Troubleshooting
Problem | Suggestion | |
|
|
|
I cannot dial out. | • | Make sure you have a dial tone before dialing. The handset may take a second or two to find |
|
| the base and produce a dial tone. This is normal. Wait an extra second before dialing. |
| • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse | |
|
| or touchtone). Refer to the Installation section of this user’s manual to set the dial mode. |
| • | If the other phones in your home are having the issue, the problem is in your wiring or local |
|
| service. Contact your local telephone company (charges may apply). |
| • Eliminate any background noise. Noise from a television, radio or other appliance may cause | |
|
| the phone to not dial out properly. If you cannot eliminate the background noise, first try muting |
|
| the handset before dialing, or dialing from another room in your home with less background |
|
| noise. |
|
|
|
My handset beeps | • | Make sure the power cord is securely plugged into the base. Plug the unit into a different, working |
four times and isn’t |
| outlet not controlled by a wall switch. |
performing normally. | • | Move the handset closer to the base. You might have moved out of range. |
| • If the handset is in its base and the charging light does not come on, refer to The Charge Light | |
|
| is Off in this troubleshooting guide. |
| • | Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. |
|
| Allow up to one minute for the handset and base to reset. |
| • Other electronic products can cause interference with your cordless phone. Try installing your | |
|
| phone as far away from these types of electronic devices as possible: wireless routers, radios, |
|
| radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
|
| computers, kitchen appliances and other cordless phones. |
ADDITIONAL INFORMATION 39