Avaya 5402 manual Call Handling Buttons

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5402user

1.Display, Call Appearance and Feature Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call information.

2.Message lamp: Lit when the user has voicemail messages. Can also be set to flash when the phone is ringing.

3. Messages: Access the user's mailbox.

4.Call Handling Buttons:

•Hold: Place call on hold.

•Transfer: Transfer call.

•Conference: Conference held calls.

•Drop: Drop call.

•Redial: Redial last number dialed.

5.Dial pad: Standard 12-button pad for dialing telephone numbers.

6. Volume Controls: Adjusts the speaker, handset, headset, or ringer volume depending on which is currently in use.

7.Handset Socket: The socket for the handset cable can be found on the side of the telephone. The handset can be replaced by a headset.

8. Mute: Turns the microphone on/off in the headset/handset only. When in use, the associated light is on and the caller cannot hear you.

9. Feature: The System Administrator can configure a number of special features which are then accessed by pressing this key followed by any of the keys 0 to 9, * or #.

10. Speaker: Puts the call on the phone's speaker rather than the handset. The lamp next to the button is lit when this option is in use. The speaker only provides a speech monitor function, you can hear a call through the phone's speaker but you must lift the handset to speak.

5402/2402 Phone User Guide

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IP Office

Issue 2d (10th October 2005)

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Contents IP Office Table of Contents Telephone OverviewCall Handling Buttons Call Appearance Keys Incoming CallConnected On HoldSystem Features Basic Call Handling Features Answer a CallMake a Call Clearing a CallHeadset Working RedialSpeaker To switch off your handset/headset microphone ConferenceMute To add another party to a callTo put an existing call on hold HoldTo return to the held call To transfer a new call to a held call using Conference TransferMessage To transfer the current call to another extensionSystem Features System Features IntroductionAnswering Calls Call ForwardingDefault Feature Codes Do Not Disturb Diverting CallsMaking Calls Voicemail Page Index LED5402user Page AL7 1LZ
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5402 specifications

The Avaya 5402 is a robust desktop phone designed for business environments that require reliable communication solutions. Part of Avaya’s flagship 9600 Series, the 5402 model caters specifically to users who need a simple yet effective tool for handling their communication needs while integrating seamlessly with modern telephony technologies.

One of the main features of the Avaya 5402 phone is its high-quality speakerphone. This function enables crystal-clear audio quality during conference calls, enhancing collaboration among team members, whether they are in the office or working remotely. The device also includes a full-duplex audio feature, allowing multiple users to speak and be heard simultaneously, thus improving the overall communication experience.

Another notable characteristic of the Avaya 5402 is its intuitive user interface. The phone features a backlit display which demonstrates both the functionality of the device and makes it easy to use in various lighting conditions. The navigation keys below the display allow for effortless access to various functions such as directory, call logs, and settings. Additionally, with programmable buttons, users can customize their workflow, making it more efficient by assigning frequently used functions such as speed dial or call transfer options at their fingertips.

The Avaya 5402 phone employs Voice over IP (VoIP) technology, which not only offers cost-effective calling solutions but also supports advanced call management features. This technology ensures that voice signals are transmitted over the internet rather than traditional telephone lines, enabling greater scalability and flexibility. It is particularly advantageous for businesses looking to streamline their communication systems and reduce operational costs.

Furthermore, the device supports Power over Ethernet (PoE), which simplifies the installation process by allowing it to receive power and data over a single network cable. This capability reduces wire clutter and provides the added benefit of uninterrupted power during outages when connected to a reliable PoE switch.

In summary, the Avaya 5402 combines reliable hardware with advanced technology to meet the demands of contemporary businesses. Its user-friendly interface, VoIP capabilities, and customizable features make it an essential tool for enhancing productivity and maintaining effective communication in today’s fast-paced business landscape. For organizations seeking a dependable and efficient phone solution, the Avaya 5402 stands out as a valuable investment.
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