Aastra Telecom 6753I manual Enable/Disable Call Waiting, Model 6753i IP Phone User Guide

Page 174

Additional Features

Enable/Disable Call Waiting

The call waiting feature notifies the user on an active call, of a new incoming call. You can disable the call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message.

If you disable call waiting on the phone, and the user is on a call, any further incoming calls receive busy unless “Call Forward Busy” or “Call Forward No Answer and Busy” is configured on the phone (for more information on

Call Forwarding, see “Call Forward Account-Based Configuration” on page 145.) It then forwards the call according to the rule configured. The phone can only:

•transfer the currently active call or

•accept transferred calls if there is no active calls.

If call waiting is disabled:

•intercom calls are treated as regular incoming calls and are rejected.

•pre-dialing with live dial pad disabled still accepts incoming calls.

•the “Incoming Call Interrupts Dialing” parameter is ignored because the incoming call is automatically rejected (for information on “Incoming Call Interrupts Dialing” see page 172).

•the Missed Calls List does not get updated with details of calls.

•the Blind Transfer feature on the phone may not work if two calls are made to the phone at one time.

You can disable call waiting using the configuration files or the Aastra Web UI.

Enabling/Disabling Call Waiting

Aastra Web UI

Use the following procedure to enable or disable Call Waiting on the IP phone.

Note: "Call Waiting" is enabled by default.

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Model 6753i IP Phone User Guide

