VTech LS6375-3 Other party cannot hear my voice during a call, My headset does not work at all

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Appendix

Troubleshooting

The other party cannot hear my voice during a call.

• Make sure the mute feature is not turned on during a call (page 25).

Registration failed appears on the handset.

Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 63 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.

If you have already registered the maximum numbers of handsets and/or headset, you need to follow the deregistration instructions before registering a handset. Refer to Expand your telephone system on page 63 and Replace a handset/headset on page 65. Make sure that the telephone base, handsets and headset are in idle mode when registering.

Follow the steps on page 74 for the common cure for electronic equipment, then try again to register a handset.

My headset does not work at all.

Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.

Charge the headset in the headset charger for up to three hours.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless headset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

If the headset battery is completely depleted, it may take up to 15 minutes to charge the headset before the headset has enough charge to use for a short time.

The headset battery may be defective. Contact our customer service for assistance.

I cannot dial out from my cordless headset.

You must use a telephone on the same line to dial out. Once you have dialed the number, you can press on the headset to take the call. After the headset is activated, you can hang up the handset from which you dialed from.

If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

The blue or red light keeps flashing on the headset key.

Different flashing patterns of the red and/or blue lights indicate different conditions of headset. Refer to Headset lights on page 60.

The headset does not charge in the headset charger.

Make sure the headset charger power adapter is securely plugged into an electrical outlet (page 7). For optimum daily performance, return the headset to the headset charger after use.

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Contents User’s manual Congratulations Table of contents Answering system operation Answering system settingsAppendix IndexGetting started Parts checklistTelephone base and handset charger installation Tabletop to wall mount installation Installation optionsSee Telephone base and handset charger installation on Wall mount to tabletop installationCharge light Handset battery installationDisplays Place in charger Handset battery chargingPower on the headset Headset charger installationHeadset charging Earbud Headset attachmentsTo remove the earbud from the headset earpiece To attach the earbud to the headset earpieceEar hook To adjust the headset to wear on your right earTo remove the ear hook from the headset To attach the ear hook to the headset Head band To attach the head band to the headset To remove the head band from the headset Dialing keys Handset layoutMENU/SELECT Push to Talk PTT USE light Telephone base layoutVOL and VOL Message windowHeadset layout +/ -/VOLUME Inset buttonEarpiece Rotating clip MicrophoneRinger volume handset Ringer volume telephone baseRinger volume headset Ringer toneTurn off indicator? To manually turn off these indicatorsLCD language Clear voicemailSet date/time Key toneHome area code CID time synchronizationHome area code, then press MENU/SELECT Website Dial modeMake a call Listening volumePredial a call Answer a callTemporary ringer silencing MuteTemporary tone dialing Call waiting Find handset/headsetEqualizer To access a number in the call log while on a call To access a number in the directory while on a callTo access a number on the redial list while on a call Chain dialingDial a redial entry Redial listDelete a redial entry Multiple handset/headset useIntercom Answer an incoming call during an intercom call Transfer/share a call using intercomTo share the call, press MENU/SELECT on PTT On/Off Push to talk PTTTo turn PTT on or off Press MENU/SELECT or Push to Talk PTT to a single handsetPTT to all handsets Change a one-to-one PTT to intercom Answer PTTAnswer an incoming call during PTT End PTTMake an outgoing call during PTT To end or leave PTTDirectory Enter Number Store a directory entryCharacters by number of key presses Character chartAlphabetical search Search the directoryDial a directory entry To search the directoryDelete a directory entry Edit a directory entryDelete contact? Information about caller ID with call waiting About caller IDMemory match Call logIs already in it, Not available at this time appears Review the call log Missed call indicatorView dialing options Save a call log entry to the directory Dial a call log entryDisplays Edit Number Call log display screen messages Delete the call log entriesTo delete one entry To delete all entriesAnswer ON/OFF Answering system setupTo turn on or off with the telephone base To turn on or off with a handsetNumber of rings Call screeningPress MENU/SELECT to highlight Call screening Message alert tone Remote access codeRecord your own announcement AnnouncementPlay your announcement Delete your announcementMessage capacity Answering system and voicemailCall intercept New message indicationMessage playback To play messages with the telephone baseTo play messages with a handset Record, play and delete memos Delete all messagesTo delete all messages with the telephone base To delete all messages with a handsetWindow display Description Message window displaysCommand Remote accessHandset display screen messages AppendixThere is no telephone line connected Telephone base lights Handset and telephone base indicators Handset lightsHandset icons Headset lights Headset indicators Headset alert tonesHandset battery Conserve battery life Headset batteryAdd and register a handset optional Expand your telephone systemTo register a handset To register a headset Add and register a headset optionalReplace a handset/headset To resetTo deregister all handsets and headset My telephone does not work at all TroubleshootingThere is no dial tone Cannot dial out from my cordless handsetTelephone does not ring when there is an incoming call Low battery shows on screenCharge light on the handset is off My handset beeps and is not performing normally Hear other calls when using the cordless handset/headsetHear noise on the cordless handset and the keys do not work Registration failed appears on the handset Other party cannot hear my voice during a callMy headset does not work at all Blue or red light keeps flashing on the headset keyMy cordless headset is not performing normally Light on the headset is off while chargingCannot register a cordless headset My caller ID features are not working properlyOut of range or No pwr at base shows on the handset screen Caller ID entries do not match the numbers I need to dialNew voicemail show on the display and I don’t know why Cannot retrieve voicemail messagesOutgoing announcement is not clear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Maintenance Precautions for users of implanted cardiac pacemakersOperating range Rbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyOther limitations FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-003840-020-100
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LS6375-3, LS6325-2, IS6100 specifications

The VTech IS6100 is an innovative cordless phone system that caters to the modern user's needs while providing exceptional functionality and convenience. At the core of its design is a blend of advanced technology and user-friendly features that make it a standout choice for home and office use.

One of the defining features of the VTech IS6100 is its DECT 6.0 technology, which ensures secure, interference-free communication. This technology not only enhances voice clarity but also extends the range of the phone, allowing users to communicate seamlessly throughout their homes or offices without worrying about signal loss. The system comes with a range of up to 1,000 feet outdoors and about 300 feet indoors, making it a practical choice for larger spaces.

The IS6100 is equipped with a digital answering system that has a recording time of up to 14 minutes. Users can enjoy the convenience of retrieving messages from anywhere in the home, as the answering system can be accessed remotely. The phone also features a bright, easy-to-read LCD display that simplifies navigation through its various functions, including caller ID and call waiting features that keep users informed about incoming calls.

One of the highlights of the VTech IS6100 is its ability to link to mobile devices via Bluetooth, enabling users to make and receive calls through their smartphones. This feature is particularly beneficial for those who prefer to keep their mobile device close at hand while still enjoying the advantages of a traditional phone system. The multiple device capability allows users to connect up to two cell phones, ensuring they never miss important calls.

Additionally, the IS6100 incorporates an intercom feature, which facilitates smooth communication between handsets, making it ideal for families or office environments. The phone can support up to five handsets, allowing for greater flexibility when it comes to communication and collaboration.

The VTech IS6100 also boasts a user-friendly design, with large buttons and an intuitive menu system that appeals to all ages. The phone is designed with energy efficiency in mind, featuring a power-saving mode that contributes to its eco-friendly profile. With its combination of advanced technology, intuitive features, and practical design, the VTech IS6100 stands as a reliable and versatile choice for anyone seeking a modern cordless phone solution.