AT&T E5811 user manual Troubleshooting

Page 43

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Troubleshooting

If you have difficulty with your telephone, please try the sug- gestions below. For Customer Service, visit our website at www. telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

My telephone

ƨ ‰ƒ ‘“ƒ ’†ƒ €’’ƒ— ‡‘ ‡Œ‘’ŠŠƒ‚ Œ‚ †…ƒ‚ ƒ’Š—

does not work

(page 7). For optimum daily performance, return the cord-

at all

less handset to the telephone base after use.

 

ƨ ‰ƒ‘“ƒ’†ƒŽ•ƒ‚Ž’ƒ‡‘‘ƒ“ƒŠ—ŽŠ“……ƒ‚‡Œ’Œ

 

outlet not controlled by a wall switch.

 

ƨ ‰ƒ‘“ƒ’†ƒ’ƒŠƒŽ†ŒƒŠ‡Œƒ‚‡‘ŽŠ“……ƒ‚„‡‹Š—‡Œ’

 

the telephone base and the modular wall jack.

 

ƨ ŒŽŠ“…’†ƒ’ƒŠƒŽ†Œƒƛ‘ƒŠƒ’‡ŠŽ•ƒƓ‡’„ŽŽ–-

 

imately 15 seconds, then plug it back in. Allow up to one

 

minute for the cordless handset and base to synchronize.

 

ƨ †…ƒ ’†ƒ €’’ƒ— ‡Œ ’†ƒ ‚Šƒ‘‘ †Œ‚‘ƒ’ „ ’ Šƒ‘’

 

16 hours.

 

ƨ ƒ‹”ƒŒ‚ƒƕ‡Œ‘ƒ’’†ƒ€’’ƒ—Ɠ „’†’‘’‡ŠŠ‚ƒ‘Œ’•‰Ɛ

 

it may be necessary to purchase a new battery.

 

ƨ ‡‘ŒŒƒ’ ’†ƒ ’ƒŠƒŽ†Œƒ €‘ƒ „‹ ’†ƒ ‹‚“Š ˆ‰

 

and plug in a working telephone. If this telephone does

 

not work, the problem is probably in the wiring or the

 

local service. Call the local telephone company.

 

 

 

BATTERY LOW

ƨ Šƒ’†ƒ†Œ‚‘ƒ’‡Œ’†ƒ€‘ƒ„ƒ†…‡Œ…Ɠ

is displayed on

ƨ ƒ‹”ƒ Œ‚ ƒƕ‡Œ‘’ŠŠ ’†ƒ €’’ƒ— Œ‚ “‘ƒ ‡’ Œ‹ŠŠ—

screen

until fully discharged, then recharge the handset on the

 

telephone base for 16 hours.

 

ƨ „ ’†ƒ €”ƒ ‹ƒ‘“ƒ‘ ‚ Œ’ ƒ’ ’†ƒ Ž€Šƒ‹Ɛ ’†ƒ

 

battery may need to be replaced.

 

 

 

The battery does

ƨ ‰ƒ ‘“ƒ ’†ƒ †Œ‚‘ƒ’ ‡‘ ŽŠƒ‚ ‡Œ ’†ƒ ’ƒŠƒŽ†Œƒ €‘ƒ

not charge in the

correctly. The CHARGE light on the telephone base should

handset or the

be on.

handset battery

ƨ „ ’†ƒ ‚Šƒ‘‘ †Œ‚‘ƒ’ ‡‘ ‡Œ ’†ƒ ’ƒŠƒŽ†Œƒ €‘ƒ €“’ ’†ƒ

does not accept

CHARGE light is not on, refer to The CHARGE light is off in

charge

this section.

 

ƨ ’‹—€ƒŒƒƒ‘‘—’Ž“†‘ƒŒƒ•€’’ƒ—ƓŠƒ‘ƒƒ„ƒ

 

to the Batteries section of this user’s manual.

 

ƨ †ƒ’ƒŠƒŽ†Œƒ‹‡…†’€ƒ‹Š„“Œ’‡Œ‡Œ…ƓŠƒ‘ƒƒ„ƒ’

 

the Limited warranty section of this user’s manual for

 

further instruction.

