Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those left on its
•If and NEW VOICEMAIL display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.
•To listen to messages recorded on your digital
answering system, press PLAY/STOP button on the telephone base (page 46).
Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.
You can use your telephone answering system and voicemail together by setting your
Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
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