VeriFone Vx810 manual Information Label on Unit Bottom

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SERVICE AND SUPPORT

Service Returns

•You will be issued MRA number(s) and the fax will be returned to you.

NOTE	One MRA number must be issued for each Vx810 you return to VeriFone, even if

	you are returning several of the same model.

5Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned.

6Keep a record of the following items:

•Assigned MRA number(s).

•VeriFone serial number assigned to the Vx810 you are returning for service or repair (serial numbers are located on the bottom of the unit (see Figure 21).

•Shipping documentation, such as air bill numbers used to trace the shipment.

•Model(s) returned (model numbers are located on the VeriFone label on the bottom of the Vx810).

MODEL NUMBER

SERIAL NUMBER

Figure 21 Information Label on Unit Bottom

28VX810 INSTALLATION GUIDE

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Contents Vx810 Vx810 Installation Guide VeriFone, Inc Contents Troubleshooting MaintenanceCleaning GuidelinesOrganization Related Documentation PrefaceGuide Conventions Convention Meaning ExampleGID Guide Conventions Features at a Glance Vx810 PIN padFeatures and Benefits Exceptional Ease of UseEase of Use FactorsUnpack Shipping Carton Electrical ConsiderationsVx810 Features ExamineInstall/Replace Msam Cards MSAMsMsam Insertion Installed Privacy Shield Cable ConnectionsRS232 Connection Using an External Power Brick Connection to another VeriFone TerminalUSB-Download Support using an External Power Brick ConnectionEthernet Connection with External Power Brick Ethernet Connection with External Power BrickDebit Card Smart Card Reader UseMagnetic Card Reader Use TransactionInstalling the Vx810 Ctls Module Contactless ModuleInstalling the Screws Contactless Smart Card Reader Use 22 VX810 Installation Guide Chapter Specifications Maintenance and Cleaning Clean the PIN PadCard Readers Service and Support Information Label on Unit Bottom Data Cables Accessories DocumentationPower Cord Documentation30 VX810 Installation Guide Troubleshooting Guidelines Keypad Does Not RespondTransactions Fail To Process Check Magnetic Card ReaderTransactions Fail To Process Vx810

Vx810 specifications

The VeriFone Vx810 is a portable payment terminal designed to facilitate secure transactions and enhance the overall experience for both merchants and customers. Combining advanced technology with user-friendly features, the Vx810 is a popular choice among businesses seeking efficient payment solutions.

One of the key features of the Vx810 is its intuitive interface, which includes a large, backlit display and an ergonomic keypad. The vivid screen ensures that users can easily navigate through prompts and options, even in low-light environments. The keypad is designed for ease of use, allowing customers to enter their PINs and other necessary information quickly and securely.

The Vx810 is equipped with robust connectivity options, including options for wired and wireless communication. This flexibility enables merchants to accept payments virtually anywhere, whether in-store or on-the-go. Integrated with both dial-up and Ethernet capabilities, the device ensures a reliable connection for transaction processing, minimizing downtime and enhancing operational efficiency.

Security is a top priority with the VeriFone Vx810. The terminal incorporates advanced encryption technologies to protect sensitive payment information during transaction processing. It supports industry-standard security protocols, including Triple DES encryption and end-to-end encryption, ensuring that both businesses and customers can have confidence in the safety of their data.

This device is also designed to support various payment methods, accommodating traditional magnetic stripe cards, as well as EMV chip cards and contactless payments via NFC technology. By allowing businesses to accept a wide range of payment types, the Vx810 helps to streamline the payment process and cater to the preferences of diverse customer bases.

In addition, the VeriFone Vx810 supports the addition of various peripherals, such as printers and barcode scanners, further enhancing its versatility as a payment solution. These features make it easy for businesses to tailor the device to their unique operational needs.

Overall, the VeriFone Vx810 stands out for its combination of user-friendly design, robust security features, and broad compatibility with payment methods and peripherals. Its ability to meet the demands of modern retail environments makes it a valuable asset for businesses seeking to improve their payment processing capabilities. With the Vx810, merchants can efficiently manage transactions and offer a seamless checkout experience for their customers.