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Contents 6753i IP Phone Page Software License Agreement IiiPage Table of Contents Last Call Return lcr Key for Sylantro Servers Dialing a Number 111 Using Handsfree SpeakerphoneBusy Lamp Field BLF Key BLF List Key Speeddial/XferUsing a Headset 112 Redial 113 Mute 114 ViiUsing the Expansion Module 196 ViiiAbout This Guide DocumentationModel 6753i IP Phone User Guide Phone Features IntroductionRequirements Installation and Setup Getting Started Plugging in and Starting the PhoneDownloading Language packs DSP SIP Idle Screens Idle ScreenIncomplete Configuration No ServiceIP Phone Keys and Key Descriptions Key PanelKeys Key Description Save Methods for Customizing Your Phone Phone Options via the IP Phone UISimplified Options Menu Using the IP Phone UI ReferenceUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions Status OperationSettings Headings Descriptions BasicPhone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UIPhone Status SIP Account Status SIP Account StatusExample Backup Registrar Line SIP Account Status Used? Status Condition DesriptionWhere Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneClick on Basic Settings-Preferences-Ring Tones Select Set and then press Select Tone SetLive Dialpad Setting Contrast LevelContrast Level Enabling/Disabling Live DialpadSetting Audio Mode and Headset Mic Volume Audio ModeHeadset Mic Volume Select Preferences Select Set Audio Select Audio ModeConfiguring Time and Date Time and DateSet Time and Time Format Select Date Format Set Date and Date FormatSelect Preferences Select Time and Date Set Time ZoneMin summertime Summertime Automatic Default Set Daylight Savings TimeSet Time Servers Click on Basic Settings-Preferences-Time and Date Setting Language Specifying the Language to UseSelect Screen Language Français French Deutsch German Italiano ItalianClick on Basic Settings-Preferences-Language Settings French Language InputKeypad Input Alphabet Tables English Key Uppercase Characters Lowercase CharactersSpanish GermanExample Configuring Language Input Using the IP Phone UIItalian Select Input LanguageClick on Basic Settings- Preferences-Language Settings Latin 2 Character Set Select User Password and press Enter User PasswordSetting a User Password Click on Operation-User PasswordResetting a User Password Reset a User PasswordClick on Operation-Reset Restarting Your PhoneSelect Restart Phone Phone Lock Locking/Unlocking a PhoneLock the Phone Lock the Phone? field, click Defining an Emergency Dial PlanClick on Operation-Phone Lock Unlock the PhoneDefine an Emergency Dial Plan 911110Emergency Number Description Line Keys and Programmable Keys Multiple Line and Call Appearance KeysLine/Call Appearance Light Behavior Appearance Status For a speeddial number On a BLF configured keyProgrammable Keys Maximum of 50 BLFs allowed on M670i Expansion ModuleKey 5 by Default Conference Key 3 by Default Callers ListKey 4 by Default Transfer Key 6 by Default IntercomKey Function Description Phone Lock PagingConfiguring a Line Key Line KeyKey Creating a Speeddial KeySpeeddial Prefix Line=2Speeddial Enter number Creating a Speeddial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditCreating a Speeddial Key Using the Save Key Save to?Saved Memory key Click on Operation-Keypad Speeddial Line Editing Speeddial KeysEdit the speeddial information as applicable and press Save Aastra Web UI Click on Operation-Keypad Speeddial Configuring a DND Key Do Not Disturb DND KeyBusy Lamp Field BLF Key ExampleConfiguring a BLF Key BLF List Key Configuring a BLF List Key Line Keys and Programmable Keys Configuring a Flash Key Flash KeyAutomatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Type field, select Automatic call distributionUsing the ACD Feature on your IP Phone Using the ACD KeyACD LED Table ACD Queue Label Password = Next Aastra Web UI Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP XML Key Configuring an XML Key Accessing the XML Service Configuring a WebApps Key WebApps KeyUsing the WebApps Key To use the WebApps keyConfiguring a Sprecode Key Sprecode KeyPark/Pickup Call Server Configuration Values Park/Pickup KeysServer Park Values Pickup Values Configuring Park/Pickup Keys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Configuring a Last Call Return Key Last Call Return lcr Key for Sylantro ServersHow it works Configuring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Speeddial/Xfer and Speeddial Speeddial/XferSpeeddial/Xfer Key Requirements and Functionality Speeddial/Xfer and Blind TransferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Directory KeyConfiguring a Directory Key Configuring a Callers List Key Callers List KeyCallers List Key Line Keys and Programmable Keys Transfer Key Transfer KeyConfiguring a Transfer Key Configuring a Conference Key Conference Key100 Model 6753i IP Phone User Guide Configuring an Intercom Key Intercom KeyModel 6753i IP Phone User Guide 101 Using the Icom Key for Outgoing Intercom Calls 102 Model 6753i IP Phone User GuideServices Key Configuring a Services KeyModel 6753i IP Phone User Guide 103 Using the Services Key 104 Model 6753i IP Phone User GuideConfiguring a Phone Lock Key Phone Lock KeyModel 6753i IP Phone User Guide 105 Using the Lock/Unlock Key on the IP Phone 106 Model 6753i IP Phone User GuideConfiguring a Paging Key Model 6753i IP Phone User Guide 107Using the Paging Key Setting a None Key None KeyModel 6753i IP Phone User Guide 109 Deleting a Key 110 Model 6753i IP Phone User GuideDialing a Number Using Handsfree SpeakerphoneMaking Calls Model 6753i IP Phone User Guide 111To change the volume Using a HeadsetAdvanced Volume Controls for the Headset Mic 112 Model 6753i IP Phone User GuideRedial Making and Receiving Calls Using a HeadsetAccessing the Redial List Model 6753i IP Phone User Guide 113Deleting from the Redial List Mute114 Model 6753i IP Phone User Guide Delete All ItemsSending an Incoming Call to Voicemail Receiving CallsAnswering an Incoming Call Model 6753i IP Phone User Guide 115116 Model 6753i IP Phone User Guide Handling CallsPlacing a Call on Hold To place a call on holdTransferring Calls Model 6753i IP Phone User Guide 117Conferencing Calls 118 Model 6753i IP Phone User GuideConference State Screens Using Local ConferencingModel 6753i IP Phone User Guide 119 Local Conferencing120 Model 6753i IP Phone User Guide Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Model 6753i IP Phone User Guide 121Setting Up Multiple Conferences for Sylantro Server only 122 Model 6753i IP Phone User GuideEnding Calls Model 6753i IP Phone User Guide 123Joining Additional Parties to