AT&T CL81219, CL81209 user manual Troubleshooting

Appendix D

Troubleshooting

I experience poor	•	For increased sound quality while using the
sound quality		speakerphone, place the handset on a flat surface with
when using the		the dial pad facing up.
speakerphone.
I hear other calls	•	Disconnect the telephone base from the telephone jack,
while using my		and plug in a different telephone. If you still hear other
phone.		calls, call your telephone service provider.
My cordless	•	Make sure that the ringer is not off. Refer to the section
handset does		on ringer selection in this user’s manual.
not ring when I	•	Make sure you plug in the telephone line cord securely
receive a call.
		into the telephone base and the telephone jack. Make
		sure you plug in the power cord securely.
	•	The cordless handset may be too far from the
		telephone base.
	•	Charge the battery in the cordless handset for at least
		16 hours. For optimum daily performance, return the
		cordless handset to the telephone base or charger
		when not in use.
	•	You may have too many extension phones on
		your telephone line to allow all of them to ring
		simultaneously. Try unplugging some of the other
		phones.
	•	The layout of your home or office might be limiting
		the operating range. Try moving the telephone base to
		another location, preferably on an upper floor.
	•	If the other phones in your home are having the same
		problem, contact your telephone service provider
		(charges might apply).
	•	Test a working phone at the phone jack. If another
		phone has the same problem, contact your telephone
		service provider (charges might apply).
	•	Other electronic products can cause interference with
		your cordless phone. Try installing your phone as
		far away as possible from electronic devices such as
		television sets, VCRs, or other cordless telephones.

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