Troubleshooting
Problem | Suggestion |
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I hear other calls while | • Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you |
using my phone | still hear other calls, the problem is probably in your wiring or local service. Call your local |
| telephone company. |
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My handset does not | • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s |
ring when I receive a | manual. |
call. | • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. |
| Make sure the power cord is plugged in. |
•You may be too far from the base unit.
•Charge the battery in the handset at least 16 hours. For optimum daily performance, return the handset to its base when not in use.
•You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.
•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.
•If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)
•Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)
•Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.
•Your line cord might be malfunctioning. Try installing a new line cord.
www.vtechphones.com | ADDITIONAL INFO 27 |
Additional Information