VTech LS6325-2, IS6100, LS6375-3 Low battery shows on screen, Charge light on the handset is off

Page 71

Appendix

Troubleshooting

Low battery shows on screen.

•Place the handset in the telephone base or charger for recharging.

•Completely remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

•Completely remove and install the battery again, then charge for up to 16 hours.

•If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The charge light on the handset is off below.

•If the battery is completely depleted, it may take up to 30 minutes to charge the handset before Low battery appears on the screen (page 6).

•Purchase a new battery. Refer to Handset battery on page 61.

The CHARGE light on the handset is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to the lowest level (page 19) and the telephone base ringer volume is not set to zero (page 19).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider.

•The telephone line cord may be defective. Install a new telephone line cord.

•Completely remove and install the battery again and place the handset in the telephone base or charger.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Table of contents Index Answering system settingsAnswering system operation AppendixGetting started Parts checklistTelephone base and handset charger installation Tabletop to wall mount installation Installation optionsSee Telephone base and handset charger installation on Wall mount to tabletop installationCharge light Handset battery installationDisplays Place in charger Handset battery chargingHeadset charging Headset charger installationPower on the headset To attach the earbud to the headset earpiece Headset attachmentsEarbud To remove the earbud from the headset earpieceEar hook To adjust the headset to wear on your right earTo remove the ear hook from the headset To attach the ear hook to the headset Head band To attach the head band to the headset To remove the head band from the headset Dialing keys Handset layoutMENU/SELECT Push to Talk PTT Message window Telephone base layoutUSE light VOL and VOLMicrophone +/ -/VOLUME Inset buttonHeadset layout Earpiece Rotating clipRinger tone Ringer volume telephone baseRinger volume handset Ringer volume headsetClear voicemail To manually turn off these indicatorsTurn off indicator? LCD languageSet date/time Key toneHome area code, then press MENU/SELECT CID time synchronizationHome area code Website Dial modeAnswer a call Listening volumeMake a call Predial a callTemporary tone dialing MuteTemporary ringer silencing Equalizer Find handset/headsetCall waiting Chain dialing To access a number in the directory while on a callTo access a number in the call log while on a call To access a number on the redial list while on a callMultiple handset/headset use Redial listDial a redial entry Delete a redial entryIntercom Answer an incoming call during an intercom call Transfer/share a call using intercomTo share the call, press MENU/SELECT on To turn PTT on or off Push to talk PTTPTT On/Off Press MENU/SELECT or Push to Talk PTT to a single handsetPTT to all handsets Change a one-to-one PTT to intercom Answer PTTTo end or leave PTT End PTTAnswer an incoming call during PTT Make an outgoing call during PTTDirectory Enter Number Store a directory entryCharacters by number of key presses Character chartTo search the directory Search the directoryAlphabetical search Dial a directory entryDelete contact? Edit a directory entryDelete a directory entry Information about caller ID with call waiting About caller IDIs already in it, Not available at this time appears Call logMemory match View dialing options Missed call indicatorReview the call log Displays Edit Number Dial a call log entrySave a call log entry to the directory To delete all entries Delete the call log entriesCall log display screen messages To delete one entryTo turn on or off with a handset Answering system setupAnswer ON/OFF To turn on or off with the telephone basePress MENU/SELECT to highlight Call screening Call screeningNumber of rings Message alert tone Remote access codeDelete your announcement AnnouncementRecord your own announcement Play your announcementMessage capacity Answering system and voicemailTo play messages with the telephone base New message indicationCall intercept Message playbackTo play messages with a handset To delete all messages with a handset Delete all messagesRecord, play and delete memos To delete all messages with the telephone baseWindow display Description Message window displaysCommand Remote accessHandset display screen messages AppendixThere is no telephone line connected Handset icons Handset and telephone base indicators Handset lightsTelephone base lights Headset lights Headset indicators Headset alert tonesHandset battery Conserve battery life Headset batteryTo register a handset Expand your telephone systemAdd and register a handset optional To register a headset Add and register a headset optionalTo deregister all handsets and headset To resetReplace a handset/headset Cannot dial out from my cordless handset TroubleshootingMy telephone does not work at all There is no dial toneCharge light on the handset is off Low battery shows on screenTelephone does not ring when there is an incoming call Hear noise on the cordless handset and the keys do not work Hear other calls when using the cordless handset/headsetMy handset beeps and is not performing normally Blue or red light keeps flashing on the headset key Other party cannot hear my voice during a callRegistration failed appears on the handset My headset does not work at allMy cordless headset is not performing normally Light on the headset is off while chargingCannot register a cordless headset My caller ID features are not working properlyCannot retrieve voicemail messages Caller ID entries do not match the numbers I need to dialOut of range or No pwr at base shows on the handset screen New voicemail show on the display and I don’t know whyMessages on the answering system are very difficult to hear Answering system does not respond to remote commandsOutgoing announcement is not clear Answering system does not record messagesCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersMaintenance Rbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyOther limitations FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-003840-020-100
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LS6375-3, LS6325-2, IS6100 specifications

The VTech IS6100 is an innovative cordless phone system that caters to the modern user's needs while providing exceptional functionality and convenience. At the core of its design is a blend of advanced technology and user-friendly features that make it a standout choice for home and office use.

One of the defining features of the VTech IS6100 is its DECT 6.0 technology, which ensures secure, interference-free communication. This technology not only enhances voice clarity but also extends the range of the phone, allowing users to communicate seamlessly throughout their homes or offices without worrying about signal loss. The system comes with a range of up to 1,000 feet outdoors and about 300 feet indoors, making it a practical choice for larger spaces.

The IS6100 is equipped with a digital answering system that has a recording time of up to 14 minutes. Users can enjoy the convenience of retrieving messages from anywhere in the home, as the answering system can be accessed remotely. The phone also features a bright, easy-to-read LCD display that simplifies navigation through its various functions, including caller ID and call waiting features that keep users informed about incoming calls.

One of the highlights of the VTech IS6100 is its ability to link to mobile devices via Bluetooth, enabling users to make and receive calls through their smartphones. This feature is particularly beneficial for those who prefer to keep their mobile device close at hand while still enjoying the advantages of a traditional phone system. The multiple device capability allows users to connect up to two cell phones, ensuring they never miss important calls.

Additionally, the IS6100 incorporates an intercom feature, which facilitates smooth communication between handsets, making it ideal for families or office environments. The phone can support up to five handsets, allowing for greater flexibility when it comes to communication and collaboration.

The VTech IS6100 also boasts a user-friendly design, with large buttons and an intuitive menu system that appeals to all ages. The phone is designed with energy efficiency in mind, featuring a power-saving mode that contributes to its eco-friendly profile. With its combination of advanced technology, intuitive features, and practical design, the VTech IS6100 stands as a reliable and versatile choice for anyone seeking a modern cordless phone solution.
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