Avaya 4600 manual Change History, Terms Used in This Guide

Page 8

4600 Series IP Telephone Installation Guide

Chapter 4, ‘‘Troubleshooting

Describes error conditions and messages that may occur during

Guidelines’’

the installation of the 4600 Series IP Telephones.

Appendix A, ‘‘Scenarios for the

Explains the different scenarios possible for the sequence of the

Restart Process’’

restart process.

Change History

Issue 1.0

This document was issued for the first time in November 2000.

Issue 1.1

This is the current version of the document, revised and issued

 

in April 2001.

Terms Used in This Guide

 

802.1p

802.1Q

ARP

CLAN DHCP

802.1Q defines a layer 2 frame structure that supports VLAN identification and a QOS mechanism usually referred to as 802.1p, but the content of 802.1p is now incorporated in 802.1D.

Address Resolution Protocol, used to verify that the IP address provided by the DHCP server is not in use by another IP Telephone.

Control LAN, type of TN799 circuit pack

Dynamic Host Configuration Protocol, an IETF protocol used to automate IP Address allocation and management.

DiffServ

Differentiated Services, an IP-based QOS mechanism

IETF

Internet Engineering Task Force, the organization that produces

 

standards for communications on the internet.

LAN

Local Area Network

MAC

Media Access Control, ID of an endpoint

QOS

Quality of Service, used to refer to a number of mechanisms

 

intended to improve audio quality over packet-based networks.

RRQ

Read Request packet, a message sent from the 4600 Series IP

 

Telephone to the TFTP server, requesting to download the

 

upgrade script and the application file

TCP/IP

Transmission Control Protocol/Internet Protocol, a network-layer

 

protocol used on LANs and internets.

TFTP

Trivial File Transfer Protocol, used to provide downloading of

 

upgrade scripts and application files to the IP Telephones.

Document Organization

1-2

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Contents Series IP Telephone Copyright and Legal Notices Intellectual PropertySeries IP Telephone Installation Guide Master Table of ContentsTroubleshooting Guidelines Introduction Contents Series IP Telephone Installation Guide Introduction About This GuideIntended Audience Document OrganizationChange History Terms Used in This GuideConventions Used in This Guide CommandOnline Documentation Related Documents Customer SupportSeries IP Telephone Installation Contents Series IP Telephone Installation Guide IP Telephone Models Series IP Telephone InstallationIntroduction Pre-Installation Checklist Software4606/4612/4624 IP Telephones Set Up Quick Reference Assembling the 4600 Series IP Telephone Connection Jacks on a 4600 Series IP Telephone Dynamic Addressing Process Dhcp s secs, * to program46xxUPGRADE.SCR n KB received Password= #=OKTftp s secs Filename KB receivedPage Local Administrative Options Contents Series IP Telephone Installation Guide Local Administrative Options Entering Data for Administrative OptionsPre-Installation Checklist for Static Addressing Static Addressing InstallationHold 2 3 3 7 # Hold a D D R # Phone=nnn.nnn.nnn.nnn New= Nnn.nnn.nnn.nnn Phone=CallSv=nnn.nnn.nnn.nnn New= Nnn.nnn.nnn.nnn CallSv= CallSvPort=nnnnn New=QOS Option Setting L2 signaling=d New= L3 signaling=dd New=802.1Q=off =on #=OKSecondary Ethernet Hub Interface Enable/Disable Site-Specific Option Number Setting Save new value? =no #=yesNew value being saved Hold 7 7 6 6 # Hold S S O N #Reset System Values Restart the TelephoneSelf-Test Procedure Hold 8 3 7 8 # Hold T E S T #Self test #=end Self Test passed #=endPage Troubleshooting Guidelines Contents Series IP Telephone Installation Guide Troubleshooting Guidelines Error ConditionsDtmf Tones View Administrative OptionPower Interruption Error Messages Ccccccccc00601Dhhhhhh Filename1.exeDetailed in the 4600 Series IP Telephone Installation Guide Troubleshooting Guidelines Series IP Telephone Installation Guide Error Messages Appendix Scenarios for the Restart ProcessBoot file Needs to be Upgraded RestartingInitializing LoadingDhcp 0 secs * to program Tftp pingAppfilename n KB received Saving to flash n%, x secsClearing UpdatingAppendix Tftp ping Loading
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