VTech Model 6032 user manual Same outlet or near a microwave oven

Troubleshooting

Problem	Suggestion
There is noise	• The handset may be out of range. Move it closer to the telephone base.
or interference	• Appliances or other cordless telephones plugged into the same circuit as the telephone base
during a telephone	can cause interference. Try moving the appliance or telephone base to another outlet.
conversation.	• Other electronic products can cause interference to your cordless telephone. Try installing your
	telephone as far away as possible fro+m the following electronic devices: wireless routers,
My calls cut in and out	radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room
when I am using the	monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless
cordless handset.	telephones.
	• Microwave ovens operate on the same frequency as your telephone. It is normal to experience
	static on your telephone while the microwave oven is operating. Do not install this telephone
	in the same outlet or near a microwave oven.
	• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
	modem/surge protector) into a different location. If this solves the problem, re-locate your
	telephone or modem farther apart from each other, or use a different surge protector.
	• The layout of your home or office might be limiting the operating range. Try moving the telephone
	base to another location, preferably a higher location for better reception.
	• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls
	are still not clear, the problem is probably in the wiring or local service. Contact the local
	telephone company (charges may apply).
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact the local telephone company (charges may apply).
	• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack
	that has a telephone connected to it. Contact your DSL service provider for filter information.

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