Cisco Systems 7985G warranty Storing and Retrieving Parked Calls, Tracing Suspicious Calls

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Storing and Retrieving Parked Calls

You can “park” a call when you want to store the call, so you or someone else can retrieve it from another phone in the Cisco Unified CallManager system (for example, at a coworker’s desk or in a conference room). Call Park designates a special feature that your system administrator may configure for you.

If you want to...

Then...

 

 

Store an active call by using

During a call, press Park (you may need to press the more softkey first).

Call Park

This prompts your phone to store the call. Make a note of the call park

 

number that displays on your screen and hang up.

 

 

Retrieve a parked call

From any Cisco Unified IP Video Phone in your network, enter the call

 

park number to connect to the call.

 

 

Note You have limited time to retrieve the parked call before it reverts to ringing at its original destination. Your system administrator can explain this time limit.

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

If you want to...

Then...

 

 

Identify a suspicious call

Press MCID. You will receive a special tone and see the

 

message, “MCID successful” on your phone. The call remains

 

active until you end the call.

 

 

Prioritizing Critical Calls

In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. These critical calls might require higher priority handling, such as being able to preempt other calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.

Keep these terms in mind:

•Precedence indicates the priority associated with a call.

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Contents Cisco Unified IP Video Phone 7985G Page Common Phone Tasks Button Icons Contents Accessing Voice Messages Adjusting the VolumeSubscribing to Phone Services Getting Started Using this GuideIf you want to Then Finding Additional Information More Information about Customizing Your Phone on the WebSafety and Performance Information Installing and Using Your Video PhoneUsing an External Power Supply Accessibility Connecting Your Video Phone Mounting the Handset Bracket An Overview of Your Video Phone Understanding Buttons and HardwarePress the Selfview button first to see your video picture Cisco Unified IP Video Phone 7985G Keypad An Overview of Your Video Phone Understanding the Screen Layout An Overview of Your Video Phone Getting Help on Your Phone Understanding Feature Buttons and MenusEntering and Editing Text Lines Understanding Lines Versus CallsCalls Going On-Hook and Off-Hook Understanding Call and Line IconsIcon Call State Description Switching Among Calls Selecting CallsUnderstanding Feature Functionality and Availability TipsBefore You Make a Video Call Basic Call HandlingPlacing a Video Call Directories button Missed Calls, Received Calls, or Answering a Video Call Using Hold and Resume Ending a Video CallPlacing a Telephone Call If you ThenDisplaying Your Outgoing Video Picture Muting Video or AudioTransferring Calls Forwarding Your Calls to Another Number Making Conference Calls Starting and Joining a Standard ConferenceBasic Call Handling Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed dialingPicking Up a Ringing Call to Your Phone Using a Shared Line Understanding Shared LinesRemote-in-Use Sharing Call Information and BargingAdding Yourself to a Shared-Line Call Maximum Supported Calls on a Shared LinePreventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious Calls Storing and Retrieving Parked CallsPrioritizing Critical Calls If you want to Then Obtaining a Headset Using a Headset, and SpeakerphoneIf you want to Using AutoAnswer with a Headset or the Speakerphone Using Phone Settings Adjusting the VolumeAdjusting Camera Brightness, Hue and Saturation Adjusting Monitor BrightnessCustomizing Alert Tone Using Call Logs and Directories Using Call LogsUsing Call Logs and Directories Using Corporate Directory on Your Phone TipAccessing Voice Messages Accessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services Understanding Additional Configuration Options If you Then For more informationDocument Customizing Your General Troubleshooting Troubleshooting Your Video PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex Cisco Unified IP Video Phone 7985G Phone Guide 78-16798-02 Cisco Unified IP Video Phone 7985G Phone Guide 78-16798-02 Cisco Unified IP Video Phone 7985G Phone Guide 78-16798-02

7985G specifications

Cisco Systems has been a longstanding leader in networking and communications technology. Among its many innovative products, the Cisco Unified IP Phone 7985G stands out with its sophisticated features and capabilities designed for modern communication needs.

The Cisco 7985G is a high-end executive IP phone that showcases a range of advanced technologies catering to business environments. One of its defining features is the large, high-resolution 7-inch color touchscreen display. This interface not only enables easier navigation and access to various phone functionalities but also enhances the user's overall experience with intuitive controls and vibrant visuals.

Equipped with wideband audio technology, the Cisco 7985G delivers superior voice clarity, making conversations more natural and productive. The phone supports both SIP and SCCP protocols, ensuring compatibility with various Cisco Unified Communications systems. This versatility makes it an ideal choice for organizations looking to optimize their communication infrastructure.

Another prominent feature of the 7985G is its support for video conferencing capabilities. By integrating video with voice, the device caters to the growing need for remote collaboration. This functionality can significantly enhance meetings, providing a more engaging experience for participants, whether in the office or working remotely.

Moreover, the phone includes multiple programmable soft keys, giving users the flexibility to customize their experience and access frequently used functions effortlessly. The built-in Ethernet port supports Power over Ethernet (PoE), allowing users to power the phone through a single cable, thereby reducing cable clutter and simplifying installation.

The Cisco 7985G also emphasizes security and user management. With features like Identity-Based Networking and secure access to calls and data, organizations can maintain confidentiality and protect sensitive information. Admins can conveniently manage configurations and updates, ensuring that the devices remain up-to-date and secure.

In summary, the Cisco Unified IP Phone 7985G is a robust communication device that blends advanced features with user-centric design. Its large touchscreen, wideband audio capabilities, video conferencing support, and customizable user experience make it a valuable tool for professionals seeking effective and efficient communication solutions. As businesses continue to evolve, devices like the 7985G will play an essential role in driving collaboration and productivity.
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