AT&T SL82418, SL82218 user manual Troubleshooting

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Appendix K

Troubleshooting

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your telephone service provider (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as

far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

Completely remove the battery. Replace the battery and place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord might be malfunctioning. Try installing a new line cord.

My calls cut in and out while I’m using my cordless handset.

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your phone is plugged in with a modem or surge pro- tector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your telephone service provider (charges may apply).

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Contents User’s manual On your purchase of this AT&T product Canada, dial 1 866Parts checklist Your telephone contains the following itemsTable of contents Appendix Quick reference guide handset DIR / CIDUSE indicator Quick reference guide telephone baseInstallation preparation Avoid placing the telephone base too close toTelephone base & charger installation Telephone base installationCharger installation 800 222-3111. In Canada, dial 1 866Battery installation & charging Battery indicators Battery status ActionBattery Shows Place in chargerCharge light SideupTo remove the belt clip Belt clip & optional headsetTo attach the belt clip Mounting bracket procedure Desktop to wall mount installationUpper keeper tab location Cord routing Wall mount to desktop installation Unbundled cordsLower keeper tabs Mounting bracket procedure Handset settings Ringer volumeRinger tone Key toneLanguage Press DIR / CID to select ENGLISH, Francais or EspanolCLR VOICEMAIL, then press MENU/SELECT Visual message waiting voicemail indicatorTo clear voicemail indication Temporary ringer silencing Handset operation Auto off Last number redialHandset locator Press Handset Locator on the telephone baseVolume control Options while on callsCall waiting Multiple handset use not for model SL82118Mute Caller ID history call log Chain dialingDirectory Models SL82318/SL82418/SL82518/SL82558/ SL82658 IntercomModel SL82218 To end the intercom call Unable to Call TRY AgainCall transfer using intercom OFF/CLEAR, PHONE/FLASH, or INTModels SL82318/SL82418/SL82518/SL82558 SL82658 About the directory Shared directoryCapacity Exiting the directoryCreating directory entries To create a new directory entryKey Directory review To review directory entriesDirectory search To search by nameTo dial, delete or edit entries Display dialTo delete an entry To edit an entryCaller ID operation Information about caller ID with call waitingHow the caller ID history call log works Missed new calls indicator Memory matchTo review the caller ID history To review the caller ID historyTo dial from the caller ID history Other optionsAbout the answering system Answering system and voicemailMessage capacity Voice promptsTo set day & time Day & time announcementTo check day & time Call intercept Answering system modeCall screening at the telephone base To record a new outgoing announcement Outgoing announcementsTo play your current outgoing announcement To delete your outgoing announcement Answering system setup Number of rings Remote access code Base ringerMessage alert tone Temporarily turning off the message alert toneTo delete all old messages Message playbackOptions during playback Recording & playing memos To play back a memoMessage counter displays Message counter displaysRemote access Remote commandsScreen icons, lights & tones Screen icons & alert tonesHandset tones Telephone base tonesHandset display screen messages Screen display messagesCharging Adding and registering handsets To register a handset to your telephone base Replacing a handset You may need to deregister your handsets ifMaintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephones Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Technical specifications Dect 6.0 digital technologyTelephone operating range Extended range and clarityTroubleshooting To Battery installation and charging pages 8-9 in thisConnecting Charge light is off in this Troubleshooting guide If your phone is plugged in with a modem or a surge Troubleshooting Voicemail light is flashing and I don’t Troubleshooting Day not set Troubleshooting Index Index Remote access wallet card Action Remote command