Avaya manual Detailed in the 4600 Series IP Telephone Installation Guide

Page 38

4600 Series IP Telephone Installation Guide

Table 4-2. Possible Error Messages During Installation of 4600 Series IP Telephones—

Continued

Error Message

Cause/Resolution

 

Gateway Error

CAUSE: DEFINITY Release 8.4 does not have an H.323 station

 

 

extension for this telephone.

 

 

RESOLUTION: On the station administration screen, ensure the

 

 

DCP set being aliased for this IP telephone has an H.323 station

 

 

extension administered, in accordance with switch administration

 

 

instructions.

 

 

 

 

Hardware failure

CAUSE: Hardware failure prevented downloading of application

 

 

file.

 

 

RESOLUTION: Replace telephone.

 

 

 

 

IP Address in use by

CAUSE: The telephone has detected an IP address conflict.

 

another

RESOLUTION: Verify administration to identify duplicate IP

 

 

 

 

address(es).

 

 

 

 

No Ethernet

CAUSE: When first plugged in, the IP Telephone is unable to

 

 

communicate with the Ethernet.

 

 

RESOLUTION: Verify the connection to the Ethernet jack, verify

 

 

the jack is Category 5, verify power is applied on the LAN to that

 

 

jack, etc.

 

 

 

 

No file server address

CAUSE: The TFTP server IP address in the IP telephone’s

 

 

memory is all zeroes.

 

 

RESOLUTION: Depending on the specific requirements of your

 

 

network, this may not be an error. If appropriate, either administer

 

 

the DHCP server with the proper address of the TFTP server, or

 

 

administer the telephone locally using the ADDR option as

 

 

detailed in the 4600 Series IP Telephone Installation Guide.

 

 

 

 

System busy

CAUSE: Most likely, the number of IP endpoints on the DEFINITY

 

 

is already at maximum, Less likely, network resource is

 

 

unavailable.

 

 

RESOLUTION: The telephone was attempting to access a

 

 

network resource (DHCP server, TFTP server, or the DEFINITY)

 

 

and was not successful. The resource being called upon should

 

 

be checked for its availability. If it appears operational and

 

 

properly linked to the network, verify addressing is accurate and a

 

 

communication path exists in both directions between the

 

 

telephone and the resource.

 

 

 

 

Timeout Error

CAUSE: Protocol timeout error.

 

 

RESOLUTION: Retry. If failure continues, check network

 

 

congestion, addresses, etc. to identify cause of timeout.

 

 

 

 

Error Messages

 

 

 

 

 

4-4

 

 

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Contents Series IP Telephone Copyright and Legal Notices Intellectual PropertySeries IP Telephone Installation Guide Master Table of ContentsTroubleshooting Guidelines Introduction Contents Series IP Telephone Installation Guide Intended Audience IntroductionAbout This Guide Document OrganizationChange History Terms Used in This GuideConventions Used in This Guide CommandOnline Documentation Related Documents Customer SupportSeries IP Telephone Installation Contents Series IP Telephone Installation Guide IP Telephone Models Series IP Telephone InstallationIntroduction Pre-Installation Checklist Software4606/4612/4624 IP Telephones Set Up Quick Reference Assembling the 4600 Series IP Telephone Connection Jacks on a 4600 Series IP Telephone Dynamic Addressing Process Dhcp s secs, * to programTftp s secs 46xxUPGRADE.SCR n KB receivedPassword= #=OK Filename KB receivedPage Local Administrative Options Contents Series IP Telephone Installation Guide Local Administrative Options Entering Data for Administrative OptionsPre-Installation Checklist for Static Addressing Static Addressing InstallationCallSv=nnn.nnn.nnn.nnn New= Nnn.nnn.nnn.nnn CallSv= Hold 2 3 3 7 # Hold a D D R #Phone=nnn.nnn.nnn.nnn New= Nnn.nnn.nnn.nnn Phone= CallSvPort=nnnnn New=QOS Option Setting 802.1Q=off L2 signaling=d New=L3 signaling=dd New= =on #=OKSecondary Ethernet Hub Interface Enable/Disable New value being saved Site-Specific Option Number SettingSave new value? =no #=yes Hold 7 7 6 6 # Hold S S O N #Reset System Values Restart the TelephoneSelf test #=end Self-Test ProcedureHold 8 3 7 8 # Hold T E S T # Self Test passed #=endPage Troubleshooting Guidelines Contents Series IP Telephone Installation Guide Troubleshooting Guidelines Error ConditionsDtmf Tones View Administrative OptionPower Interruption 00601Dhhhhhh Error MessagesCcccccccc Filename1.exeDetailed in the 4600 Series IP Telephone Installation Guide Troubleshooting Guidelines Series IP Telephone Installation Guide Error Messages Appendix Scenarios for the Restart ProcessInitializing Boot file Needs to be UpgradedRestarting LoadingAppfilename n KB received Dhcp 0 secs * to programTftp ping Saving to flash n%, x secsClearing UpdatingAppendix Tftp ping Loading
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4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.
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