AT&T E2728B, E1128B user manual Hear other calls while using my phone

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Appendix

Troubleshooting

I get noise, static, or weak signal even when I’m near the base.

•Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the per- formance of your cordless phones and your router by:

a.Positioning your new phone as far away as possible from any other existing cordless telephone system that is already installed in your home to avoid the two systems interfering with each other.

b.Positioning your telephone base as far as possible from your rout- er, computer or any other computer devices.

c.Selecting channels 4 through 10 for your router (refer to your rout- er’s user manual for more information).

d.If you still have problems with the phone or the router, make sure the handset is ON and press CHAN until the performance improves.

•Press the CHAN button while on a call until the interference has been eliminated.

•Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following elec- tronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

•Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near a micro- wave oven.

•If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

•If you subscribe to DSL service and if you hear noise during conver- sations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter.

I hear other calls while using my phone.

•Press the CHAN key while on a call to change to a clear channel.

•Disconnect the base unit from the telephone jack, and plug in a dif- ferent telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

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Contents GHz Cordless Telephone/Answering System E2728B/E1128B Need HELP? Information about Caller ID with Call Waiting See GHz Cordless Telephone / Answering System E2728B/E1128B Table of contentsQuick reference guide Playing messages Telephone BaseBelt clips Power adapters Parts checklistBefore you begin Battery Pack for Cordless HandsetCaller ID and Call Waiting Telephone Operating RangeTelephone base installation Battery installation & charging Low battery indicatorSlide the battery door up to close Plug telephone line cord into telephone cord wall jack Wall mountingBelt clip & optional headset Choose cordless handset ringer volume Choose cordless handset ringer soundSet cordless handset display date and time Choose dial mode Clear Voice Mail for all cordless handsetsChoose cordless handset display language Making and answering calls Basic cordless handset operationHands-free speakerphone calls Last number redialBase operation Handset LocatorHandset Locator does not generate a paging tone Options while on calls Cancel the transfer function and resume the external call Call transferCall transfer Speed dialing Memory capacityTo enter a Speed Dial number Speed dialingTo call a Speed Dial number To edit or delete a Speed Dial numberEntering names into directory To enter a nameOptions while entering names To enter a number Entering numbers into directoryOptions while entering numbers To assign a distinctive ringTo browse through the directory Directory searchTo search alphabetically To call a displayed numberTo edit an entry Changing directory entriesTo delete an entry To make an entry into a Speed Dial entryHow Caller ID works About names On-Screen Message ReasonMissed calls To review your call log To review your call logTo return a call Other optionsDialing options To dial a call log entryExample Number displayed asTo delete a single call log entry To delete call log entriesTo delete all call log entries Call log clearedEdit name as desired To add entries to phone directoryEdit number as desired Entry added to phone directoryMessage capacity Setup option seeMessage window Number of messages See Press to review or set clockDay and time announcements Clock settingTo set day and time To check day and timeOutgoing announcements To record your outgoing announcementTo delete your outgoing announcement Announcement Only mode To turn Announcement Only on or offOption selected Changing feature options Feature optionsDisabling the message alert function temporarily Announcements Message playbackOptions during playback To delete all messagesRecording and playing memos To record a memoTo play back a memo Message window displays Message counter displaysMessage window Remote access Screen display messages Display screen messages, lights and tonesAlert tones Indicator lightsMy phone doesn’t work at all TroubleshootingOther Hear other calls while using my phone Hear noise My Caller ID Incomplete Important Safety Instructions Especially About Cordless Telephones Especially About Telephones Answering Systems Precautions for Users of Implanted Cardiac PacemakersFCC Part 68 and Acta FCC Part What does this limited warranty cover? Limited WarrantyLimited Warranty Please retain your receipt as your proof of purchase Technical specifications Index Remote access wallet card Cut along dotted lineFold here
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