Avaya 7960, 7940 manual Introduction, Background, Configuration

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1. Introduction

1.1. Background

With the introduction of the SIP protocol standard that supports telephony as well as a wide range of other communication modes, there is a much broader range of SIP telephones available to customers. This allows customers to replace their existing telephony infrastructure with Avaya servers and re-use their existing telephones.

In addition, Avaya Communication Manager running on Avaya Media Servers and Gateways has the capability to extend advanced telephony features to Outboard Proxy SIP stations. This feature set can be extended to non-Avaya SIP phones, providing enhanced calling features in advance of SIP protocol definitions and telephone implementations. See Section 3.1.

These Application Notes describe the configuration steps for using the Cisco 7940/7960 SIP telephones with the Avaya Converged Communications Server, S8300 Media Server, and G700 Media Gateway. Only those configuration steps pertinent to interoperability of Cisco and Avaya equipment are covered. General administration information can be found in the product documentation as well as the specific references listed in Section 8. The configuration described should be applicable to other Linux-based Avaya Media Servers and Media Gateways running Avaya Communication Manager.

1.2. Configuration

The configuration used as an example in these Application Notes is shown in Figure 1. Several Cisco 7940/7960 SIP telephones are configured in a single subnet with the Avaya Converged Communications Server and S8300 Media Server with G700 Media Gateway. A PC provides web browser and TFTP server support. The telephones are registered to the Converged Communications Server and are also administered as Outboard Proxy SIP Stations in the S8300, so that in addition to the SIP telephony features supported by the phones, Outboard Proxy SIP features are available from Communication Manager. The media server also contains the Avaya IA770 INTUITY™ AUDIX® Messaging Application for voice messaging support. These Application Notes do not address configuration of the Avaya 4602 SIP telephones, which were successfully tested using the standard product configuration steps.

The main difference between the Cisco 7940 and 7960 SIP telephones is the number of line appearances supported by each phone (two and six, respectively). The configuration steps described in these Application Notes apply to both models. Table 1 profiles the network management capabilities of the phones.

FAS; Reviewed:

Solution & Interoperability Test Lab Application Notes

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WCH 10/22/2004

©2004 Avaya Inc. All Rights Reserved.

Cisco7960SIP.doc

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Contents Abstract Background ConfigurationIntroduction Tftp SIPPING-19 Supported Calling FeaturesEquipment and Software Validated Equipment SoftwareTelephony Feature Support Outboard Proxy SIP Telephony Features Beyond SIPPING-19Steps Description Configuring for the Basic Feature SetMessage Waiting Indicator MWI Steps Description Steps Description Steps Description Configure the Cisco 7940/7960 SIP Telephone Proxy Administration Avaya Converged Cisco 7940/7960 Communications ServerSteps Description Page Page Verify Outboard Proxy SIP Capacity Configuring for the Extended Feature SetConfigure Avaya Communication Manager Dial Plan Analysis Define Outboard Proxy SIP Feature Access Codes FACsFeature Access Code FAC Isdn Extensions to Call Which Activate Features by Name Define Feature Name Extensions FNEsSpecify Class of Service COS Class ServiceBCC Add stationsStation Station OptionsAbbreviated Dialing Feature Options StationSite Data Station Button AssignmentsStation Buttons Required for off-PBX Features Stations with OFF-PBX Telephone IntegrationConfigure the Avaya Converged Communications Server Adding an Address MapSteps Description Select Add Map in New Group Steps Description Configure the Cisco 7940/7960 SIP Telephone Add Parameters to Configuration Files Define Outboard Proxy SIP Speed Dial ButtonsSteps Description Steps Description Steps Description Steps Description Steps Description Verification Steps Conclusion Additional ReferencesAvaya Inc. All Rights Reserved

7940, 7960 specifications

The Avaya 7960 and Avaya 7940 are popular VoIP (Voice over Internet Protocol) phones known for their robust features and reliable performance in enterprise environments. Both models are designed to facilitate seamless communication within businesses, making them a staple in many corporate phone systems.

The Avaya 7960 is a high-end model that comes equipped with a large, backlit LCD display. This display enhances usability by providing clear visibility under various lighting conditions. It features a 6-line display that allows users to see multiple calls and information at once. The 7960 also has programmable buttons, making it easy for users to access frequently dialed numbers and specific functions quickly.

The Avaya 7940, while slightly more basic than the 7960, is still a strong performer with many similar features. It boasts a 2-line display, which is sufficient for users who mainly handle straightforward tasks. The 7940 is a cost-effective option for teams that require essential communication features without the advanced capabilities of the 7960.

Both models support Power over Ethernet (PoE), allowing them to receive power and data through a single network cable. This technology simplifies installation and reduces clutter caused by excess cords. Moreover, both phones are designed to handle multiple lines, supporting features such as call hold, call transfer, and conference calling, which are essential for enhancing workplace productivity.

The Avaya 7960 and 7940 utilize the SIP (Session Initiation Protocol) standard, which ensures compatibility with a variety of VoIP systems and provides flexibility in deployment. They also incorporate high-quality audio technology, delivering clear voice quality during calls, which is critical for effective communication.

Security features in both models, including integrated encryption protocols, protect sensitive data from unauthorized access, making them a safe choice for organizations concerned about confidentiality. Additionally, their user-friendly interfaces and straightforward navigation menus make them accessible for employees of all technical levels.

In conclusion, the Avaya 7960 and 7940 phones are valuable assets for any business looking to enhance its communication infrastructure. With their range of features, support for modern technologies, and emphasis on usability, these phones serve as reliable tools for fostering efficient workplace interactions. Their combination of quality, functionality, and security makes them a preferred choice for many companies worldwide.
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