AT&T E5633, E5634B user manual Case of difficulty, Telephone does not work at all

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91-000343-020-000-E5630 manual.qxd 2/13/1950 7:21 PM Page 35

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does not work at all

•Make sure battery is installed and charged correctly (see page 7).

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•If you have dial-pulse telephone service, make sure the dial mode is set to Pulse (see page 15).

•If these suggestions do not work, unplug the base, remove and re- insert the battery, then place the handset in the base to re-initialize.

Phone does not ring

•Make sure the ringer is on (see page 14).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•You may be out of range. Move closer to the base.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

Handset displays "Charging…." ,

and buttons do not respond

•The base unit may have lost power. Make sure the base unit is plugged into the power source.

•Place the handset in the base unit (or Charge Cradle of E560-1), wait 4 minutes. The handset will return to "Searching" mode and link with the base unit.

•If this does not happen, remove the handset battery for at least 3 seconds, then replace it. The handset will return to "Searching" mode and link with the base unit.

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Contents GHz Cordless Telephone/Answering System E5630/E5633/E5634B Add new handsets to make your phone more versatile see SeeGHz Cordless Telephone/Answering System E5630/E5633/E5634B Table of contentsHandset Quick reference guideTelephone Base Parts checklist About Caller Identification Before you beginTelephone operating range Telephone base installation LOW Battery Battery installation & chargingWall mounting Install the line cord as Shown in the diagramBelt clip & optional headset Install belt clip as shown below if desiredElapsed time Options while on calls Intercom calls Intercom callsHandling incoming calls Call Transfer Call TransferRinger volume Handset settingsRinger tone Key toneLanguage Clear Message Waiting IndicatorDial Type Memory capacity Timeouts and error messagesTo create a new phone book entry New phone book entriesTo enter a name Storing the entryTo browse through the phone book Phone book searchTo search by name To call a displayed numberTo dial a number To dial, change or delete entriesTo delete an entry To change a listingAbout names How Caller ID worksTo review your call log To review your call logTo return a call ExampleMessage capacity Answering System OperationTo set day and time Day and time announcementsTo check day and time To record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement To turn Announce Only on or off Announce Only modeFeature options Changing feature optionsAnnouncements Message playbackOptions during playback To delete all messagesTo record a memo Recording and playing memosTo play back a memo Message window displays Message window displaysDelete message Remote accessIndicator lights Screen icons, indicator lights & tonesHandset screen icons & alert tones Screen iconsTo add a new handset Adding new handsetsDe-Register All Handsets Replacing a HandsetTo re-register a handset Re-Registering a HandsetTo re-register a handset to a new base unit Telephone does not work at all Case of difficultyIncomplete Technical specifications Index Action Remote Command Remote access wallet card91-000343-020-000-E5630 manual.qxd 2/13/1950 721 PM
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