Troubleshooting
Problem | Suggestion |
|
|
The battery does not | • Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone |
charge in the handset | base should be on. |
or the handset battery | • Remove the battery from the handset and install it in the spare battery compartment on the side |
does not accept | of the telephone base and let it charge for 16 hours. Then |
charge | handset. |
| • If the cordless handset is in the telephone base but the CHARGE light is not on, refer to The |
| charge light is off in this section. |
| • It may be necessary to purchase a new battery. Please refer to the Batteries section on page |
| 28 of this user’s manual. |
| • The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to |
| 39 of this user’s manual for further instruction. |
|
|
The CHARGE light | • Clean the charging contacts on the cordless handset(s) and telephone base each month using |
is off | a pencil eraser or a dry |
| • Make sure the power adapter and telephone line cords are plugged in correctly and |
| securely. |
| • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute |
| for the cordless handset and telephone base to reset. |
| • The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to |
| 39 of this user’s manual for further instruction. |
30 | www.vtechphones.com |