Active Conferences Directory List Accessing Your DirectoryManaging Calls 124 Model 6753i IP Phone User GuideSorting Entries and Quick Search Feature Model 6753i IP Phone User Guide 125Managing the Directory List 126 Model 6753i IP Phone User Guide Add a New Entry to the Directory ListModel 6753i IP Phone User Guide 127 Adding an Entry to the Directory List from the Save Key128 Model 6753i IP Phone User Guide Edit an Entry in the Directory ListModel 6753i IP Phone User Guide 129 Delete an Entry from the Directory List130 Model 6753i IP Phone User Guide Save an Entry to the Directory ListSaving from the Display Model 6753i IP Phone User Guide 131 Saving from the Callers List132 Model 6753i IP Phone User Guide Saving from the Redial ListDownload the Directory List Model 6753i IP Phone User Guide 133Downloading the Directory List to Your PC Click on Operation-DirectoryCallers List 134 Model 6753i IP Phone User GuideModel 6753i IP Phone User Guide 135 Caller’s List Screen DisplayDisplay Item Description Accessing the Callers List 136 Model 6753i IP Phone User GuideEditing Entries in the Callers List Model 6753i IP Phone User Guide 137 138 Model 6753i IP Phone User Guide Deleting Entries From the Callers ListModel 6753i IP Phone User Guide 139 Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based Configuration140 Model 6753i IP Phone User Guide DND key LED OFF when current Model 6753i IP Phone User Guide 141Configuring DND Using the Aastra Web UI Click on Basic Settings-Preferences-General142 Model 6753i IP Phone User Guide Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UIModel 6753i IP Phone User Guide 143 DND in Account Mode DND in Phone Mode Default144 Model 6753i IP Phone User Guide Model 6753i IP Phone User Guide 145 DND in Custom ModeCall Forward Account-Based Configuration Phone CustomCfwd key LED OFF if any Cfwd Disabled Mode is disabled 146 Model 6753i IP Phone User GuideMWI LED OFF if Cfwd All is Configuring Cfwd Using the Aastra Web UI Model 6753i IP Phone User Guide 147148 Model 6753i IP Phone User Guide All Busy No AnswerModel 6753i IP Phone User Guide 149 Using Cfwd via the IP Phone UI Cfwd in Account Mode150 Model 6753i IP Phone User Guide Model 6753i IP Phone User Guide 151 152 Model 6753i IP Phone User Guide Cfwd in Phone Mode Model 6753i IP Phone User Guide 153154 Model 6753i IP Phone User Guide Model 6753i IP Phone User Guide 155 Cfwd in Custom Mode 156 Model 6753i IP Phone User GuideModel 6753i IP Phone User Guide 157 158 Model 6753i IP Phone User Guide Model 6753i IP Phone User Guide 159 Missed Calls Indicator Accessing and Clearing Missed Calls160 Model 6753i IP Phone User Guide Using Voicemail VoicemailModel 6753i IP Phone User Guide 161 Star Codes Additional FeaturesTo access the WebApps option on your phone WebAppsConfiguring Suppression of Dtmf Playback Suppress Dtmf PlaybackModel 6753i IP Phone User Guide 163 Display Dtmf Digits 164 Model 6753i IP Phone User GuideConfiguring Display of Dtmf Digits Model 6753i IP Phone User Guide 165Enable/Disable Call Waiting 166 Model 6753i IP Phone User GuideEnabling/Disabling Call Waiting Model 6753i IP Phone User Guide 167 Configuring Call Waiting Tone Play Call Waiting Tone168 Model 6753i IP Phone User Guide Configuring Stuttered Dial Tone Stuttered Dial ToneModel 6753i IP Phone User Guide 169 Configuring XML Beep Support XML Beep Support170 Model 6753i IP Phone User Guide Status Scroll Delay Configuring Status Scroll DelayModel 6753i IP Phone User Guide 171 Transfer/Conference Call Behavior Incoming Call Interrupts Dialing172 Model 6753i IP Phone User Guide Intercom BehaviorConfiguring Incoming Call Interrupts Dialing Model 6753i IP Phone User Guide 173Switch UI Focus to Ringing Line 174 Model 6753i IP Phone User GuidePreferred Line and Preferred Line Timeout Phone Feature Preferred Line BehaviorModel 6753i IP Phone User Guide 175 176 Model 6753i IP Phone User Guide Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsModel 6753i IP Phone User Guide 177 Using the Goodbye Key to Cancel Incoming Calls Feature 178 Model 6753i IP Phone User GuideConfiguring UPnP Mapping Lines UPnP Mapping Lines for remote phonesModel 6753i IP Phone User Guide 179 Message Waiting Indicator Configuring Message Waiting Indicator180 Model 6753i IP Phone User Guide Model 6753i IP Phone User Guide 181 Incoming Intercom Call FeaturesIncoming Intercom Features Description Aastra Web UI Incoming IntercomAuto-Answer/Play Warning Tone Configuring Incoming Intercom Settings182 Model 6753i IP Phone User Guide Allow BargeUsing Redial Key for Last Number Redial Model 6753i IP Phone User Guide 183184 Model 6753i IP Phone User Guide Group RTP Paging receives RTP streamsConfiguring Group RTP Paging Group Paging RTP SettingsModel 6753i IP Phone User Guide 185 Configuring Lldp Elin 186 Model 6753i IP Phone User GuideMissed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls Model 6753i IP Phone User Guide 187Customizable Callers List Key Autodial Hotline and Warmline188 Model 6753i IP Phone User Guide Centralized Conferencing Answer and Ignore Keys for XML ApplicationsModel 6753i IP Phone User Guide 189 190 Model 6753i IP Phone User Guide Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone IP Phone UI Screen During WAV StreamingKey Redirection Model 6753i IP Phone User Guide 191Options Key RTP Recording and Simultaneous Playing XML Applications and Off-Hook InteractionXML Override for a Locked Phone 192 Model 6753i IP Phone User GuideHold Feature Enhancement for Broadsoft Servers Configurable Save and Delete KeysModel 6753i IP Phone User Guide 193 IP Phone UI when Broadsoft CMS is Enabled 194 Model 6753i IP Phone User GuideModel M670i Expansion Module Model 6753i IP Phone User Guide 195Model M670i M670i Expansion Module Using the Expansion Module196 Model 6753i IP Phone User Guide ReferencesTroubleshooting Solutions Model 6753i IP Phone User Guide 197Why does my phone display the No Service message? How do I change my user password?198 Model 6753i IP Phone User Guide Why does my phone display Bad Encrypted Config? Model 6753i IP Phone User Guide 199How do I restart the IP phone? 200 Model 6753i IP Phone User Guide How do I lock my phone?Model 6753i IP Phone User Guide 201 Page Model 6753i IP Phone User Guide 203 Limited WarrantyWarranty Repair Services ExclusionsAfter Warranty Service 204 Model 6753i IP Phone User GuideAppendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Index Model 6753i IP Phone User Guide Index-1Index-2 Model 6753i IP Phone User Guide Model 6753i IP Phone User Guide Index-3 Index-4 Model 6753i IP Phone User Guide
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6753I specifications

