Troubleshooting
Problem | Suggestion | |
I get noise, static, | • | Other electronic products can cause interference with your cordless phone. Try installing your |
or weak signal even |
| phone as far away from these types of electronic devices as possible: wireless routers, radios, |
when I’m near the |
| radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, |
base. |
| kitchen appliances and other cordless phones. |
| • Microwaves operate on the same frequency as your phone. It is normal to experience static on | |
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| your phone while the microwave is running. Do not install this phone in the same outlet or near |
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| the microwave. |
| • | If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge |
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| protector) into a different location. If this solves the problem, |
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| apart from one another, or use a different surge protector. |
| • Relocate your phone to a higher location. The phone will likely get better reception not installed | |
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| in a low area. |
| • If the other phones in your home are having the issue, the problem is in your wiring or local service. | |
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| Contact your local telephone company (charges may apply). |
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I hear other calls while | • | Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you |
using my phone. |
| still hear other calls, the problem is probably in your wiring or local service. Call your local |
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| telephone company. |
I hear noise in the | • Make sure the power cord is plugged in. | |
handset, and none of |
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the keys or buttons |
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work. |
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ADDITIONAL INFORMATION 41