Cisco Systems 7912G, 7905G Understanding the Cisco IP Phone 7902G, Cisco IP Phone 7902G Features

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Chapter 1 An Overview of the Cisco IP Phone

Understanding the Cisco IP Phone 7902G

Understanding the Cisco IP Phone 7902G

The Cisco IP Phone 7902G is a basic telephone that provides voice communication over an IP (Internet Protocol) network. This phone allows you to place and receive telephone calls and it supports features that you have come to expect from a basic telephone—such as call hold, call waiting, call forward, call transfer, redial, and conference calling.

The main components of the Cisco IP Phone 7902G are shown in Figure 1-1.

Figure 1-1 Cisco IP Phone 7902G Features

 

 

Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

 

 

1-2

 

OL-6313-01

 

 

 

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Contents Cisco IP Phone Administration Guide for Cisco CallManager Page N T E N T S IiiConfiguring Vlan Configuring Network Settings on the Cisco IP Phone Configuring Users, Features, and Services Monitoring Cisco IP Phones Remotely 6 ViiProfile File Conventions A-4 ViiiTechnical Specifications B-1 OL-6313-01 Overview AudienceChapter Description ObjectivesOrganization XiiRelated Documentation Cisco CallManager AdministrationCisco IP Phones Services and Features Ordering Documentation Obtaining DocumentationWorld Wide Web Documentation CD-ROM Documentation FeedbackObtaining Technical Assistance Cisco Connection OnlineXvi Technical Assistance CenterLanguage Mail Address Obtaining Additional Publications and Information Boldface font Document ConventionsConvention Description XviiiWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä TurvallisuusohjeitaWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaTA Vare PÅ Disse Instruksjonene Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar XxiiXxiii Xxiv An Overview of the Cisco IP Phone Cisco IP Phone 7902G Features Understanding the Cisco IP Phone 7902GOL-6313-01 Understanding the Cisco IP Phone Models 7905G/7912G Cisco IP Phone Models 7905G/7912 Features OL-6313-01 What Networking Protocols Are Used? Networking Protocol Purpose Usage NotesModifying Dhcp Settings, Configuring IP Settings, Related TopicsFeature Overview Configuring Telephony Features Providing Users with Feature Information Related TopicTablebuild.pl/callmgr-33 Providing Information to Users Via a Web Site,Required Task Purpose For More Information Using ConfiguringTelephony Features Administration sectionSee the Configuring IP See the Providing Power toSee , Installing Settings section onSection on page 5-7 See the Setting UpServices section on See the Adding Users toOL-6313-01 Preparing to Install the Cisco IP Phone on Your Network Preparing to Install the Cisco IP Phone on Your Network Preparing to Install the Cisco IP Phone on Your Network Obtaining Power from the Switch Understanding the Phone Startup ProcessObtaining an IP Address Configuring VlanLoading the Stored Phone Image Accessing Tftp Server Requesting Configuration FilesContacting Cisco CallManager Connecting to the Network Using the Network PortConnecting the Cisco IP Phone to the Network, Providing Power to the Cisco IP PhoneUsing the Access Port Power Source Design Connecting a Handset to a Cisco IP Phone Redundancy FeatureUsing Auto-Registration Adding Phones to the Cisco CallManager DatabaseProcedure From the menu bar, choose System Cisco CallManagerAdding Phones Manually Using Dhcp Adding Phones ManuallyAssigning Static IP Addresses Related Topics Using the Bulk Administration Tool OL-6313-01 Installing the Cisco IP Phone Before You BeginCisco CallManager Configuration Network RequirementsSafety Connecting the Cisco IP Phone to the Network Connect the handset to its portSee the Providing Power to the Cisco IP Phone section on Cisco IP Phone Models 7902G/7905G Cable Connections Cisco IP Phone Model 7912G Cable Connections Mounting the Phone to the Wall Before You BeginVerifying the Phone Startup Process Cisco IP Phone 7902GConfiguring Startup Network Settings Configuring Network Settings on the Cisco IP Phone Configuring MethodsConfiguring Methods Procedure Verifying Network Settings Http//IPaddressNetwork Setting Description Usage Notes See the Assigning a Tftp See the Assigning a DefaultSee the Configuring Vlan Sever section onSection on See the Configuring CDPSee the Disabling Vlan See the Releasing a Dhcp Modifying Dhcp Settings Enabling Dhcp Scroll to Dhcp Enabled Disabling DhcpProcedure Using the IVR System Cisco IP Phone 7902G Releasing a Dhcp AddressEnabling DHCP, Disabling DHCP, Configuring IP Settings, Scroll to Dhcp Address ReleasedConfiguring IP Settings Assigning an IP AddressHttp//IPaddress Assigning a Default Router Scroll to Default Router Assigning a Subnet Mask Assigning a Domain Name Procedure Assigning DNS Servers Scroll to Alternate DomainProcedure Scroll to Alternate DNS Modifying Vlan SettingsConfiguring Vlan Settings, Disabling VLAN, Scroll to DNS ServerConfiguring Vlan Settings Table A-1 on page A-12Scroll to Admin. Vlan Id Disabling VlanScroll to Vlan Enabled Press the No softkey to disable VlanAssigning a Tftp Sever, Enabling an Alternate Tftp Server, Configuring Tftp OptionsAssigning a Tftp Sever Scroll to Tftp Server Enabling an Alternate Tftp Server Scroll to Alternate TftpAssigning a Backup Tftp Server Configuring CDP Press the No softkey to disable CDP Configuring CDP Configuring Users, Features, Services OL-6313-01 Choose Device Phone Feature Description Configuration TipsCall Pickup to configure Refer to Cisco CallManager Features Application, choose Service Media ResourceYou can configure Forward All, Forward Busy Service Conference Bridge to configure Click the Add/Update Speed Dials link atConfiguring the Corporate Directory Adding Users to Cisco CallManagerSetting Up Services How Users Get Copies of Cisco IP Phone Manuals Providing Information to Users Via a Web SiteHow Users Obtain Support for the Cisco IP Phone How Users Subscribe to Services and Configure Phone Features How Users Configure Phone Features How Users Access Voice MessagesOL-6313-01 Troubleshooting the Cisco IP Phone Obtaining Status, Model, and Version Information Viewing Status MessagesDisplaying Network Statistics Click Network Statistics hyperlinkSelect Network Statistics Verifying Model and Serial Number Select Model InformationVerifying Firmware Version Monitoring Cisco IP Phones Remotely Resetting the Cisco IP Phone Erasing the Local ConfigurationScroll to Erase Configuration Updating the Firmware Version Problem Explanation Checking the Light Indicators on a Cisco IP Phone 7902GClick Reset Devices An IP Address section on Resolving Startup ProblemsSymptom Cisco IP Phone Does Not Start Up Procedure Registering the Phone with Cisco CallManager Checking Network ConnectivityVerifying Tftp Server Settings Verifying IP Addressing and RoutingCisco CallManager and Tftp Services Are Not Running Verifying DNS SettingsVerifying Cisco CallManager Settings Creating a New Configuration File Choose Tools Control CenterSymptom Cisco IP Phone Resetting Verifying Physical Connection Verifying Dhcp SettingsChecking Static IP Address Settings Identifying Intermittent Network OutagesEliminating DNS or Other Connectivity Errors Verifying Voice Vlan ConfigurationVerifying that the Phones Have Not Been Intentionally Reset Resolving Known Issues Summary ExplanationOL-6313-01 Where to Go for More Information General AccessOL-6313-01 Additional Configuration Methods Parameters, and Procedures Tftp Configuring, page A-2 Web Page Configuring, page A-6Tftp Configuring About Profile Files Creating or Updating a Profile File Profile File ConventionsEditing a Profile File and Converting it to Binary Format Web Page Configuring Http//Cisco IP Phone IP addressRelated Topics Tone Parameters, page A-16 Audio Parameters, page A-19 Network ConfigurationDevice Information OL-6313-01 Network Statistics Network Parameters Configuration ParametersDevice Logs Parameter Description Usage Cisco IP Phone uses the default DNS port Parameter Description Usage Parameter Description Usage See the Collecting Information for Troubleshooting section on page A-30Tone Parameters Table A-2 Tone Parameters Parameter Description Usage Audio Parameters Profile File Parameters UdptosFor the Cisco IP Phone section on page A-21 Configuring section on page A-6See the Specifying Firmware Upgrade Instructions See the Changing the Logo on the Cisco IP PhoneIVR System Menu Codes Menu Code DescriptionReviews the MAC address Examples Entering Data in the IVR SystemDial Pad# Alphanumeric Characters Special Characters Navigating the IVR System Changing the Logo on the Cisco IP Phone LCD Screen Open a command window and type the following command Configuring section on page A-2 Collecting Information for Troubleshooting Prserv listen-port OL-6313-01 Technical Specifications Specification Value or RangeNetwork Port Pinouts Cable SpecificationsNetwork Port Connector Access Port Connector Pin Number FunctionAppendix B Technical Specifications Network Port Pinouts D E IN-1IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 Srst A-9 IN-8Tftp IN-9Vlan IN-10
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7902G, 7912G, 7905G specifications

