Cisco Systems 7902G, 7905G, 7912G manual Network Requirements, Cisco CallManager Configuration

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Chapter 3 Installing the Cisco IP Phone

Before You Begin

Network Requirements

For the Cisco IP Phone to successfully operate as a Cisco IP Phone endpoint in your network, your network must meet the following requirements:

Working VoIP Network

Voice over IP (VoIP) configured on your Cisco routers and gateways

Cisco CallManager Release 3.3 or higher installed in your network and configured to handle call processing

IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask

Cisco CallManager Configuration

The Cisco IP Phone requires Cisco CallManager to handle call processing. Refer to the Cisco CallManager Administration Guide or context-sensitive help in the Cisco CallManager application to ensure that Cisco CallManager is set up properly to manage the phone and to properly route and process calls.

If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco CallManager before connecting any Cisco IP Phone to the network. See the “Using Auto-Registration” section on page 2-12for details.

You must use Cisco CallManager to configure and assign telephony features to the Cisco IP Phones. See the “Configuring Telephony Features Using

Cisco CallManager Administration” section on page 5-2 for details.

In Cisco CallManager, you can add users to the database and associate them with specific phones. By doing this, users gain access to web pages that allow them to configure phone options such as call forwarding and speed dialing. See the “Adding Users to Cisco CallManager” section on page 5-7for details.

Note If the Cisco IP Phone model that you want to configure does not appear in the Phone Type drop-down list in Cisco CallManager, go to the following URL and install the latest support patch for your version of Cisco CallManager: http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-33

 

 

Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

 

 

3-2

 

OL-6313-01

 

 

 

