Cisco Systems OL-8555-02 manual Status Messages Screen, Select Status Messages

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Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

Status Menu

•Network Statistics—Displays the Network Statistics screen, which shows Ethernet traffic statistics. For more information, see the “Network Statistics Screen” section on page 6-12.

•Firmware Versions—Displays the Firmware Versions screen, which shows information about the firmware running on the phone. For more information, see the “Firmware Versions Screen” section on page 6-14.

•Expansion Module Stats—Displays the Expansion Module Stats screen, which shows information about the Cisco Unified IP Phone 7914 Expansion Module or modules, if connected to the phone. For more information, see the “Expansion Module Stats Screen” section on page 6-15.

•Call Statistics—Displays the Call Statistics screen, which shows information about the phone call on the phone. For more information, see the “Call Statistics Screen” section on page 6-16.

Status Messages Screen

The Status Messages screen displays up to the 10 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 6-2describes the status messages that might appear. This table also includes actions you can take to address errors that are indicated.

To display the Status Messages screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Status Messages.

Note To remove current status messages, press the Clear softkey.

Table 6-2provides a list of the Status Messages with their description and explanation.

 

Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)

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OL-8555-02

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Contents Troubleshooting the Cisco Unified IP Phone Model Information Screen Select Model InformationStatus Menu Select Status MenuStatus Messages Screen Select Status MessagesNetwork Configuration Menu Options Methods for Adding Phones toCisco Unified CallManager Database Section on page 2-11for detailsConfiguration Menu Options section on GuideStatus Menu Message Description Possible Explanation and Action Cisco Unified CallManager Security Guide Options section on page 4-3 section for See the Network Configuration MenuSection on page 4-3 for details on Message Description Possible Explanation and Action Network Statistics Screen Select Network StatisticsPC port is in a link up state and has auto-negotiated Firmware Versions Screen Select Firmware VersionsExpansion Module Stats Screen Select Expansion Module StatsCall Statistics Screen Select Call Statistics Voice Quality Metrics Voice Quality of Calls section onCall Statistics Screen Security Configuration Menu Select Security ConfigurationSelect Security Configuration Select CTL File CTL File ScreenCapf Select Security Configuration Select Trust List Trust List ScreenDescription
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