Avaya 7940 Telephony Feature Support, Outboard Proxy SIP Telephony Features Beyond SIPPING-19

Page 5

 

 

 

 

Telephone +

Telephone + CCS +

 

 

 

 

 

No.

FEATURE

 

CCS

Communication

 

 

COMMENTS

 

Manager/OPS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Call Hold

 

 

YES

YES

 

 

 

 

 

2

Consultation Hold

 

 

YES

YES

 

 

 

 

 

3

Music On Hold

 

 

NO

NO

 

Available in OPS (future release)

4

Unattended Transfer

 

 

YES

YES

 

 

 

 

 

5

Attended Transfer

 

 

YES

YES

 

 

 

 

 

6

Transfer - IM

 

 

NO

NO

 

 

 

 

 

7

Call Forward Unconditional

 

YES

YES

 

 

 

 

 

8

Call Forward Busy

 

 

NO

YES

 

OPS

 

9

Call Forward No Answer

 

NO

YES

 

OPS

 

10

3-way conference - 3rd party added by user

 

YES

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11

3-way conference - 3rd party calls and is

 

NO

NO

 

 

 

 

 

joined by user

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12

Single Line Extension (forking)

 

NO

YES

 

OPS + bridged appearance

 

13

Find-me

 

 

NO

YES

 

OPS + bridged appearance

 

14

Incoming Call Screening

 

NO

NO

 

 

 

 

 

15

Outgoing Call Screening

 

NO

YES

 

OPS + Class of Restriction

 

16

Call Park

 

 

NO

YES

 

OPS call park/answer back

17

Call Pick-up

 

 

NO

YES

 

OPS call pick-up & directed call pick-up

 

 

 

 

 

 

 

 

 

 

 

 

18

Automatic Redial

 

 

NO

NO

 

Available in OPS (future release)

19

Click to Dial

 

 

NO

NO

 

 

 

 

 

 

 

 

Table 3: SIPPING

-19 Telephony Feature Support

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephone +

 

Telephone + CCS +

 

 

 

 

 

 

 

 

 

CCS

 

Communication

 

 

 

 

No.

FEATURE

 

 

Manager/OPS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Active Appearance Select

 

NO

 

YES

 

 

 

 

2

Conference on Answer

 

 

NO

 

YES

 

 

 

 

3

Calling Number Block

 

 

NO

 

YES

 

 

 

 

4

Calling Number Unblock

 

NO

 

YES

 

 

 

 

5

Drop Last Added Party

 

 

NO

 

YES

 

 

 

 

6

Held Appearance Select

 

NO

 

YES

 

 

 

 

7

Idle Appearance Select

 

 

NO

 

YES

 

 

 

 

8

Last Number Dialed

 

 

NO

 

YES

 

 

 

 

9

Malicious Call Trace

 

 

NO

 

YES

 

 

 

 

10

Malicious Call Trace Cancel

 

NO

 

YES

 

 

 

 

11

Priority Call

 

 

NO

 

YES

 

 

 

 

12

Send All Calls

 

 

NO

 

YES

 

 

 

 

13

Send All Calls Cancel

 

 

NO

 

YES

 

 

 

 

14

Transfer On Hang-Up

 

 

NO

 

YES

 

 

 

 

15

Transfer to Voice Mail

 

 

NO

 

YES

 

 

 

Table 4: Outboard Proxy SIP Telephony Features Beyond SIPPING-19

 

 

FAS; Reviewed:

Solution & Interoperability Test Lab Application Notes

5 of 35

 

WCH 10/22/2004

©2004 Avaya Inc. All Rights Reserved.

 

Cisco7960SIP.doc

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Contents Abstract Background ConfigurationIntroduction Tftp Equipment and Software Validated Supported Calling FeaturesSIPPING-19 Equipment SoftwareOutboard Proxy SIP Telephony Features Beyond SIPPING-19 Telephony Feature SupportSteps Description Configuring for the Basic Feature SetMessage Waiting Indicator MWI Steps Description Steps Description Steps Description Configure the Cisco 7940/7960 SIP Telephone Avaya Converged Cisco 7940/7960 Communications Server Proxy AdministrationSteps Description Page Page Verify Outboard Proxy SIP Capacity Configuring for the Extended Feature SetConfigure Avaya Communication Manager Dial Plan Analysis Define Outboard Proxy SIP Feature Access Codes FACsFeature Access Code FAC Isdn Specify Class of Service COS Define Feature Name Extensions FNEsExtensions to Call Which Activate Features by Name Class ServiceStation Add stationsBCC Station OptionsSite Data Station Feature Options StationAbbreviated Dialing Button AssignmentsStations with OFF-PBX Telephone Integration Station Buttons Required for off-PBX FeaturesAdding an Address Map Configure the Avaya Converged Communications ServerSteps Description Select Add Map in New Group Steps Description Configure the Cisco 7940/7960 SIP Telephone Define Outboard Proxy SIP Speed Dial Buttons Add Parameters to Configuration FilesSteps Description Steps Description Steps Description Steps Description Steps Description Verification Steps Additional References ConclusionAvaya Inc. All Rights Reserved

7940, 7960 specifications

The Avaya 7960 and Avaya 7940 are popular VoIP (Voice over Internet Protocol) phones known for their robust features and reliable performance in enterprise environments. Both models are designed to facilitate seamless communication within businesses, making them a staple in many corporate phone systems.

The Avaya 7960 is a high-end model that comes equipped with a large, backlit LCD display. This display enhances usability by providing clear visibility under various lighting conditions. It features a 6-line display that allows users to see multiple calls and information at once. The 7960 also has programmable buttons, making it easy for users to access frequently dialed numbers and specific functions quickly.

The Avaya 7940, while slightly more basic than the 7960, is still a strong performer with many similar features. It boasts a 2-line display, which is sufficient for users who mainly handle straightforward tasks. The 7940 is a cost-effective option for teams that require essential communication features without the advanced capabilities of the 7960.

Both models support Power over Ethernet (PoE), allowing them to receive power and data through a single network cable. This technology simplifies installation and reduces clutter caused by excess cords. Moreover, both phones are designed to handle multiple lines, supporting features such as call hold, call transfer, and conference calling, which are essential for enhancing workplace productivity.

The Avaya 7960 and 7940 utilize the SIP (Session Initiation Protocol) standard, which ensures compatibility with a variety of VoIP systems and provides flexibility in deployment. They also incorporate high-quality audio technology, delivering clear voice quality during calls, which is critical for effective communication.

Security features in both models, including integrated encryption protocols, protect sensitive data from unauthorized access, making them a safe choice for organizations concerned about confidentiality. Additionally, their user-friendly interfaces and straightforward navigation menus make them accessible for employees of all technical levels.

In conclusion, the Avaya 7960 and 7940 phones are valuable assets for any business looking to enhance its communication infrastructure. With their range of features, support for modern technologies, and emphasis on usability, these phones serve as reliable tools for fostering efficient workplace interactions. Their combination of quality, functionality, and security makes them a preferred choice for many companies worldwide.