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Contents Cisco IP Phone Administration Guide for Cisco CallManager Page N T E N T S IiiConfiguring Vlan Configuring Network Settings on the Cisco IP Phone Configuring Users, Features, and Services Monitoring Cisco IP Phones Remotely 6 ViiProfile File Conventions A-4 ViiiTechnical Specifications B-1 OL-6313-01 Overview AudienceObjectives OrganizationChapter Description XiiCisco CallManager Administration Cisco IP Phones Services and FeaturesRelated Documentation Obtaining Documentation World Wide Web Documentation CD-ROMOrdering Documentation Documentation FeedbackObtaining Technical Assistance Cisco Connection OnlineTechnical Assistance Center Language Mail AddressXvi Obtaining Additional Publications and Information Document Conventions Convention DescriptionBoldface font XviiiWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä TurvallisuusohjeitaWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaTA Vare PÅ Disse Instruksjonene Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar XxiiXxiii Xxiv An Overview of the Cisco IP Phone Cisco IP Phone 7902G Features Understanding the Cisco IP Phone 7902GOL-6313-01 Understanding the Cisco IP Phone Models 7905G/7912G Cisco IP Phone Models 7905G/7912 Features OL-6313-01 What Networking Protocols Are Used? Networking Protocol Purpose Usage NotesModifying Dhcp Settings, Configuring IP Settings, Related TopicsFeature Overview Configuring Telephony Features Providing Users with Feature Information Related TopicProviding Information to Users Via a Web Site, Required Task Purpose For More InformationTablebuild.pl/callmgr-33 Configuring Telephony FeaturesUsing Administration sectionSee the Providing Power to See , InstallingSee the Configuring IP Settings section onSee the Setting Up Services section onSection on page 5-7 See the Adding Users toOL-6313-01 Preparing to Install the Cisco IP Phone on Your Network Preparing to Install the Cisco IP Phone on Your Network Preparing to Install the Cisco IP Phone on Your Network Obtaining Power from the Switch Understanding the Phone Startup ProcessConfiguring Vlan Loading the Stored Phone ImageObtaining an IP Address Accessing Tftp Server Requesting Configuration FilesContacting Cisco CallManager Connecting to the Network Using the Network PortProviding Power to the Cisco IP Phone Using the Access PortConnecting the Cisco IP Phone to the Network, Power Source Design Connecting a Handset to a Cisco IP Phone Redundancy FeatureUsing Auto-Registration Adding Phones to the Cisco CallManager DatabaseProcedure From the menu bar, choose System Cisco CallManagerAdding Phones Manually Using Dhcp Adding Phones ManuallyAssigning Static IP Addresses Related Topics Using the Bulk Administration Tool OL-6313-01 Installing the Cisco IP Phone Before You BeginCisco CallManager Configuration Network RequirementsSafety Connecting the Cisco IP Phone to the Network Connect the handset to its portSee the Providing Power to the Cisco IP Phone section on Cisco IP Phone Models 7902G/7905G Cable Connections Cisco IP Phone Model 7912G Cable Connections Mounting the Phone to the Wall Before You BeginVerifying the Phone Startup Process Cisco IP Phone 7902GConfiguring Startup Network Settings Configuring Network Settings on the Cisco IP Phone Configuring MethodsConfiguring Methods Procedure Verifying Network Settings Http//IPaddressNetwork Setting Description Usage Notes See the Assigning a Default See the Configuring VlanSee the Assigning a Tftp Sever section onSee the Configuring CDP See the Disabling VlanSection on See the Releasing a Dhcp Modifying Dhcp Settings Enabling Dhcp Scroll to Dhcp Enabled Disabling DhcpProcedure Using the IVR System Cisco IP Phone 7902G Releasing a Dhcp AddressEnabling DHCP, Disabling DHCP, Configuring IP Settings, Scroll to Dhcp Address ReleasedConfiguring IP Settings Assigning an IP AddressHttp//IPaddress Assigning a Default Router Scroll to Default Router Assigning a Subnet Mask Assigning a Domain Name Procedure Assigning DNS Servers Scroll to Alternate DomainProcedure Modifying Vlan Settings Configuring Vlan Settings, Disabling VLAN,Scroll to Alternate DNS Scroll to DNS ServerConfiguring Vlan Settings Table A-1 on page A-12Scroll to Admin. Vlan Id Disabling VlanScroll to Vlan Enabled Press the No softkey to disable VlanConfiguring Tftp Options Assigning a Tftp SeverAssigning a Tftp Sever, Enabling an Alternate Tftp Server, Scroll to Tftp Server Enabling an Alternate Tftp Server Scroll to Alternate TftpAssigning a Backup Tftp Server Configuring CDP Press the No softkey to disable CDP Configuring CDP Configuring Users, Features, Services OL-6313-01 Feature Description Configuration Tips Call Pickup to configureChoose Device Phone Refer to Cisco CallManager Features Application, choose Service Media ResourceYou can configure Forward All, Forward Busy Service Conference Bridge to configure Click the Add/Update Speed Dials link atConfiguring the Corporate Directory Adding Users to Cisco CallManagerSetting Up Services Providing Information to Users Via a Web Site How Users Obtain Support for the Cisco IP PhoneHow Users Get Copies of Cisco IP Phone Manuals How Users Subscribe to Services and Configure Phone Features How Users Configure Phone Features How Users Access Voice MessagesOL-6313-01 Troubleshooting the Cisco IP Phone Obtaining Status, Model, and Version Information Viewing Status MessagesDisplaying Network Statistics Click Network Statistics hyperlinkSelect Network Statistics Verifying Model and Serial Number Select Model InformationVerifying Firmware Version Monitoring Cisco IP Phones Remotely Resetting the Cisco IP Phone Erasing the Local ConfigurationScroll to Erase Configuration Updating the Firmware Version Checking the Light Indicators on a Cisco IP Phone 7902G Click Reset DevicesProblem Explanation Resolving Startup Problems Symptom Cisco IP Phone Does Not Start UpAn IP Address section on Procedure Registering the Phone with Cisco CallManager Checking Network ConnectivityVerifying Tftp Server Settings Verifying IP Addressing and RoutingVerifying DNS Settings Verifying Cisco CallManager SettingsCisco CallManager and Tftp Services Are Not Running Creating a New Configuration File Choose Tools Control CenterSymptom Cisco IP Phone Resetting Verifying Dhcp Settings Checking Static IP Address SettingsVerifying Physical Connection Identifying Intermittent Network OutagesVerifying Voice Vlan Configuration Verifying that the Phones Have Not Been Intentionally ResetEliminating DNS or Other Connectivity Errors Resolving Known Issues Summary ExplanationOL-6313-01 Where to Go for More Information General AccessOL-6313-01 Additional Configuration Methods Parameters, and Procedures Tftp Configuring, page A-2 Web Page Configuring, page A-6Tftp Configuring About Profile Files Creating or Updating a Profile File Profile File ConventionsEditing a Profile File and Converting it to Binary Format Web Page Configuring Http//Cisco IP Phone IP addressRelated Topics Network Configuration Device InformationTone Parameters, page A-16 Audio Parameters, page A-19 OL-6313-01 Network Statistics Configuration Parameters Device LogsNetwork Parameters Parameter Description Usage Cisco IP Phone uses the default DNS port Parameter Description Usage Parameter Description Usage Troubleshooting section on page A-30 Tone ParametersSee the Collecting Information for Table A-2 Tone Parameters Parameter Description Usage Audio Parameters Profile File Parameters UdptosConfiguring section on page A-6 See the Specifying Firmware Upgrade InstructionsFor the Cisco IP Phone section on page A-21 See the Changing the Logo on the Cisco IP PhoneIVR System Menu Codes Menu Code DescriptionReviews the MAC address Entering Data in the IVR System Dial Pad# Alphanumeric CharactersExamples Special Characters Navigating the IVR System Changing the Logo on the Cisco IP Phone LCD Screen Open a command window and type the following command Configuring section on page A-2 Collecting Information for Troubleshooting Prserv listen-port OL-6313-01 Technical Specifications Specification Value or RangeCable Specifications Network Port ConnectorNetwork Port Pinouts Access Port Connector Pin Number FunctionAppendix B Technical Specifications Network Port Pinouts D E IN-1IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 Srst A-9 IN-8Tftp IN-9Vlan IN-10
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7902G, 7912G, 7905G specifications

