Table of Contents

	TABLE OF CONTENTS
	GXP-2020 USER MANUAL
WELCOME		4
INSTALLATION		6
EQUIPMENT PACKAGING		6
CONNECTING YOUR PHONE		6
WALL-MOUNT		7
SAFETY COMPLIANCES		8
WARRANTY		8
PRODUCT OVERVIEW		9
USING THE GXP-2020 SIP ENTERPRISE PHONE		11
GETTING FAMILIAR WITH THE LCD		11
MAKING PHONE CALLS		14
Handset, Speakerphone and Headset Mode		14
Multiple SIP Accounts and Lines		14
Completing Calls		14
Speed Dial		15
Making Calls using IP Addresses		16
Quick IP Call Mode		16
ANSWERING PHONE CALLS		17
Receiving Calls		17
Do Not Disturb		17
PHONE FUNCTIONS DURING A PHONE CALL		17
Call Waiting/ Call Hold		17
Mute/delete		17
Call Transfer		17
5-Way Conferencing		18
Check Voice Messages (Message Waiting Indicator)		18
Asterisk Busy Lamp Field		18
CALL FEATURES		19
CUSTOMIZED LCD SCREEN & XML		19
XML Phonebook		19
Customizable Idle Screen and Soft-buttons		19
CONFIGURATION GUIDE		20
CONFIGURATION WITH KEY PAD		20
CONFIGURATION WITH WEB BROWSER		23
Access the Web Configuration Menu		23
Definitions		23
Individual Account Settings		28
Saving the Configuration Changes		30
Rebooting the Phone Remotely		30
SOFTWARE UPGRADE & CUSTOMIZATION		31
FIRMWARE UPGRADE THROUGH TFTP/HTTP		31
Key Pad Menu		31
Web Configuration Interface		31
No Local TFTP Server		31
CONFIGURATION FILE DOWNLOAD		32
Managing Firmware and Configuration File Download		32
RESTORE FACTORY DEFAULT SETTING		33
Grandstream Networks, Inc.	GXP–2020 Users Manual	Page 2 of 33
	Firmware 1.1.4.3	Last Updated: 05/2007