AT&T E1128B, E2728B user manual Incomplete

Page 48

Appendix

Troubleshooting

Incomplete	• If a caller leaves a very long message, part of it may be lost when the
messages.	system disconnects the call after 4 minutes.
	• If the caller pauses for more than 7 seconds, the system stops
	recording and disconnects the call.
	• If the system’s memory becomes full during a message, the system
	stops recording and disconnects the call.
	• If the the caller's voice is very soft, the system may stop recording
	and disconnects the call.

Difficulty hear-	• Press VOLUME ^to increase speaker volume.
ing messages.	• Remove any stickers that may have come on your telephone
	base and/or handset when you purchased it, they may be
	obstructing your messages when you play them.

System does not answer after correct number of rings.

•Make sure that the answering system is on (see page 28).

•If Toll Saver is activated, the number of rings changes to 2 when you have new messages waiting (see page 32).

•In some cases, the system may be affected by the ringing system used by the local telephone company.

•If the memory is full or the system is off, the system will answer after 10 rings.

“CL” flashes	• You need to reset the answering system clock (see page 29).
in message
window.

System does not respond to remote commands.

•Make sure to enter your remote access code correctly (see page 36).

•Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

•The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

•There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.

System does	•	Make sure answering system is on (see page 28).
not record	•	Make sure Announcement Only is off (see page 31).
message.

Announcement message is not clear.

•When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the base.

•Make sure there is no background noise (TV, music, etc.) while you are recording.

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Contents GHz Cordless Telephone/Answering System E2728B/E1128B Need HELP? Information about Caller ID with Call Waiting See Table of contents GHz Cordless Telephone / Answering System E2728B/E1128BQuick reference guide Telephone Base Playing messagesParts checklist Belt clips Power adaptersBattery Pack for Cordless Handset Before you beginCaller ID and Call Waiting Telephone Operating RangeTelephone base installation Battery installation & charging Low battery indicatorSlide the battery door up to close Wall mounting Plug telephone line cord into telephone cord wall jackBelt clip & optional headset Choose cordless handset ringer volume Choose cordless handset ringer soundSet cordless handset display date and time Choose dial mode Clear Voice Mail for all cordless handsetsChoose cordless handset display language Basic cordless handset operation Making and answering callsHands-free speakerphone calls Last number redialBase operation Handset LocatorHandset Locator does not generate a paging tone Options while on calls Cancel the transfer function and resume the external call Call transferCall transfer Memory capacity Speed dialingSpeed dialing To enter a Speed Dial numberTo call a Speed Dial number To edit or delete a Speed Dial numberEntering names into directory To enter a nameOptions while entering names Entering numbers into directory To enter a numberOptions while entering numbers To assign a distinctive ringDirectory search To browse through the directoryTo search alphabetically To call a displayed numberChanging directory entries To edit an entryTo delete an entry To make an entry into a Speed Dial entryHow Caller ID works About names On-Screen Message ReasonMissed calls To review your call log To review your call logTo return a call Other optionsTo dial a call log entry Dialing optionsExample Number displayed asTo delete call log entries To delete a single call log entryTo delete all call log entries Call log clearedTo add entries to phone directory Edit name as desiredEdit number as desired Entry added to phone directorySetup option see Message capacityMessage window Number of messages See Press to review or set clockClock setting Day and time announcementsTo set day and time To check day and timeOutgoing announcements To record your outgoing announcementTo delete your outgoing announcement Announcement Only mode To turn Announcement Only on or offOption selected Changing feature options Feature optionsDisabling the message alert function temporarily Message playback AnnouncementsOptions during playback To delete all messagesRecording and playing memos To record a memoTo play back a memo Message window displays Message counter displaysMessage window Remote access Display screen messages, lights and tones Screen display messagesIndicator lights Alert tonesTroubleshooting My phone doesn’t work at allOther Hear other calls while using my phone Hear noise My Caller ID Incomplete Important Safety Instructions Especially About Cordless Telephones Precautions for Users of Implanted Cardiac Pacemakers Especially About Telephones Answering SystemsFCC Part 68 and Acta FCC Part Limited Warranty What does this limited warranty cover?Limited Warranty Please retain your receipt as your proof of purchase Technical specifications Index Remote access wallet card Cut along dotted lineFold here