Appendix K
Troubleshooting
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| • | If your phone is plugged in with a modem or a surge |
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| protector, plug the phone (or modem/surge protector) |
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| into a different location. If this doesn't solve the |
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| problem, relocate your phone or modem farther apart |
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| from one another, or use a different surge protector. |
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| • | Relocate your phone to a higher location. The phone |
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| will likely have better reception when installed in a high |
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| area. |
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| • | If the other phones in your home are having the same |
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| problem, the problem is in your wiring or local service. |
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| Contact your telephone service provider (charges may |
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| apply). |
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I hear other | • | Disconnect the telephone base from the telephone jack, | |
calls while using |
| and plug in a different telephone. If you still hear other | |
my phone. |
| calls, the problem is probably in your wiring or local | |
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| service. Call your telephone service provider. |
My cordless handset does not ring when I receive a call.
•Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.
•Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.
•The cordless handset may be too far from the telephone base.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
•You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.
•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.
•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your telephone service provider (charges may apply).
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