Cisco Systems OL-8555-02 manual Expansion Module Stats Screen, Select Expansion Module Stats

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Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

Status Menu

Expansion Module Stats Screen

When the Cisco Unified IP Phone Expansion Module 7914 or modules are connected to the IP phone, the Expansion Module Stats screen displays information about the expansions modules.

Table 6-5explains the information that appears in this screen for each connected expansion module. You can use this information to troubleshoot the expansion module, if necessary. In the Expansion Module Stats screen, a statistic preceded by “A” is for the first expansion module. A statistic preceded by “B” is for the second expansion module.

To display the Expansion Module Stats screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Expansion Module Stats.

Table 6-5describes the information that displays for each connected expansion module.

Table 6-5 Expansion Module Statistics

Item

Description

 

 

Link State

Overall expansion module status

 

 

RX Discarded Bytes

Number of bytes discarded due to errors

 

 

RX Length Err

Number of packets discarded due to improper length

 

 

RX Checksum Err

Number of packets discarded due to invalid

 

checksum information

 

 

RX Invalid Message

Number of packets that have been discarded because

 

a message was invalid or unsupported

 

 

 

 

Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)

 

 

 

 

 

 

OL-8555-02

 

 

6-15

 

 

 

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Contents Troubleshooting the Cisco Unified IP Phone Select Model Information Model Information ScreenSelect Status Menu Status MenuSelect Status Messages Status Messages ScreenSection on page 2-11for details Network Configuration Menu OptionsMethods for Adding Phones to Cisco Unified CallManager DatabaseGuide Configuration Menu Options section onStatus Menu Message Description Possible Explanation and Action Cisco Unified CallManager Security Guide See the Network Configuration Menu Options section on page 4-3 section forSection on page 4-3 for details on Message Description Possible Explanation and Action Select Network Statistics Network Statistics ScreenPC port is in a link up state and has auto-negotiated Select Firmware Versions Firmware Versions ScreenSelect Expansion Module Stats Expansion Module Stats ScreenCall Statistics Screen Select Call Statistics Voice Quality of Calls section on Voice Quality MetricsCall Statistics Screen Select Security Configuration Security Configuration MenuCTL File Screen Select Security Configuration Select CTL FileCapf Trust List Screen Select Security Configuration Select Trust ListDescription