VTech Model 6032 user manual Troubleshooting, Problem Suggestion

Page 43

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones.com, or call 1 (800) 595-9511; in Canada go to www.vtechcanada.com or dial 1 (800) 267-7377.

Problem

Suggestion

My telephone does not

•

Make sure the battery is installed and charged correctly (page 2). For optimum daily

work at all.

 

performance, return the cordless handset to the telephone base after use.

 

•

Make sure the power adapter is securely plugged into an outlet not controlled by a wall

 

 

switch.

 

• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.

 

•

Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

 

 

Allow up to one minute for the cordless handset and telephone base to synchronize.

 

• Charge the battery in the cordless handset for at least 16 hours.

 

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

 

 

a new battery.

 

• Disconnect the telephone base from the jack and plug in a working telephone. If this telephone

 

 

does not work, the problem is probably in the wiring or the local service. Call the local telephone

 

 

company.

 

 

 

Low Battery is

•

Place the handset in the telephone base for recharging.

displayed on screen.

•

Remove and re-install the battery and use it normally until fully discharged, then recharge the

 

 

handset on the telephone base for 16 hours.

 

• If the above measures do not correct the problem, the battery may need to be replaced.

 

 

 

www.vtechphones.com

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Appendix

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Page 42 Page 44
Contents User’s manual Congratulations Table of contents Table of contents Parts checklist InstallationInstall handset battery 800 Telephone base installationDial type Desk/table bracket installationIf you subscribe to DSL service Handset layout Telephone settingsTelephone base layout Telephone settingsBasic operationRing melody Date and timeBattery low tone Ring volumeKey tone Out of range toneLanguage Edit handset nameClear voicemail Reset to default settings Mute Basic operationMake, answer and end calls Options while on calls SpeakerphoneFind handset Search the directory Advanced operationDirectory Review the directoryCharacter of chart Dial a directory entry Store a directory entryDelete from the directory Edit a directory entryAbout caller ID Review the call log Call logStore a call log number Dial a call log numberDelete from the call log Review redial RedialStore a redial number to the directory Delete from redial Dial from redialMessage capacity Answering system operationSet number of rings Activate the answering systemSet telephone base date and time Set telephone base melody Set telephone base ringer volumePersonal identification number PIN Delete your announcement Outgoing announcementsPlay the announcement Record your own announcementOptions during playback Message playbackDelete all messages Remote access commands Remote access02, 04, 06, 08, tS Message window displaysHandset icons Handset and telephone base indicatorsHandset light Telephone base lightsDisplay When Handset display screen messagesCall log display screen messages Check BatteryBattery Important safety instructions Problem Suggestion TroubleshootingCharge light is off in this section Connecting For this to take place Less background noise Same outlet or near a microwave oven Company During call waiting Troubleshooting To synchronize Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Rbrc seal Technical specifications Index Telephone settings  91-001156-030-100
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