The Aastra Telecom 6753i is a versatile and robust IP phone designed for businesses seeking an efficient communication solution. With its array of features and advanced technologies, the 6753i caters to the needs of modern workplaces, ensuring productivity and seamless collaboration.

One of the standout features of the Aastra 6753i is its high-resolution graphical display. This 3.5-inch color screen provides users with clear visibility of essential information, making navigation through menus straightforward. The intuitive interface is further enhanced by programmable soft keys, allowing users to customize their experience according to their preferences.

The device includes three line appearances, which allows users to manage multiple calls efficiently. With the ability to handle simultaneous calls, the Aastra 6753i is suitable for busy environments requiring quick response times. Additionally, the phone supports a wide range of call handling features, including call waiting, call forwarding, and conference calling, enabling a seamless communication experience.

The 6753i is also equipped with HD audio technology, which enhances call clarity and user experience. This technology ensures that conversations sound natural and lifelike, facilitating effective communication between team members or clients. The phone also features a full-duplex speakerphone that allows hands-free operation without compromising audio quality.

In terms of connectivity, the Aastra 6753i supports Power over Ethernet (PoE), eliminating the need for additional power adapters and reducing cable clutter. This feature is particularly advantageous in office setups where space and organization are crucial.

Moreover, the 6753i is compatible with various VoIP protocols, such as SIP, enabling businesses to integrate the phone into their existing telecommunications infrastructure easily. The device offers advanced security features, including encryption and secure boot capabilities, ensuring that sensitive communications are protected.

The addition of a headset port offers further flexibility, allowing users to connect a headset for hands-free convenience, which is particularly useful during extended calls.

In summary, the Aastra Telecom 6753i embodies a blend of user-friendly design, advanced technology, and essential features, making it an ideal choice for businesses looking to enhance their communication capabilities. Whether in a small office or a large enterprise, the Aastra 6753i is designed to meet the demands of today's dynamic business environments.
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