VTech LS6375-3, IS6100, LS6325-2 Caller ID entries do not match the numbers I need to dial

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Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other 10 digits, see View dialing options on page 44 for instructions on changing the number.

If you dial seven digits for local calls, you may want to use the home area code feature (page 22).

Out of range OR No pwr at base shows on the handset screen.

The handset may be out of range. Move it closer to the telephone base.

Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

and New voicemail show on the display and I don’t know why.

Your telephone has voicemail indication that is separate from the built-in answering system. If and New voicemail appear on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 51). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

The answering system does not answer after the correct number of rings.

Make sure the answering system is on. When the answering system is on, the

/ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handsets.

If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 48).

If the memory is full or if the answering system is off, the answering system answers after 10 rings.

In some cases, the answering system is affected by the ringing system used by your telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 51). To determine how many rings activate your voicemail, please contact your telephone service provider.

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Contents User’s manual Congratulations Table of contents Answering system settings Answering system operationAppendix IndexParts checklist Getting startedTelephone base and handset charger installation Installation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and handset charger installation onHandset battery installation Charge lightHandset battery charging Displays Place in chargerPower on the headset Headset charger installationHeadset charging Headset attachments EarbudTo remove the earbud from the headset earpiece To attach the earbud to the headset earpieceTo adjust the headset to wear on your right ear Ear hookTo remove the ear hook from the headset To attach the ear hook to the headset Head band To attach the head band to the headset To remove the head band from the headset Handset layout Dialing keysMENU/SELECT Push to Talk PTT Telephone base layout USE lightVOL and VOL Message window+/ -/VOLUME Inset button Headset layoutEarpiece Rotating clip MicrophoneRinger volume telephone base Ringer volume handsetRinger volume headset Ringer toneTo manually turn off these indicators Turn off indicator?LCD language Clear voicemailKey tone Set date/timeHome area code CID time synchronizationHome area code, then press MENU/SELECT Dial mode WebsiteListening volume Make a callPredial a call Answer a callTemporary ringer silencing MuteTemporary tone dialing Call waiting Find handset/headsetEqualizer To access a number in the directory while on a call To access a number in the call log while on a callTo access a number on the redial list while on a call Chain dialingRedial list Dial a redial entryDelete a redial entry Multiple handset/headset useIntercom Transfer/share a call using intercom Answer an incoming call during an intercom callTo share the call, press MENU/SELECT on PTT On/Off Push to talk PTTTo turn PTT on or off PTT to a single handset Press MENU/SELECT or Push to TalkPTT to all handsets Answer PTT Change a one-to-one PTT to intercomEnd PTT Answer an incoming call during PTTMake an outgoing call during PTT To end or leave PTTDirectory Store a directory entry Enter NumberCharacter chart Characters by number of key pressesSearch the directory Alphabetical searchDial a directory entry To search the directoryDelete a directory entry Edit a directory entryDelete contact? About caller ID Information about caller ID with call waitingMemory match Call logIs already in it, Not available at this time appears Review the call log Missed call indicatorView dialing options Save a call log entry to the directory Dial a call log entryDisplays Edit Number Delete the call log entries Call log display screen messagesTo delete one entry To delete all entriesAnswering system setup Answer ON/OFFTo turn on or off with the telephone base To turn on or off with a handsetNumber of rings Call screeningPress MENU/SELECT to highlight Call screening Remote access code Message alert toneAnnouncement Record your own announcementPlay your announcement Delete your announcementAnswering system and voicemail Message capacityNew message indication Call interceptMessage playback To play messages with the telephone baseTo play messages with a handset Delete all messages Record, play and delete memosTo delete all messages with the telephone base To delete all messages with a handsetMessage window displays Window display DescriptionRemote access CommandAppendix Handset display screen messagesThere is no telephone line connected Telephone base lights Handset and telephone base indicators Handset lightsHandset icons Headset indicators Headset alert tones Headset lightsHandset battery Headset battery Conserve battery lifeAdd and register a handset optional Expand your telephone systemTo register a handset Add and register a headset optional To register a headsetReplace a handset/headset To resetTo deregister all handsets and headset Troubleshooting My telephone does not work at allThere is no dial tone Cannot dial out from my cordless handsetTelephone does not ring when there is an incoming call Low battery shows on screenCharge light on the handset is off My handset beeps and is not performing normally Hear other calls when using the cordless handset/headsetHear noise on the cordless handset and the keys do not work Other party cannot hear my voice during a call Registration failed appears on the handsetMy headset does not work at all Blue or red light keeps flashing on the headset keyLight on the headset is off while charging My cordless headset is not performing normallyMy caller ID features are not working properly Cannot register a cordless headsetCaller ID entries do not match the numbers I need to dial Out of range or No pwr at base shows on the handset screenNew voicemail show on the display and I don’t know why Cannot retrieve voicemail messagesAnswering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Maintenance Precautions for users of implanted cardiac pacemakersOperating range About cordless telephones Rbrc sealWarranty What does this limited warranty cover?Other limitations FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-003840-020-100
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LS6375-3, LS6325-2, IS6100 specifications

The VTech IS6100 is an innovative cordless phone system that caters to the modern user's needs while providing exceptional functionality and convenience. At the core of its design is a blend of advanced technology and user-friendly features that make it a standout choice for home and office use.

One of the defining features of the VTech IS6100 is its DECT 6.0 technology, which ensures secure, interference-free communication. This technology not only enhances voice clarity but also extends the range of the phone, allowing users to communicate seamlessly throughout their homes or offices without worrying about signal loss. The system comes with a range of up to 1,000 feet outdoors and about 300 feet indoors, making it a practical choice for larger spaces.

The IS6100 is equipped with a digital answering system that has a recording time of up to 14 minutes. Users can enjoy the convenience of retrieving messages from anywhere in the home, as the answering system can be accessed remotely. The phone also features a bright, easy-to-read LCD display that simplifies navigation through its various functions, including caller ID and call waiting features that keep users informed about incoming calls.

One of the highlights of the VTech IS6100 is its ability to link to mobile devices via Bluetooth, enabling users to make and receive calls through their smartphones. This feature is particularly beneficial for those who prefer to keep their mobile device close at hand while still enjoying the advantages of a traditional phone system. The multiple device capability allows users to connect up to two cell phones, ensuring they never miss important calls.

Additionally, the IS6100 incorporates an intercom feature, which facilitates smooth communication between handsets, making it ideal for families or office environments. The phone can support up to five handsets, allowing for greater flexibility when it comes to communication and collaboration.

The VTech IS6100 also boasts a user-friendly design, with large buttons and an intuitive menu system that appeals to all ages. The phone is designed with energy efficiency in mind, featuring a power-saving mode that contributes to its eco-friendly profile. With its combination of advanced technology, intuitive features, and practical design, the VTech IS6100 stands as a reliable and versatile choice for anyone seeking a modern cordless phone solution.