Call Transfer

ADTRAN IP SoftPhone User Manual	Extended Calling Features

Multiple Conference Hosts

An ADTRAN IP SoftPhone conference call may include up to seven individuals – the conference host plus a participant on each of the six lines. Conference calls of more than seven parties can be accomplished by having multiple conference hosts.

For example, one person may host six other parties (to occupy all of the available lines), with one of those parties being a conference of their own containing six additional parties. This would bring the total number in the aggregate conference call to twelve. In theory, such “daisy chains” would allow for an unlimited number of parties in a conference call; in a real scenario, however, the number of participants would be limited by bandwidth constraints at each of the conference host’s machines, causing audio quality to degrade more and more as new participants are added. For this reason, conference participants are advised to select lower bandwidth CODECs such as G.729 to preserve audio quality during large conference calls.

The ADTRAN IP SoftPhone allows the transfer of an active call to a third party. There are two different types of call transfer – unattended and attended.

Unattended Call Transfer

Also called a “blind” call transfer, this type of transfer occurs when you initiate a transfer without informing the third party that a call is coming their way. Follow the steps below to perform an unattended call transfer:

1.With an active call in progress, inform the person on the other end that they are about to be transferred to a third party, then select the XFER button (see Figure 1).

2.Dial the number to which the call is to be transferred.

3.Select the XFER button again to connect the original party to the third party.

When a transfer is complete, the original party and the third party will be speaking to each other, and both lines corresponding to those parties will become free for use on the transferrer’s softphone.

Attended Call Transfer

Also known as a “supervised” call transfer, this type of transfer occurs when, before making the transfer, a user first calls to inform the third party that a transferred call is coming their way. Follow the steps below to perform an attended call transfer:

1.With an active call in progress, select an available line (selecting a new line will automatically put the original party on hold).

2.Dial the third party and inform them that they are about to receive a call. Then press the XFER button (see Figure 1).

3.Select the line associated with the original party to connect them to the third party.

61950859L1-1A

1950859L1 specifications

ADTRAN 1950859L1 is a versatile network device designed to enhance broadband connectivity, primarily targeting service providers and enterprises seeking efficient and reliable network solutions. This model stands out in the realm of ethernet and fiber network technologies, thanks to its innovative features, robust technologies, and customer-centric characteristics.

One of the prominent features of the ADTRAN 1950859L1 is its advanced support for Ethernet in the First Mile (EFM), providing users with high-capacity and high-speed broadband connections. This capability is crucial for meeting the growing demand for bandwidth in both residential and business environments. The device also features extensive support for various copper and fiber connection types, making it adaptable to diverse network infrastructures.

In terms of technologies, the ADTRAN 1950859L1 incorporates the latest advancements in network management and monitoring. It offers robust diagnostic tools that allow network administrators to quickly troubleshoot issues and optimize performance. The device is built with high-level security protocols, ensuring that data integrity and user privacy are prioritized, which is especially critical for service providers managing sensitive customer information.

Another notable characteristic of the ADTRAN 1950859L1 is its scalability. The device is engineered to grow alongside your network needs, whether it's scaling up to meet increased data traffic or adapting to new technology implementations. This flexibility makes it an ideal choice for organizations planning for future expansions.

Additionally, the user-friendly interface of the ADTRAN 1950859L1 simplifies the deployment and management process. The streamlined setup procedures ensure that even organizations with limited IT resources can integrate and manage the device with minimal effort. Enhanced firmware provides continuous updates, keeping the device aligned with the latest trends and best practices in network technology.

Moreover, the ADTRAN 1950859L1 supports various Quality of Service (QoS) features, allowing for prioritized traffic management and ensuring that critical applications receive the necessary bandwidth. This guarantees that enterprises can deliver seamless services, minimizing latency and enhancing user experiences.

In conclusion, the ADTRAN 1950859L1 is a powerful networking solution that combines cutting-edge technology with user-friendly management features, making it a prime choice for service providers and enterprises looking to build reliable, high-performance networks. Its adaptability, security, and scalability characteristics position it as an essential tool in today’s digital landscape.