on a call until the interference has been eliminated.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).

Additional information

www.vtechphones.com

35

Image 38

Contents Table of contents Rbrc seal Need HELP? Parts checklist Belt clip Telephone line cord User’s manualModular telephone jack Standard electrical outlet InstallationConnect power and telephone line cords Install handset battery Choose locationWall mounting bracket installation optional Desk/table bracket installationIf you subscribe to DSL service To attach Belt clip optionalHeadset jack Telephone operation Handset layoutMessage waiting indicator Telephone base layoutEnding Calls Handset operationMaking calls Answering callsProg program VolumeVOL+ directory Voice mail indicator Telephone base operationSet handset date and time Set dial modeSet language Check for dial toneRinger volume Charge the handset batteryHandset ringer style/battery save Press TALK/FLASH Temporary tone dialingOperating range 540 PM Voice mailClear voice mail alert Press or to select YES or no Press Select to confirmDisplay screen messages Directory Store a directory entryEdit a directory entry Press Select to save the edited informationErase a directory entry Move a directory entry to the speed dialDial a directory number Press SELECT. The screen displays EnterSpeed dial Store a speed dial entryEdit a speed dial entry Press SELECT. The screen displays the name and number.Reassign locations in speed dial Erase a speed dial entryDial a speed dial number Caller ID Caller’s telephone number Caller’s name Time of call About call history caller IDReview call history Position of call in call history Date of callStore a call history record in the directory Delete records from call historyDial a displayed number Delete a specific callOther party is blocking name and/or number 540PM12/30 Dial Program540PM12/30 Distinct RING? N InformationReplace the handset battery Battery informationBattery care and maintenance Battery needs charging whenTroubleshooting Battery LOW isThis user’s manual For the cordless handset and telephone base to resetCharge light is off in this section This user’s manual for further instructionCHARGE/IN Apply This to take placeYou may be too far from the telephone base Make sure the power cord is pluggedHandset to its base when not in use Try unplugging some of the other phonesBefore dialing Using the telephoneCannot dial out First, try all the above suggestions ModeAdditional information System does not My caller ID featuresCall waiting Caller ID service One minute for this to take place My cordless handsetComputers, kitchen appliances and other cordless telephones Maintenance Limited WarrantyHow do you get warranty service? Important safety instructions FCC, Acta and IC regulations Rbrc seal Technical specifications Index Voice mail indicator 11 Volume 10 Wall mounting V0.5 91-000906-040-100 User’s manual