Cisco Systems 7985G Using a Shared Line, Understanding Shared Lines, Remote-in-Use, Privacy

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Advanced Call Handling

With OPickUp, your system administrator can associate multiple call pickup groups with your group and assign a priority to the groups. When you press OPickUp, you connect the ringing call in the pickup group with the highest priority.

If you want to pick up the call on an extension other than your primary line, first press an available line button and then press a Call PickUp softkey.

Using a Shared Line

Your system administrator might assign a “shared” phone line to you. Typically, a shared line has two main uses:

One person uses multiple phones—For example, your shared line is assigned to both your desk phone and a lab phone. An incoming call to the shared line rings on both phones and you can use either phone to answer the call.

Multiple people share a line—For example, you are one of many people who can handle incoming calls on the shared line, or you are a manager who shares an extension number with your assistant.

Understanding Shared Lines

Remote-in-Use

If you have a shared line, you might see the remote-in-use icon on your phone screen: (Shared line icon. This icon indicates that a co-worker is currently using the shared line. You can place and receive calls as usual on a shared line, even when the remote-in-use icon appears.

Sharing Call Information and Barging

Unless a co-worker who shares your line has the Privacy feature enabled, you can see information on your phone screen about calls that your co-worker places and receives on the shared line. This information might include caller ID and call duration. Conversely, when you are using a shared line, information about your call is displayed on the co-worker’s phone screen.

When call information is visible in this way, you and co-workers can add yourselves to calls on the shared line using either the Barge or cBarge feature. Adding yourself to a call on a shared line is called barging. For more information about barging, see the “Adding Yourself to a Shared-Line Call” section on page 32.

Privacy

If you do not want co-workers who share your line to see information about your calls, enable the Privacy feature. Doing so also prevents co-workers from barging your calls. See the “Preventing Others from Viewing or Barging a Shared-Line Call” section on page 33.

Cisco Unified IP Video Phone 7985G Phone Guide

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Contents Cisco Unified IP Video Phone 7985G Page Common Phone Tasks Button Icons Contents Accessing Voice Messages Adjusting the VolumeSubscribing to Phone Services Getting Started Using this GuideIf you want to Then More Information about Customizing Your Phone on the Web Finding Additional InformationInstalling and Using Your Video Phone Safety and Performance InformationUsing an External Power Supply Accessibility Connecting Your Video Phone Mounting the Handset Bracket Understanding Buttons and Hardware An Overview of Your Video PhonePress the Selfview button first to see your video picture Cisco Unified IP Video Phone 7985G Keypad An Overview of Your Video Phone Understanding the Screen Layout An Overview of Your Video Phone Getting Help on Your Phone Understanding Feature Buttons and MenusEntering and Editing Text Lines Understanding Lines Versus CallsCalls Going On-Hook and Off-Hook Understanding Call and Line IconsIcon Call State Description Selecting Calls Switching Among CallsTips Understanding Feature Functionality and AvailabilityBefore You Make a Video Call Basic Call HandlingPlacing a Video Call Directories button Missed Calls, Received Calls, or Answering a Video Call Ending a Video Call Using Hold and ResumePlacing a Telephone Call If you ThenMuting Video or Audio Displaying Your Outgoing Video PictureTransferring Calls Forwarding Your Calls to Another Number Starting and Joining a Standard Conference Making Conference CallsBasic Call Handling Starting or Joining a Meet-Me Conference Call Speed dialing Advanced Call HandlingPicking Up a Ringing Call to Your Phone Understanding Shared Lines Using a Shared LineRemote-in-Use Sharing Call Information and BargingMaximum Supported Calls on a Shared Line Adding Yourself to a Shared-Line CallPreventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious Calls Storing and Retrieving Parked CallsPrioritizing Critical Calls If you want to Then Obtaining a Headset Using a Headset, and SpeakerphoneIf you want to Using AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Using Phone SettingsAdjusting Camera Brightness, Hue and Saturation Adjusting Monitor BrightnessCustomizing Alert Tone Using Call Logs Using Call Logs and DirectoriesUsing Call Logs and Directories Tip Using Corporate Directory on Your PhoneAccessing Voice Messages Procedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsDocument Customizing Your General Troubleshooting Troubleshooting Your Video PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex Cisco Unified IP Video Phone 7985G Phone Guide 78-16798-02 Cisco Unified IP Video Phone 7985G Phone Guide 78-16798-02 Cisco Unified IP Video Phone 7985G Phone Guide 78-16798-02

7985G specifications

Cisco Systems has been a longstanding leader in networking and communications technology. Among its many innovative products, the Cisco Unified IP Phone 7985G stands out with its sophisticated features and capabilities designed for modern communication needs.

The Cisco 7985G is a high-end executive IP phone that showcases a range of advanced technologies catering to business environments. One of its defining features is the large, high-resolution 7-inch color touchscreen display. This interface not only enables easier navigation and access to various phone functionalities but also enhances the user's overall experience with intuitive controls and vibrant visuals.

Equipped with wideband audio technology, the Cisco 7985G delivers superior voice clarity, making conversations more natural and productive. The phone supports both SIP and SCCP protocols, ensuring compatibility with various Cisco Unified Communications systems. This versatility makes it an ideal choice for organizations looking to optimize their communication infrastructure.

Another prominent feature of the 7985G is its support for video conferencing capabilities. By integrating video with voice, the device caters to the growing need for remote collaboration. This functionality can significantly enhance meetings, providing a more engaging experience for participants, whether in the office or working remotely.

Moreover, the phone includes multiple programmable soft keys, giving users the flexibility to customize their experience and access frequently used functions effortlessly. The built-in Ethernet port supports Power over Ethernet (PoE), allowing users to power the phone through a single cable, thereby reducing cable clutter and simplifying installation.

The Cisco 7985G also emphasizes security and user management. With features like Identity-Based Networking and secure access to calls and data, organizations can maintain confidentiality and protect sensitive information. Admins can conveniently manage configurations and updates, ensuring that the devices remain up-to-date and secure.

In summary, the Cisco Unified IP Phone 7985G is a robust communication device that blends advanced features with user-centric design. Its large touchscreen, wideband audio capabilities, video conferencing support, and customizable user experience make it a valuable tool for professionals seeking effective and efficient communication solutions. As businesses continue to evolve, devices like the 7985G will play an essential role in driving collaboration and productivity.