Avaya 7960, 7940 manual Configure the Avaya Converged Communications Server, Adding an Address Map

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5.2. Configure the Avaya Converged Communications Server

5.2.1. Adding an Address Map

Address maps are used in the Converged Communications Server to specify how incoming SIP calls are to be routed, based on the dialed number. They are grouped by the SIP contact to which they will be routed. For host maps, specified in the Hosts link, the SIP contact must be specified completely. To configure support for the Outboard Proxy SIP features supported by Communication Manager on an Avaya Media Server, Media Server maps are defined using the Media Servers link. In this case, the contact information is automatically generated and dialed numbers matching the map specification cause the call to be routed to the associated Media Server. In this configuration, any number the user may dial, including the FNEs defined in Section 5.1, must be covered by the map specification, so that these calls (i.e. SIP INVITE messages) will be routed to the S8300/G700, where Communication Manager will route the call based on its dial plan. This means that the map specification(s) must agree with the dial plan administered in Communication Manager.

Note: To route toll calls back through the Converged Communications Server and on to a SIP service provider, configure Communication Manager such that the number sent to Converged Communications Server on the SIP trunk is not identical to that dialed by the user. Otherwise the Converged Communications Server will route the call back to Communication Manager and a loop will result. For example, to dial outbound numbers, the user may have to dial “9” followed by the area code and number. A media server map in the Converged Communications Server would match on the initial 9 and route the call to Communication Manager. Communication Manager would in turn route the call back to the Converged Communications Server using a modified form of the number that would match a Converged Communications Server address map for outbound routing to the service provider.

The following steps describe how to administer the Media Server Map. See Reference [1] for more information on the syntax used to specify address maps.

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Solution & Interoperability Test Lab Application Notes

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©2004 Avaya Inc. All Rights Reserved.

Cisco7960SIP.doc

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Contents Abstract Introduction ConfigurationBackground Tftp SIPPING-19 Supported Calling FeaturesEquipment and Software Validated Equipment SoftwareTelephony Feature Support Outboard Proxy SIP Telephony Features Beyond SIPPING-19Message Waiting Indicator MWI Configuring for the Basic Feature SetSteps Description Steps Description Steps Description Steps Description Configure the Cisco 7940/7960 SIP Telephone Proxy Administration Avaya Converged Cisco 7940/7960 Communications ServerSteps Description Page Page Configure Avaya Communication Manager Configuring for the Extended Feature SetVerify Outboard Proxy SIP Capacity Feature Access Code FAC Define Outboard Proxy SIP Feature Access Codes FACsDial Plan Analysis Isdn Extensions to Call Which Activate Features by Name Define Feature Name Extensions FNEsSpecify Class of Service COS Class ServiceBCC Add stationsStation Station OptionsAbbreviated Dialing Feature Options StationSite Data Station Button AssignmentsStation Buttons Required for off-PBX Features Stations with OFF-PBX Telephone IntegrationConfigure the Avaya Converged Communications Server Adding an Address MapSteps Description Select Add Map in New Group Steps Description Configure the Cisco 7940/7960 SIP Telephone Add Parameters to Configuration Files Define Outboard Proxy SIP Speed Dial ButtonsSteps Description Steps Description Steps Description Steps Description Steps Description Verification Steps Conclusion Additional ReferencesAvaya Inc. All Rights Reserved

7940, 7960 specifications

The Avaya 7960 and Avaya 7940 are popular VoIP (Voice over Internet Protocol) phones known for their robust features and reliable performance in enterprise environments. Both models are designed to facilitate seamless communication within businesses, making them a staple in many corporate phone systems.

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