Grandstream Networks GXP-2020 user manual Restore Factory Default Setting

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Restore Factory Default Setting

WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you restoring factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect to your VoIP service provider.

Disconnect network cable and power cycle the unit before resetting factory default settings.

1.Step 1: Press “OK” key to bring up the key pad configuration UI menu, select “Config”, press “OK” to enter submenu, select “Factory Reset” (Please refer to Table 5-1 of keypad flow chart)

2.Step 2: Key in the MAC address printed on the bottom of the sticker. Please use the following mapping:

a.0-9: 0-9

b.A: 22 (press the “2” key twice, “A” will show on the LCD)

c.B: 222

d.C: 2222

e.D: 33 (press the “3” key twice, “D” will show on the LCD)

f.E: 333

g.F: 3333

For example: if the MAC address is 000b8200e395, it should be key in as “0002228200333395”.

NOTE: If there are digits like “22” in the MAC, you need to type “2” then press “->” right arrow key to move the cursor or wait for 4 seconds to continue to key in another “2”.

3.Step 3: Press the “OK” key again to move the cursor to “OK” button. Press “OK” key again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface.

Grandstream Networks, Inc.

GXP–2020 Users Manual

Page 33 of 33

 

Firmware 1.1.4.3

Last Updated: 05/2007

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Contents Grandstream Networks, Inc Table of Contents Table of Figures Welcome Grandstream Networks, Inc Definitions of the GXP-2020 Connectors InstallationAttach the wall-mount spacers to the GXP-2020 Placing tab for mounting phone to wall GXP-2020 Key Features in a Glance GXP-2020 Hardware SpecificationsProduct Overview GXP-2020 Technical Specifications LCD in Idle on-hook and Active off-hook mode Using the GXP-2020 SIP Enterprise PhoneLCD Icon Definitions LCD Button DefinitionsMSG GXP-2020 Button DefinitionsMaking Phone Calls Speed Dial For example Setting up the phone to make Quick IP callsAnswering Phone Calls End Conference Initiate a Conference CallKey Call Features GXP-2020 Call FeaturesKey Pad Configuration Menu Factory Reset Audio UpgradeDiagnostic Mode All LEDs will light up Display Factory FunctionsKeypad GUI Call Flow Configuration with WEB Browser Device Configuration Basic Settings Definitions Device Configuration Status DefinitionsAdvanced User Configuration Page Definitions Use Random Local RTP portPort Keep-aliveCall Mode Disable CallUpdate Syslog LevelSIP Account Configuration Page Definitions Caller Request Timer Enable Call FeaturesCallee Request Timer Force TimerJitter Delay Enable 100relSpecial Feature Force InviteSoftware Upgrade & Customization Instructions to Configure Local Tftp Server Restore Factory Default Setting