Cisco Systems is a leading provider of networking and telecommunications equipment, and among its extensive range of products, the Cisco 7900 Series of IP phones has made a notable impact in enterprise communication. Key models in this series include the Cisco 7905G, 7912G, and 7902G, each designed to enhance productivity through advanced features, intuitive interfaces, and robust technology.

The Cisco 7905G is designed for basic telephony needs and is ideal for administrative environments or areas with high call volumes. It features a large single-line LCD display, providing users with clear visibility of call information. The phone supports Power over Ethernet (PoE), making installation easier and reducing clutter by eliminating the need for an additional power supply. Its hands-free and headset support enhances user convenience, allowing for easy multitasking during calls.

Moving on to the Cisco 7912G, this model is designed for more demanding communication requirements. It features a larger, backlit display, providing improved visibility in various lighting conditions. The Cisco 7912G supports up to 12 programmable line or feature keys, giving users the flexibility to tailor the phone to their specific needs. Additionally, it incorporates advanced audio technologies, such as wideband audio for enhanced voice clarity and a built-in speakerphone, allowing users to communicate effectively in busy environments.

The Cisco 7902G, while offering basic features, is a reliable choice for users who need straightforward, cost-effective telephony solutions. It features an intuitive design with three dedicated buttons for line status, a built-in speakerphone, and support for wideband audio. The phone is geared for users who require essential telephony features without the complexity of additional functionalities, making it suitable for front-desk and general office use.

Overall, these models within the Cisco 7900 series exemplify the company's commitment to providing high-quality enterprise communication tools. With a focus on advanced audio technologies, user-friendly interfaces, and adaptability to various business environments, the Cisco 7905G, 7912G, and 7902G cater to the diverse needs of modern organizations. As companies continue to pursue seamless communication, these IP phones remain a valuable asset in their telephony infrastructure, enhancing collaboration and productivity among teams everywhere.