40

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Contents E5811 Congratulations Stop E5811 Table of contents“‡Œ…ŠŠƐŽƒ‘‘’†Œ…“ŽƓ Quick reference guideƒŠŒŽƒ’‡ŒƐƒ–‡’’†ƒ‹ƒŒ“ Œ‘’ƒ‚—•†ƒŒ’†ƒ†Œ‚‘ƒ’‡‘ Telephone baseParts checklist Avoid placing the telephone base too close to Telephone base installation“’ƒ‚‘’†“…† Ž’‹ƒŒ’ ”ƒƓ ‡„’ Battery installation & chargingƒ’“Œ ’†ƒ †Œ‚‘ƒ’ ’ ’†ƒ Wall mounting Installation optionsǏƓ“’ƒ‚‘’†“…†‘Š’‘ƓŠ“…’†ƒ’†ƒƒŒ‚ Tabletop mountingBelt clip & optional headset Install belt clip as shown below if desiredLanguage SettingsChoose dial mode Choose ringer volume settingPress MENU/SELECT ’‘”ƒ‘ƒŠƒ’‡ŒŒ‚ƒ–‡’Ɠ Selectable ringer melodies‘“Œ‚Œ‚ƒ–‡’Ɠ Set cordless handset display date and timeMaking and answering calls Basic operationHands-free speakerphone calls ‡Œ…ƒ Last number redialPress OFF/CLEAR’ƒ–‡’Ɠ Temporary ring silencingHandset locator Basic operationOptions while on calls Memory capacity Timeouts and error messagesTo edit or delete a speed dial number Speed dialTo enter a speed dial number To call a speed dial numberTo enter a name New directory entriesOptions while entering names To assign a distinctive ring To enter a numberOptions while entering numbers  †ƒŒ „‡Œ‡‘†ƒ‚ ƒŒ’ƒ‡Œ… ’†ƒ ’ƒŠƒŽ†Œƒ Œ“‹€ƒƐTo browse through the directory Directory searchTo search alphabetically To make an entry into a speed dial entry To change or dial entriesTo edit an entry To delete an entryInformation about caller ID with call waiting How caller ID works Caller ID summaryAbout names Missed calls On-screen message ReasonDialing options To review the call summaryTo review your call summary To return a call‡‘‚ƒŠƒ’ƒ‚Ɛ’†ƒŒƒ–’Š‚ƒ‘’ƒ‚‡‘‚‡‘ŽŠ—ƒ‚Ɠ Delete call summary entriesTo delete a single call summary entry Press CID’‚‡‘ŽŠ—’†ƒ„‡‘’ŠŠƒ Š‡‘’‡Œ…Ɠ‘ƒ†ƒŒ Œ— ŠŠƒ  ‘ƒƒŒ ‡‘ ‚‡‘ŽŠ—ƒ‚Ɛ „ŠŠ• ’†ƒ Add entries to the directoryVoice prompts Message capacityTo check day and time Day & time announcementsTo set day and time ’‹”ƒ’’†ƒŒƒ–’‘ƒ’’‡Œ…ƓTo record your outgoing announcement Outgoing announcementsTo play your outgoing announcement ANNC.’ƒ–‡’’†ƒŒŒ“Œƒ‹ƒŒ’‹ƒŒ“ƓǍƓ ƒ‘‘ Œ— €‘ƒ ‰ƒ— ƪƒ–ƒŽ’ Changing feature optionsFeature options ƪƒ„“Š’‘ƒ’’‡Œ…‘“Œ‚ƒŠ‡Œƒ‚ƫ Ž’‡Œ‘ƒ†‡…†Ƥlow/offTo delete all messages Message playbackAnnouncements Options during playbackTo play back a memo Message counter displays Message counter displaysCall screening Answering system modeTo turn the answering system off To turn the answering system onŒ‚‚”Œƒ’Œƒ–’‹ƒ‘‘…ƒƓ Remote accessStop ‡Š—“’ƒŠƒŽ†ŒƒŒ“‹€ƒScreen icons, indicator lights & tones Screen display messages Handset display screen messagesTroubleshooting Charge ’ŒƒƓ‡’Œƒ–’‘ƒŒ‚€ƒ„ƒ‚‡Š‡Œ…Ɠ  ƒ‘’•‰‡Œ…’ƒŠƒŽ†Œƒ’’†ƒ‘‹ƒ’ƒŠƒŽ†Œƒˆ‰Ɠ „ ƒƕ‡Œ‘’ŠŠ’†ƒ€’’ƒ—Œ‚ŽŠƒ’†ƒ‚Šƒ‘‘†Œ‚‘ƒ’‡Œ Cannot dial out ƨ ‡‘’Ɛ’—ŠŠ’†ƒ€”ƒ‘“ ƒ‘’‡Œ‘Ɠ “Œƒƒ‚’‘ƒ’’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹Š‰ƪŽ…ƒǏnjƫƓ  „—“’ƒŠƒŽ†Œƒ‡‘ŽŠ“ ƒ‚‡Œ•‡’†‹‚ƒ‹‘“…ƒ ‡‘ŒŒƒ’’†ƒ’ƒŠƒŽ†Œƒ€‘ƒ„‹’†ƒ‹‚“Šˆ‰Œ‚ ‡‘ŒŒƒ’’†ƒ’ƒŠƒŽ†Œƒ€‘ƒ„‹’†ƒ’ƒŠƒŽ†Œƒˆ‰ƓŽ’‘ŠŠƒ Ɠ ŠŠƒ Ɠ Ɇ’†—“Œ‚’†ƒŠŠƒƛ‘’ƒŠƒŽ†Œƒ‹ŽŒ‡ƒ‘‹“‘’“‘ƒ ƒ“‡Ž‹ƒŒ’•†‡†ƒ‹Ž’‡€Šƒ•‡’†ŠŠƒ ‘ƒ”‡ƒƓ „’†ƒŠŠƒŽ“‘ƒ‘„‹ƒ’†Œ‘ƒ”ƒŒ‘ƒŒ‚‘Ɛ’†ƒ‘—‘  ‰ƒ‘“ƒ’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‡‘ŒƓ†ƒŒ’†ƒŒ‘•ƒ Œ‘‹ƒ‘ƒ‘Ɛ’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‹—€ƒ„„ƒ’ƒ‚€—  ‰ƒ‘“ƒ’†ƒŒ‘•ƒ‡Œ…‘—‘’ƒ‹‡‘ŒƓImportant safety instructions Caustic material which could cause injury Especially About Cordless TelephonesPacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about telephones answering systems FCC Part 68 & Acta Hanging up FCC Part ǍƓ†’‚ƒ‘’†‡‘Š‡‹‡’ƒ‚•Œ’—”ƒƘ Limited warrantyǑƓ •‚—“…ƒ’•Œ’—‘ƒ”‡ƒƘ ǏƓ†’‡‘Œ’”ƒƒ‚€—’†‡‘Š‡‹‡’ƒ‚•Œ’—ƘYou must Telephone operating range Technical specifications‘’Œ“‹€ƒƒ‚‡ŠƐǍǐ  „‹ ƒ‚Ɛǎǒ mode ‡ƒ’—ƐǍǓIndex „‡Š’ƒƐǒAction Remote command Remote access wallet card