Avaya 7940, 7960 Configuring for the Extended Feature Set, Configure Avaya Communication Manager

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5. Configuring for the Extended Feature Set

In addition to the steps outlined in Section 4, the following additional administration steps are required to support the extended feature set on the Cisco 7940/7960 SIP telephones:

1.On Communication Manager, define stations corresponding to those specified on the Avaya Converged Communications Server, off-PBX station mappings to route call requests involving those stations to the Avaya Converged Communications Server, and off-PBX Feature Name Extensions (FNEs) for invoking the extended features.

2.Define the appropriate address map in the Avaya Converged Communications Server so that FNEs and other Outboard Proxy SIP station extensions dialed at the phone will be routed to Communication Manager.

3.Add parameters to the default phone configuration file to support voice message access and Communication Manager off-PBX station mapping.

4.Administer speed dial buttons on the phone for frequently used FNEs.

The following sections describe the administration details for these steps.

5.1. Configure Avaya Communication Manager

This section highlights the important commands for defining SIP telephones as Outboard Proxy SIP stations on Communication Manager. For complete documentation, see Reference [4]. Use the System Access Terminal (SAT) interface to perform these steps. Log in with the appropriate permissions.

5.1.1. Verify Outboard Proxy SIP Capacity

Use the display system-parameters customer-options command to verify that Maximum Off- PBX Telephones – OPS has been set to a value that will accommodate the number of phones to be used. Avaya Services has provisioned this during installation according to the system configuration purchased.

Display system-parameters customer-options

 

 

Page 1 of 10

 

OPTIONAL FEATURES

 

 

 

G3 Version: V12

RFA System ID (SID): 1

Location: 1

RFA Module ID (MID): 1

Platform: 7

 

 

 

 

 

Maximum

Ports:

100

USED

 

50

 

Maximum XMOBILE Stations:

0

0

 

Maximum Off-PBX Telephones -

EC500:

5

0

 

Maximum Off-PBX Telephones -

OPS:

20

0

 

Maximum Off-PBX Telephones -

SCCAN:

10

0

 

 

 

 

 

FAS; Reviewed:

Solution & Interoperability Test Lab Application Notes

15 of 35

WCH 10/22/2004

©2004 Avaya Inc. All Rights Reserved.

Cisco7960SIP.doc

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Contents Abstract Configuration IntroductionBackground Tftp Equipment Software Supported Calling FeaturesEquipment and Software Validated SIPPING-19Outboard Proxy SIP Telephony Features Beyond SIPPING-19 Telephony Feature SupportConfiguring for the Basic Feature Set Message Waiting Indicator MWISteps Description Steps Description Steps Description Steps Description Configure the Cisco 7940/7960 SIP Telephone Avaya Converged Cisco 7940/7960 Communications Server Proxy AdministrationSteps Description Page Page Configuring for the Extended Feature Set Configure Avaya Communication ManagerVerify Outboard Proxy SIP Capacity Define Outboard Proxy SIP Feature Access Codes FACs Feature Access Code FACDial Plan Analysis Isdn Class Service Define Feature Name Extensions FNEsSpecify Class of Service COS Extensions to Call Which Activate Features by NameStation Options Add stationsStation BCCButton Assignments Feature Options StationSite Data Station Abbreviated DialingStations with OFF-PBX Telephone Integration Station Buttons Required for off-PBX FeaturesAdding an Address Map Configure the Avaya Converged Communications ServerSteps Description Select Add Map in New Group Steps Description Configure the Cisco 7940/7960 SIP Telephone Define Outboard Proxy SIP Speed Dial Buttons Add Parameters to Configuration FilesSteps Description Steps Description Steps Description Steps Description Steps Description Verification Steps Additional References ConclusionAvaya Inc. All Rights Reserved

7940, 7960 specifications

The Avaya 7960 and Avaya 7940 are popular VoIP (Voice over Internet Protocol) phones known for their robust features and reliable performance in enterprise environments. Both models are designed to facilitate seamless communication within businesses, making them a staple in many corporate phone systems.

The Avaya 7960 is a high-end model that comes equipped with a large, backlit LCD display. This display enhances usability by providing clear visibility under various lighting conditions. It features a 6-line display that allows users to see multiple calls and information at once. The 7960 also has programmable buttons, making it easy for users to access frequently dialed numbers and specific functions quickly.

The Avaya 7940, while slightly more basic than the 7960, is still a strong performer with many similar features. It boasts a 2-line display, which is sufficient for users who mainly handle straightforward tasks. The 7940 is a cost-effective option for teams that require essential communication features without the advanced capabilities of the 7960.

Both models support Power over Ethernet (PoE), allowing them to receive power and data through a single network cable. This technology simplifies installation and reduces clutter caused by excess cords. Moreover, both phones are designed to handle multiple lines, supporting features such as call hold, call transfer, and conference calling, which are essential for enhancing workplace productivity.

The Avaya 7960 and 7940 utilize the SIP (Session Initiation Protocol) standard, which ensures compatibility with a variety of VoIP systems and provides flexibility in deployment. They also incorporate high-quality audio technology, delivering clear voice quality during calls, which is critical for effective communication.

Security features in both models, including integrated encryption protocols, protect sensitive data from unauthorized access, making them a safe choice for organizations concerned about confidentiality. Additionally, their user-friendly interfaces and straightforward navigation menus make them accessible for employees of all technical levels.

In conclusion, the Avaya 7960 and 7940 phones are valuable assets for any business looking to enhance its communication infrastructure. With their range of features, support for modern technologies, and emphasis on usability, these phones serve as reliable tools for fostering efficient workplace interactions. Their combination of quality, functionality, and security makes them a preferred choice for many companies worldwide.