AT&T CL81219, CL81209 Troubleshooting, To Battery installation & charging in this user’s manual

Appendix D

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

My phone doesn’t	•	Make sure the power cord is securely plugged in.
work at all.	•	Make sure you plug the battery connector securely into
		the cordless handset.
	•	Make sure you plug the telephone line cord securely
		and firmly into the telephone base and the telephone
		wall jack.
	•	Charge the battery in the cordless handset for at least
		16 hours. For optimum daily performance, return the
		cordless handset to the telephone base or charger
		when not in use.
	•	If the battery is depleted, it might take approximately
		30 minutes to charge the handset before it shows LOW
		BATTERY, refer to the table on page 7 for details.
	•	Reset the telephone base. Unplug the electrical power.
		Wait for approximately 15 seconds, then plug it back in.
		Allow up to one minute for the cordless handset and
		telephone base to reset.
	•	You may need to purchase a new battery. Please refer
		to Battery installation & charging in this user’s manual
		on pages 7-8.
I cannot get a dial	•	First try all the suggestions above.
tone.	•	Move the cordless handset closer to the telephone
		base. You might have moved out of range.
	•	If the previous suggestions do not work, disconnect the
		telephone base from the telephone jack and connect to
		a different phone. If there is no dial tone on that phone
		either, the problem is in your wiring or local service.
		Contact your telephone service provider.
	•	Your line cord might be malfunctioning. Try installing a
		new line cord.

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