Cisco Systems is a leading provider of networking and telecommunications equipment, and among its extensive range of products, the Cisco 7900 Series of IP phones has made a notable impact in enterprise communication. Key models in this series include the Cisco 7905G, 7912G, and 7902G, each designed to enhance productivity through advanced features, intuitive interfaces, and robust technology.

The Cisco 7905G is designed for basic telephony needs and is ideal for administrative environments or areas with high call volumes. It features a large single-line LCD display, providing users with clear visibility of call information. The phone supports Power over Ethernet (PoE), making installation easier and reducing clutter by eliminating the need for an additional power supply. Its hands-free and headset support enhances user convenience, allowing for easy multitasking during calls.

Moving on to the Cisco 7912G, this model is designed for more demanding communication requirements. It features a larger, backlit display, providing improved visibility in various lighting conditions. The Cisco 7912G supports up to 12 programmable line or feature keys, giving users the flexibility to tailor the phone to their specific needs. Additionally, it incorporates advanced audio technologies, such as wideband audio for enhanced voice clarity and a built-in speakerphone, allowing users to communicate effectively in busy environments.

The Cisco 7902G, while offering basic features, is a reliable choice for users who need straightforward, cost-effective telephony solutions. It features an intuitive design with three dedicated buttons for line status, a built-in speakerphone, and support for wideband audio. The phone is geared for users who require essential telephony features without the complexity of additional functionalities, making it suitable for front-desk and general office use.

Overall, these models within the Cisco 7900 series exemplify the company's commitment to providing high-quality enterprise communication tools. With a focus on advanced audio technologies, user-friendly interfaces, and adaptability to various business environments, the Cisco 7905G, 7912G, and 7902G cater to the diverse needs of modern organizations. As companies continue to pursue seamless communication, these IP phones remain a valuable asset in their telephony infrastructure, enhancing collaboration and productivity among teams everywhere.
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